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Next Reviews

3.4 Rating 1,364 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,364 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“Very good”
Helpful Report
Posted 9 years ago
“Very easy to find what you are looking for and easy pick up. My husband needed a tux for a wedding we will be attending. The tux is of good material and at a reasonable price. Definitely recommend to anyone who is need of a tux for a special occasion.”
Helpful Report
Posted 9 years ago
“Very easy to order online, the sizes and products I wanted were all in stock. My order arrived within the store of my choice the next day and I had several helpful emails to advise me on the progress of my order.”
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Posted 9 years ago
“A good quality service good quality items. Always deliver on time”
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Posted 9 years ago
“I've never had any problems, even if I did with a purchase it was dealt properly regardless skin, race, gender, religion. The kids' clothes are amazing and quality too, and as my daughters have sensitive skin so they've never complain so far. So I'm quite happy to purchase there.”
Helpful Report
Posted 9 years ago
“The buy online before 12pm and collect in store the next day is fantastic, this is how all online shopping deliveries should be, free and fast.”
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Posted 9 years ago
“High quality items at reasonable prices”
Helpful Report
Posted 9 years ago
“The product and pricing and the quality and speed of delivery coupled with the ease of use of the website....adds up to a faboulous shopping experience on the net!”
Helpful Report
Posted 9 years ago
“Next have returned a faulty item without a receipt and refunded the original price I got it at on a refund card.”
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Posted 9 years ago
“Brilliant mens summer collection this year! Shirt and jeans purchased for under £50 absolute bargain!”
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Posted 9 years ago
“Next direct is one of the best. Always top quality and items are always as described. So much choice”
Helpful Report
Posted 9 years ago
“Fast and easy”
Helpful Report
Posted 9 years ago
“Love everything in the shop but when I was stood undecided for ages about which clock to choose,one of the staff who was friendly and down to earth said '' come and look at this one on the wall through here''l knew straight away that was the one! It's massive and it looks amazing, I wouldn't have necessarily got it. It shows the staff are paying attention and are interested and bothered to help your choice with a good eye for their stock”
Helpful Report
Posted 9 years ago
“Easy service fast delivery. Good packaging”
Helpful Report
Posted 9 years ago
“Great quality of children clothing”
Helpful Report
Posted 9 years ago
“Service with a smile and very attentive and helpful Thank you”
Helpful Report
Posted 9 years ago
“My shopping experience was good and I was happy with the clothing.”
Helpful Report
Posted 9 years ago
“Bought suit online for my son after trying on various suits in the shop - staff in shop very helpful and online purchase no problem. In fact returned internet ordered item to store and purchased another suit in the shop. Refund to my credit card was very quick. (Did not want to end up with two suits on my card!) Having flexibility of online order and the actual shop where we could try on and return if necessary made this whole process easier with an expensive item that we wanted to be absolutely right.”
Helpful Report
Posted 9 years ago
“When ordered is is always delivered the next day!”
Helpful Report
Posted 9 years ago
“Staff are realy helpfull and treat there customers well and are allways willing to help with any issues that is bought to there attention”
Helpful Report
Posted 9 years ago
Next is rated 3.4 based on 1,364 reviews