Oceans Alive Reviews

Name: Oceans Alive
Address: CROWDZAP LIMITED, Suite 2, Richmond House, Heath Rd, Hale, Manchester
Rating: 4.74

4.7 Rating 4,378 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prodotto ok ma alla consegna mi è stato richiesto altri 17 euro non previsti al momento dell'ordine ho chiesto informazioni ma nessuna risposta”

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Posted 1 year ago

“very professional and prompt service”

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Posted 1 year ago

“Fantastic how it helps”

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Posted 1 year ago

“Pleased with my purchase and received a great multi-buy offer. My first time using Oceans Alive and will shop again. Thanks”

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Posted 1 year ago

“Had a nightmare trying to get anyone to answer the phones at oceans Alive. There’s a number that works and they ask you to leave your number, yet they NEVER call back. I received a product with the safety seal missing. I wouldn’t personally order from them again as it was a lot of back and forth by email trying to rectify this issue of getting a replacement sent. Too much drama. I order items all the time with other companies that sort out their errors ASAP.”

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Posted 1 year ago

“I did not see any difference using this product”

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Posted 1 year ago

“excellent products”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“There respond to my query was swiftly dealt with”

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Posted 1 year ago

“Avoid. They send used and opened products and then refuse to rectify the issue.”

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Posted 1 year ago

“1/10........”

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Posted 1 year ago

“Great value products and fast delivery”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“too many emails”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre”

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Posted 1 year ago

“A1 product and service”

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Posted 1 year ago

“Ordered a product I usually buy directly from the company who make it with the last of my birthday money as it was slightly cheaper. It was delivered to the incorrect address and as the photo they provided showed no house number I searched up and down my street, but was unable to find it. After contacting Royal Mail to see if they were able to retrieve it I was told that I should contact Oceans Alive to request either a refund or a replacement. I’ve now sent three emails (the first almost two weeks ago) and phoned multiple times only for it to go straight to voicemail each time. I’ve still not received a response from them. Next time I’ll pay the extra few pounds to avoid the hassle of having to chase a company in order to receive what I’ve paid for! Wish I’d have checked trust pilot first.”

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Posted 1 year ago

Hi Laura, thank you for taking the time to provide this feedback. We are really sorry that we did not meet your expectations with this order. I can see that your request is resolved now, but please reach out if there is anything else we can do to help.

Posted 1 year ago

“Quick, prompt service. Only complaint are the significant price hikes to product and postage.”

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Posted 1 year ago

Hi Peter, thank you so much for taking the time to leave us feedback!

Posted 1 year ago

“Incorrect items supplied… no response to several communications to rectify.”

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Posted 1 year ago

Thank you for your feedback. We are sorry that you have received incorrect items in your order. Can you please email care@oceansalive.co.uk and we will get this sorted for you as soon as possible.

Posted 1 year ago

Oceans Alive is rated 4.7 based on 4,378 reviews