Name: Noon
Rating: 1.36

“Noon has everything you can imagi e and its original, also they deliver very fast This is a table set i ordered yesterday and delivered today”

Helpful Report

Posted 5 years ago

Hi Osha, thank you for the awesome review. We are super glad to see you've enjoyed the shopping experience with us. See you again soon!

Posted 5 years ago

“Worst coustomer crevice and delivery i had dealt with in my entire life. The delivery guy called and said he will deliver the product within 1 h ; after 4 hrs he called and said he will pospond it until tomorrow and he was also late 3 hrs on the time of delivery that he choosed . The customer service said we can do nothing about and you asked to pospond the delivery!!! and i have to wait until next day to get the product. And the egyptian woman faked that she wrote the complaint that i made. I figured it out when i called again another guy said there is no complaints.”

Helpful Report

Posted 5 years ago

Hi Waleed, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“Pathetic delivery and customer service. Do not expect support from their team, just different ways of telling you to be quiet and deal with it. Absolutely appalling. Did not receive the item and no one knows where it is or who has it. They have no clue what's going on within their system.”

Helpful Report

Posted 5 years ago

Hi Ashley, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“No good Customer Service! Super late delivery my order until now not yet deliver to me! Do you really your JOB Noon???”

Helpful Report

Posted 5 years ago

Hi Mark, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“Customer service no good 👎 Delivery very late days! Everything is not good and no recommended!!! My order until now not deliver to me & I already pay!!! What happen NOON???? Do your JOB!!!!”

Helpful Report

Posted 5 years ago

Hi Mark, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“WORST customer service, I ordered a traveling luggage and turned out to be defected. Filled for a return and mentioned that I am traveling in a week time for good which means they have to act fast. Unfortunately and so careless from their side for the past 5 days I've been calling daily and no action is taken. 2 days and I will be out of the country and noon.com still has my money. You are a real scam”

Helpful Report

Posted 5 years ago

Hi Miraal, it was nice talking to you over the phone to understand your concerns in detail and rectify them to ensure an exceptional customer experience. If there’s anything more we can assist you with, you are always welcome to reach out to us through any of the customer support channels in the app or website. We are always here to help. Shukran!

Posted 5 years ago

“The WORST customer service, I ordered a traveling luggage and turned out to be defected. Filled for a return and mentioned that I am traveling in a week time for good which means they have to act fast. Unfortunately and so careless from their side for the past 5 days I've been calling daily and no action is taken. 2 days and I will be out of the country and noon.com still has my money. You are a real scam”

Helpful Report

Posted 5 years ago

Hi Miraal, it was nice talking to you over the phone to understand your concerns in detail and rectify them to ensure an exceptional customer experience. If there’s anything more we can assist you with, you are always welcome to reach out to us through any of the customer support channels in the app or website. We are always here to help. Shukran!

Posted 5 years ago

“I had the worst experience ever in my shopping with noon. I ordered Nintendo Switch Console With Joy Controller And 1 Game as one offer on 6th June & I received the order with missing item. I returned it & I ordered the same after a confirmation of one of your senior team member that my order will be full, again yesterday I received it with missing items. They collected it today again. I need someone to solve my problem.”

Helpful Report

Posted 5 years ago

Hi Samah, it was nice talking to you over the phone to understand your concerns in detail and rectify them to ensure an exceptional customer experience. If there’s anything more we can assist you with, you are always welcome to reach out to us through any of the customer support channels in the app or website. We are always here to help. Shukran!

Posted 5 years ago

“Thank you noon.i really love the Qur'an reading pen I've ordered from you. on time.. service was really good. thanks to the Delivery man who delivered it to me. ❤️❤️ I'd love to buy products from you again.”

Helpful Report

Posted 5 years ago

Hi Hermalyn , thank you for sharing your awesome shopping experience with us. We are delighted to see how you've enjoyed our services. We'll continue to work on ourselves to serve you better. See you again soon!

Posted 5 years ago

“There is major delay in delivery of orders and no respond from customer service.If u try to chat with customer service on their official whatsup no.”

