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Next Reviews

3.4 Rating 1,363 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“Very welcome .Great service all the time”
Helpful Report
Posted 9 years ago
“Next is the Top shop in moda of elegance clothing like suit & very well for another lot thinks, I RECOMMEND ,,NEXT" FOR THE BEST SHOP FOR clothing, not sport ones Just classic and with in New moda. AND NOT SOO MUCH EXPENSIVE!! RECOMMEND!.”
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Posted 9 years ago
“I order my clothes online as I'm a person with a disability, so it's difficult to try clothes on in a cramped shop fitting room. The service, quality of the clothes next delivery are first class. Returns are easy and the staff at the call centre are some of the best that I've experienced. Highly recommended.”
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Posted 9 years ago
“The bed clothes I ordered arrived within 2 days I also love ordering clothes for myself and the kids they always fit perfectly and there too quality”
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Posted 9 years ago
“Allways give a good service”
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Posted 9 years ago
“Purchased trousers online in the evening, delivery driver knocking on my door around luchtime day after. Fast and efficient service, thank you.”
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Posted 9 years ago
“Brilliant mens summer collection this year! Shirt and jeans purchased for under £50 absolute bargain!”
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Posted 9 years ago
“Super easy website. Lots of fashionable items. Cheaper delivery to a local newsagents to save a trip to a store or delivery to the door which is more expensive.”
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Posted 9 years ago
“From easy ordering to quick delivery I love shopping with next”
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Posted 9 years ago
“if there is a problem with my order or im not happy about something. i am dealt with efficiently. u have no problem getting through, if theres a queue they ring you back. thats what i would class as good sevice.”
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Posted 9 years ago
“good quality goods at a reasonable price”
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Posted 9 years ago
“excellent product range and service.”
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Posted 9 years ago
“Excellent service for both online and from the shop quick delivery and if the item is no good you can return them to a store Excellent”
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Posted 9 years ago
“I got really nice good quality tops for my daughter. Free next day delivery was great”
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Posted 9 years ago
“Poor date/delivery availability on the sale items”
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Posted 9 years ago
“I was looking for new bedding for my 4-year-old son's room. He's obsessed with Monster Trucks so I was over the moon when I spotted a fab little duvet set at Next. Even happier when I got a fiver off for buying new curtains at the same time! Next never let me down and now I have a very happy boy!”
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Posted 9 years ago
“Really nice shop assistant”
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Posted 9 years ago
“Friendly staff”
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Posted 9 years ago
“Excellent customer service. Time between placing order and delivery first class. Quality of goods from style to quality of materials and price is excellent. Very good web site for illustration of goods and description of items. No problem with returns”
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Posted 9 years ago
“Good service”
Helpful Report
Posted 9 years ago
Next is rated 3.4 based on 1,363 reviews