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Next Reviews

3.4 Rating 1,363 Reviews
62 %
of reviewers recommend Next
3.4
Based on 1,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Live Chat
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info@next.co.uk

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Next 2 star review on 4th July 2026
Anonymous
Next 1 star review on 8th March 2026
Christine Mitchell
Next 1 star review on 22nd September 2025
Kavya Reddy
Next 1 star review on 26th June 2025
Amara Arianna
Next 1 star review on 30th March 2025
Anonymous
Next 1 star review on 4th August 2024
Anonymous
Next 1 star review on 4th August 2024
Anonymous
42
Anonymous
Anonymous  // 01/01/2019
“Really good clothes at great prices.”
Helpful Report
Posted 8 years ago
“Super service very quick and really easy to return goods if you change your mind”
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Posted 8 years ago
“I'm happy so far I have no problems with them. They look tough”
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Posted 8 years ago
“excellent web page, fantastic service and delivery with always a professional service and exceptional quality”
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Posted 8 years ago
“Very useful in the Channel Islands to have an online shop selling quality stuff.”
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Posted 8 years ago
“Parcel always arrives quickly and products are always excellent quality”
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Posted 8 years ago
“Ordered click and collect and arrived very quickly at my chosen location great quality”
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Posted 8 years ago
“Didn't make me happy at all bought item on line arrived with security tag. ????? I paid for unlimited delivery then they asked ME to take it back to store POOR SHOW NEXT STANDARDS DROPPING RAPIDLY”
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Posted 8 years ago
“Quick delivery, nice produkt”
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Posted 8 years ago
“They were really poor at fixing my delivery issue”
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Posted 8 years ago
“Cannot fault. Easy to order, quick delivery to store and nice staff.”
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Posted 8 years ago
“Quick delivery and lovely products.”
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Posted 8 years ago
“Quick delivery to store”
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Posted 8 years ago
“So easy to order and fast delivery”
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Posted 8 years ago
“Identity theft, Fraud, unreasonable demands for personal information I placed an order and received a TEXT saying i need to call them. I requested a call back and the women asked question after question. Then she said said she is going to ask questions from my credit file and electrol roll. This iisn't right I haven't applied credit with them its a straight forward cash order. I work in account myself and i find it quite strange. She said as i refused the internal security she is going to cancel my order and close my account. Its a straight forward case of identity theft. I will report this to trading standards. They have no right to ask for my personal details which can be used to apply credit on my name for no reason. I do understand if i have applied for credit it my legal responsibility to provide all the right information.”
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Posted 8 years ago
“Order placed before 10pm and it arrived the next day! Great customer service”
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Posted 8 years ago
“Great customer service. Fast and reliable click and collect service. Love Next!!!”
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Posted 8 years ago
“fast efficient service”
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Posted 8 years ago
“I bought a dress on line they kept me in touch on the delivery then sent me a text to say what time it would arrive .lam very happy with my purchase,and cannot wait to wear it for my holidays .”
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Posted 8 years ago
“Next have amazing costumer service. Helped me choose a whole new outfit.”
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Posted 8 years ago
Next is rated 3.4 based on 1,363 reviews