Next Reviews

Name: Next
Rating: 3.47

3.5 Rating 1,344 Reviews

62 %

of reviewers recommend Next

Company Reviews

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Metrics

3.5

Based on 1,344 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Telephone

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info@next.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next have amazing costumer service. Helped me choose a whole new outfit.”

Helpful Report

Posted 8 years ago

“Always happy to help, easy to purchase from and return items. Lots of email to confirm everything.”

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Posted 8 years ago

“Fast and efficient delivery,good communication,fast refunds.”

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Posted 8 years ago

“Brill service like always”

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Posted 8 years ago

“Nothingalways friendly and very helpful staff - Fraddon branch.”

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Posted 8 years ago

“Fast n free delivery and good quality trousers!”

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Posted 8 years ago

“Brilliant customer services immediate refunds for items or orders went wrong compensation gifts for their errors”

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Posted 8 years ago

“the product was tighter than advertised. Sizing was not similar to that of other stores. Also, the ordering process online does not make it clear until the order is placed when you can receive the goods. It showed as in stock and available and I needed it the next day, however, when I placed the order it then showed a 2 day timescale for one part of the order”

Helpful Report

Posted 8 years ago

“Exceptional choice and delivered on the promised date.”

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Posted 8 years ago

“Able to use student discount, this small amount does add up in the long run. Customer service was great and non bias towards me with being a mature student.”

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Posted 8 years ago

“Lovely, good quality items. I'm a frequent buyer from the shop and online for all the family. Highly recommended.”

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Posted 8 years ago

“Very cooperative and helpfull staff”

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Posted 8 years ago

“Pleased as needed order another size it arrived quicker than expected .”

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Posted 8 years ago

“Next deliver to Spain and they provide long-lasting good value clothes for the whole family. I was very pleased with a selection of comfy but fashion-conscious underwear for my son and a thick good-quality grandad T shirt for my husband.”

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Posted 8 years ago

“made an order and got delivery the next day without picking next day option”

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Posted 8 years ago

“The images of the clothes and other item were very clear, so was the description. Very fast delivery too.”

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Posted 8 years ago

“Excellent customer service, quick delivery and good quality of items.”

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Posted 8 years ago

“Super fast. Great returns option.”

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Posted 8 years ago

“Excellent quick delivery and handled returns with great efficiency”

Helpful Report

Posted 8 years ago

“Love the clothes and enjoy the shopping experience.”

Helpful Report

Posted 8 years ago

Next is rated 3.5 based on 1,344 reviews