Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.57

4.6 Rating 24,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 24,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only problem is when trying to leave the short stay Carparks on a pre paid ticket I always get asked for money thus I have to call the help line and give my details which I find inconvenient as do the people queued up behind my car.”

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Posted 6 years ago

“Great parking service with friendly staff”

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Posted 6 years ago

“Service been good no problems as there never had been all the times ive used it”

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Posted 6 years ago

“Was very happy how we were dealt with”

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Posted 6 years ago

“Managed to get within walking distance of the airport in the long stay , ideal”

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Posted 6 years ago

“No problems at all but waiting for cases on return well it’s probably the slowest airport I’ve been to. Other wise spot on. 👍O & duty free well some of the spirits for instance are just as cheap at the supermarket.”

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Posted 6 years ago

“good service”

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Posted 6 years ago

“Easy parking - well signed”

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Posted 6 years ago

“Short walk to the terminal”

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Posted 6 years ago

“Everything went very smoothly”

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Posted 6 years ago

“Easy to access and book. Only negative that I can think of is that the long stay car park was quite full so we parked further away from the airport than I'd like to. There is a shuttle service but I like to walk.”

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Posted 6 years ago

“Straight forward on arrival find a bay park the car find bus stop and arrive at the terminal. On return flight we found it difficult to find where we had parked as the signs were not very clear and found ourselves wandering around in the dark for quite sometime. But over all we will use again as it was a lot cheaper than even those advertised on groupon.”

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Posted 6 years ago

“The booking service is excellent, the only downside is the amount of disabled parking spaces in the short stay car park. They could do with extending the whole length of that particular area.”

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Posted 6 years ago

“Used this service for second year in a row. Great value for money, cheaper than taxis and courtesy bus is easy to use. See you again next year.”

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Posted 6 years ago

“Close to terminal, didnt wait for transfer bus as parked next to exit gate, and walked to terminal. Used many times before, would use again.”

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Posted 6 years ago

“Much cheaper than getting a taxi either way, parked next to the bus stop in long stay , the bus came within 2 minutes and dropped us off at the door x definitely use this service again 😃”

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Posted 6 years ago

“Used medium stay car park again, price was OK, it's conveniently close to the terminal even with a fractious child to manage en route, nothing bad happened to my car. What more can I say really. Only downside is some of the signage is a bit confusing but that might just be tiredness after a long flight”

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Posted 6 years ago

“Very easy to use. Would suggest road is resurfaced and lines remarked.”

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Posted 6 years ago

“Pretty straight forward in and out with the pre-booking process. Although think the car park could do with a bit more signage for those who don't want to stand around waiting on a bus. I did come back to some damage to the roof of my car, but thankfully it isn't enough to pick up a fuss, and this is the only time it has happened after using the car park several times. Will most definately be using again as well.”

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Posted 6 years ago

“Hassle free experience. Good to get into own car at 5am.”

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Posted 6 years ago

Newcastle Airport is rated 4.6 based on 24,961 reviews