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Next Reviews

3.4 Rating 1,363 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“I absolutely love the baby and kid clothing at Next which is why I get both my boys clothes there. With boys they HATE shopping and like the clothes at Next so I just buy it all online and everybody wins. Next always has really cute shirts and trousers in both my boys sizes and they love the jammies there too. I'm never in a huge hurry for the deliveries, but they seem to come in around 3 days.”
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Posted 13 years ago
“I shop at Next for both clothes and home ware. I usually do an in-store collection and each time I've picked up my order they ask for different forma of ID. I'm told one thing via email and another when I show up in the store so it's confusing and not that smooth of a transaction. Get your act together people.”
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Posted 13 years ago
“Next continues to send and charge me for their mail catalogue even though I have called several times and said that I didn't want it and to stop sending. They are always very apologetic, yet they keep sending it. I refuse to pay for a catalogue I didn't ever order and when I keep taking time out of my day to cancel. I don't have time for incompetence!”
Helpful Report
Posted 13 years ago
Next is rated 3.4 based on 1,363 reviews