Helpful Report

Posted 5 years ago

Hi, we are extremely sorry you didn’t have the shopping experience we intend to provide. Could you please share your order number or more information on the issue through a direct message on our Facebook or Twitter. We'll look into this in detail and fix it for a smoother shopping experience in the future. We are always here to help. Shukran!

Posted 5 years ago

“Horrible service they give wrong items, once you call them to complain even the supervisors on call centre make sure that they never admit their mistakes. You should be ready to wait 2 to 3 weeks for your order and if want to return wait for them for weeks to show up and refund back the amount. Horrendous service, products and specially the call centre. The people working there won't give you any proper solution expect the word sorry.. Even awok is easy better then them let alone Amazon.”

Helpful Report

Posted 5 years ago

Hi Abdul Jabbar, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“the worst customer service ever , and very late delivery,never order anything from this site”

Helpful Report

Posted 5 years ago

Hi Sadiqu, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide. The concerned team has been advised to get you updated as soon as possible If you're in need of any assistance, we are always here to help through any customer support channel. Shukran!

Posted 5 years ago

“by far the best online shopping experience i have ever had. the customer service is amazing and they really tend to your issue or questions and returns or refunds if wrongfully placed an order. I have boycotted souq/amazon as they have the worst services! Thanks Noon! keep it up.”

Helpful Report

Posted 5 years ago

Hi Jumah, we are glad you rate our shopping app the best. Delighted to see you enjoy the shopping experience with us. See you again soon!

Posted 5 years ago

“the worst customer service ever , wrong orders and bad behavior”

Helpful Report

Posted 5 years ago

Hi Ahmed , we are extremely sorry you didn’t have the shopping experience we intend to provide. Could you please share your order number or more information on the issue through a direct message on our Facebook or Twitter. We'll look into this in detail and fix it for a smoother shopping experience in the future. We are always here to help. Shukran!

Posted 5 years ago

“Delay in deliveries for up to 2-3 weeks .. be ready in case you plan to order from noon.”

Helpful Report

Posted 5 years ago

Hi Lakesh , we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide. The concerned team has been advised to get you updated as soon as possible If you're in need of any assistance, we are always here to help through any customer support channel. Shukran!

Posted 5 years ago

“Zero rating first order being cancelled informing at the last minute with a sorry.”

Helpful Report

Posted 5 years ago

Hi Altaf, we are extremely sorry you didn’t have the shopping experience we intend to provide. Could you please share your order number or more information on the issue through a direct message on our Facebook or Twitter. We'll look into this in detail and fix it for a smoother shopping experience in the future. We are always here to help. Shukran!

Posted 5 years ago

“Expect delivery delay of 1 or 2 days”

Helpful Report

Posted 5 years ago

Hi Nusaif ,we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“It is the worst online platform you may encounter ever. I purchased 12 items and paid successfully. They delivered only 10 items then sent me an Email canceling the remaining two items, with an excuse that the items are out of stock, noting that when purchasing, the items were shown ex-stock and in large quantity. Additionally, instead of refunding the remaining money to my credit card, they deposited in my account for later usage, and I can't withdraw it unless I buy again. A complete horrible experience. I will never retry again and I don't recommend to anyone to try it.”

Helpful Report

Posted 5 years ago

Hi Joseph, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

“Very bad online ordering platform. I ordered last 2 weeks until now I haven’t received it. I called them many times already and they said they will make report, but still until now no update. I will not recommend noon.com. Very bad experience.”

Helpful Report

Posted 5 years ago

Hi, we'd love to hear about your shopping experience to improve ourselves in serving you better. Would you please be kind enough to share your order number or more information through a direct message on Facebook or Twitter. We'll get in touch with you to solve any issue you're facing. We are always here to help. Shukran!

Posted 5 years ago

“I want my money back. Ordered on june 8. I did not receive my order that was split into 3 orders although I bought from the same seller. Where are my 3 shipments God knows only.”

Helpful Report

Posted 5 years ago

Hi Ana, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Noon Reviews