Next Reviews

Name: Next
Rating: 3.49

3.5 Rating 1,315 Reviews

63 %

of reviewers recommend Next

Company Reviews

Questions

Metrics

3.5

Based on 1,315 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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info@next.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered shoes for my son, wonderful. Look so good!”

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Posted 8 years ago

“Always happy helpful staff love shopping here thank you kim”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

“Well priced, good quality item which was delivered on time.”

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Posted 8 years ago

“Very easy to find what you are looking for and easy pick up. My husband needed a tux for a wedding we will be attending. The tux is of good material and at a reasonable price. Definitely recommend to anyone who is need of a tux for a special occasion.”

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Posted 8 years ago

“Really happy. Great prices and staff were great help.”

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Posted 8 years ago

“Quick to send items, easy returns proceedure. Good quality. Good choice. Ease of ordering on-line.”

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Posted 8 years ago

“Good quality and great rage of clothes for the whole faimly.”

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Posted 8 years ago

“Fast delivery. Good quality shoes”

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Posted 8 years ago

“I ordered all my grandchildren Christmas gifts. I will very happy with everything. Good quality, value and style they love. Very happy with delivery on time.”

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Posted 8 years ago

“The products came on the ride time.. And the didnt did any mistake on my order like usc”

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Posted 8 years ago

“FRIENDLEY STAFF, THERE SIZES SEEM TO BE THE MOST RELIABLE IF BUYING FOR OTHERS, COULD DO WITH UPDATING THERE STOCK MORE OFTEN.”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“I love ordering from Next good quality clothes and shoes latest fashion available.”

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Posted 8 years ago

“Had great sale on got some lovely chlothes for new baby with decent cheap offers”

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Posted 8 years ago

“Fantastic customer service , very polite and friendly , will do everything they can to assist you with a fabulous returns policy .”

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Posted 8 years ago

“Great customer service”

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Posted 8 years ago

“Excellent service great quality service”

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Posted 8 years ago

“Good choice and quality at competitive prices”

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Posted 8 years ago

“Very helpful at costumer services.”

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Posted 8 years ago

Next is rated 3.5 based on 1,315 reviews