Next Reviews

Name: Next
Rating: 3.44

3.4 Rating 1,364 Reviews

62 %

of reviewers recommend Next

Company Reviews

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3.4

Based on 1,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat

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info@next.co.uk

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful at costumer services.”

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Posted 9 years ago

“great discounts on quality clothes”

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Posted 9 years ago

“good customer service, quality products, and excellent return policy.”

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Posted 9 years ago

“Theses flowers were for a friend that had lost her father I ordered them on the Friday and they arrived on the Saturday which is excellent service in my opinion my friend was over the moon with them and they made her have a smile on her face which she hadn't for a while.”

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Posted 9 years ago

“The products were beautiful just as they were on the website.Customer care was on point”

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Posted 9 years ago

“Been in these shops many times staff are always very helpful and the fashion is regularly updated”

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Posted 9 years ago

“Fast and reliable. Always good quality”

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Posted 9 years ago

“The Quality , Price, delivery and website experience is second to none”

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Posted 9 years ago

“Excellent customer relations and feedback every step of the way.”

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Posted 9 years ago

“Items good standard”

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Posted 9 years ago

“quality of goods, after shave fantastic and long lasting”

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Posted 9 years ago

“Good products Good customer service Always a Great sale!!!”

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Posted 9 years ago

“I ordered two chairs and a sofa from Next and was incredibly happy with the service I received both in store and via email. Communication was good and my furniture is wonderful. Excellent quality!”

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Posted 9 years ago

“Always happy with customer service when ever I visit”

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Posted 9 years ago

“Fast delivery n easy returns”

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Posted 9 years ago

“Good quality clothes. Easy ordering and free collection”

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Posted 9 years ago

“very happy”

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Posted 9 years ago

“I bought a bottle of small perfumes for my holidays - I was looking for something nice looking, convenient to use and, of course a great scent. Next (Cheshire Oaks) has a fantastic selection of such items and they are all great quality. I can highly recommend it, if you need something inexpensive, but classy.”

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Posted 9 years ago

“The really quick delivery time with tracking details at every step informing you where your parcel is. From the UK to France it only takes about 48 hours from ordering to receiving your parcel. I call that excellent service”

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Posted 9 years ago

“Their website is very easy to use. It is very easy to navigate and order items, it shows if they are in stock or the time you have to wait for the item. It offers quick Shop option which when ordering an exact item is amazingly useful. I use NEXT a lot and their returns are simple by offering courier or shop returns. The speed of delivery is amazing too.”

Helpful Report

Posted 9 years ago

Next is rated 3.4 based on 1,364 reviews