Next Reviews

Name: Next
Rating: 3.45

3.5 Rating 1,356 Reviews

62 %

of reviewers recommend Next

Company Reviews

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3.5

Based on 1,356 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat

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info@next.co.uk

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Next 2 star review on 1st September 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful at costumer services.”

Helpful Report

Posted 9 years ago

“good service”

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Posted 9 years ago

“great discounts on quality clothes”

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Posted 9 years ago

“good customer service, quality products, and excellent return policy.”

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Posted 9 years ago

“Theses flowers were for a friend that had lost her father I ordered them on the Friday and they arrived on the Saturday which is excellent service in my opinion my friend was over the moon with them and they made her have a smile on her face which she hadn't for a while.”

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Posted 9 years ago

“Good quality clothes”

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Posted 9 years ago

“wide variety and good prices”

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Posted 9 years ago

“Great range and easy-to-use website. Delivered to store the next day for FREE!”

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Posted 9 years ago

“Good value, good range!”

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Posted 9 years ago

“Love their sales, good quality clothin n houseware. Friendly staff both on line and in the shop”

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Posted 9 years ago

“The products were beautiful just as they were on the website.Customer care was on point”

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Posted 9 years ago

“Been in these shops many times staff are always very helpful and the fashion is regularly updated”

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Posted 9 years ago

“Fast and reliable. Always good quality”

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Posted 9 years ago

“A beautiful display of home furnishings to choose from.”

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Posted 9 years ago

“They made me happy because of the selections and styles despite being in that older age bracket I still found lots of choices where I cannot find in other high street shops!”

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Posted 9 years ago

“The Quality , Price, delivery and website experience is second to none”

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Posted 9 years ago

“Excellent customer relations and feedback every step of the way.”

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Posted 9 years ago

“Items good standard”

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Posted 9 years ago

“Ordering online was a nightmare as the website wouldn't accept my gift cards. Then my parcel was lost and the items I ordered had home out of stock. Reordering different items was a nightmare as had to pay again even though my refund hadnt reached me yet. The only saving grace was the customer services agents who tried thier best to rectify the issue, unsuccessfully, but they did all they could.”

Helpful Report

Posted 9 years ago

“quality of goods, after shave fantastic and long lasting”

Helpful Report

Posted 9 years ago

Next is rated 3.5 based on 1,356 reviews