Shipping & Delivery
|
|
---|---|
Delivery Methods
|
Own Driver
|
Average Delivery Time
|
Next Day
|
On-time Delivery
|
Greater than
54%
|
Accurate And Undamaged Orders
|
Greater than
71%
|
Customer Service
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
Queries Resolved In
|
Over A Week
|
Customer Service
|
|
Returns & Refunds
|
|
Refunds Process
|
Difficult
|
Phone:
0345 656 1234
Email:
ocado@ocado.com
Location:
3 Bishop Square
Hatfield
AL10 9NE