O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,341 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very disappointed that the delivery was left on the doorstep without any notification of the expected delivery time.”

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Posted 3 years ago

“Well a bit puzzled that I got 2 Sauvignon blanc instead of 2Rioja. ????”

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Posted 3 years ago

“This was again delivered to the wrong house. The eircode on the address given precisely identifies this house on the eircide site. Google maps etc don’t and the couriers should be aware of this”

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Posted 3 years ago

“I ordered two Christmas presents. One was delivered in time for Christmas the other was delivered to day after many e mails and phone calls. This was disappointing . I had a similar experience last Feb having had several successful deliveries for Christmas 2020. O Briens sorted it in the end. Many thanks.”

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Posted 3 years ago

“I am missing one bottle of monte real I'm my delivery today when will I receive this”

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Posted 3 years ago

“Item arrived without any prior notice whatsoever”

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Posted 3 years ago

“One wine wrong sent a bonpas cite de Rhône €10.95 instead of the Rioja €12.95otherwise great service”

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Posted 3 years ago

“The wine is a gift so I can't comment on it but I was very disappointed in the card which was with it. Could a small decorative gift card not have been attached instead of the large very drab card which I threw away as I would not give that to anyone”

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Posted 3 years ago

“Arrived on time but whiskey bottle outer boxes were in poor condition and label on brandy was peeling in corner. Wouldn’t normally mind but these were bought as gifts so it is disappointing and have never had a similar issue with O’Briens in the past.”

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Posted 3 years ago

“This delivery took place on Monday 30th but I only managed to collect it today Friday 3rd September. The delivery driver left it at the wrong house over a mile from mine and in full view of passers by. Your new delivery company have up to now delivered to my door, so it must be a new driver. Can you please take this up as it's not satisfactory. John S D Madden”

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Posted 3 years ago

“Received the whiskey I ordered quickly, and easy website to use, though the birthday gift card sticker was just thrown onto the card wonky and crinkled. After spending close to €80 with you for this birthday gift, a little more care could have been taken. Looks rushed”

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Posted 3 years ago

$Read O\'Briens Wine Reviews$

Dear Customer, We are happy to hear that you were satisfied with our website and delivery time. Please allow us to sincerely apologise for the presentation of your gift card. Your feedback about this is both important and valued. I have notified the warehouse about this and they have assured me that better care will be taken in future when assembling gift cards. Should you wish to speak about this or any other matter in greater detail please don't hesitate to get in touch via online@obrienswine.ie. I hope this has been of some help, Kind regards O'Brien's Team

Posted 3 years ago

“Unfortunately i received a bottle of Tattinger instead of Whispering angel Rose? This was my first time ordering with O’Briens”

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Posted 4 years ago

“My delivery was left outside the house while we were out. This despite a big red sticker on the package insisting that the recipient be over 18 and have ID to prove it. It's difficult to tell what proof of age the doorstep gave, but apparently it was satisfactory. Eventually a neighbour spotted the package sitting in the rain and brought it in and let us know.”

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Posted 4 years ago

“Hi, one of the bottles we opened had turned and was very earthy - marques de la Concordia. We couldn’t drink it at all”

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Posted 4 years ago

“I’m afraid that my most recent delivery is missing a bottle of Champagne that I ordered and that I have had to notify O’Briens of other mistakes in deliveries on a number of occasions. I’ve never received more than I ordered though - each time it’s been less! I think more care needs to be taken with preparing the orders for dispatch. That said, the wines are very enjoyable and good value.”

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Posted 4 years ago

“Hi, this purchase was a gift for Kevins 50th Birthday. I put in a gift message and it was not in with the delivery I was very disappointed as it was a special birthday and a special message do you know what happened? I am not Kevin McCoy he was the receiver of the gift I am Joan Collins the purchaser.”

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Posted 4 years ago

“Part of my order was wrong. I have sent you an email. Thanks, Cora.”

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Posted 4 years ago

“I am very disappointed with the delivery time it took ordered and paid 31st March arrived 9th April,”

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Posted 4 years ago

“Wrong bottle of gin instead of as ordered monkey 47. Email sent re same otherwise all fine”

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Posted 4 years ago

“Quality erratic, varies from bottle to bottle”

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Posted 4 years ago

O'Briens Wine is rated 4.7 based on 6,341 reviews