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Oceans Alive Reviews

4.8 Rating 4,157 Reviews

96 %

of reviewers recommend Oceans Alive

Company Reviews

Product Reviews

4.8

Based on 4,157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

CROWDZAP LIMITED,
Suite 2, Richmond House, Heath Rd,
Hale
Manchester
WA14 2XP

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Oceans Alive 5 star review on 3rd February 2023

Oceans Alive 5 star review on 29th January 2023

Oceans Alive 5 star review on 13th January 2023

Oceans Alive 5 star review on 9th October 2022

Oceans Alive 5 star review on 29th September 2022

Oceans Alive 5 star review on 23rd September 2022

Oceans Alive 5 star review on 15th August 2022

26

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not satisfied with my recent order from Oceans Alive. The confirmation I received for my order stated that the product was being shipped from France, but it actually came from England. This resulted in additional time and import processing fees and extra taxes since it was being shipped from outside the EU. Initially, I had good communication with their customer service. However, when I pointed out the extra costs I had to bear, the communication went silent. I won't be ordering from this store again.”

Posted 6 months ago

“Undelivered item for two weeks no communication. After several emails i got refunded a month later”

Posted 6 months ago

“Very disappointing customer service. Placed the order, it gets lost, no update from Oceansalive team. After contacting they confirmed it being lost, offers a refund or replacement order. So I requested replacement order to be sent ASAP as it’s been long. No updates again, I keep asking for tracking number or any information but get told will get an email when order gets dispatched which again takes so much time that I ask for update and eventually ask if nothing can be done please refund. Funnily I always end up chasing and contacting and then get sone reply. Really awful experience!!!”

Posted 7 months ago

“Too bad about potassium sorbate and sweeteners, plenty of allergens, no info about if it is suitable for vegetarians/vegans, no info whether any ingredient is GM.”

Posted 7 months ago

“Really disappointing purchase. Delivery took too long and prices astronomical for what you are receiving.”

Posted 7 months ago

“Order was never delivered and I never had my money back so better don’t buy here”

Posted 8 months ago

“They never send me the product and never refund the money back. 98 euros!! Not relaible company”

Posted 8 months ago

“He tenido muchísimas dificultades con el pedido. Además de ponerme todas las dificultades para su entrega, me han cobrado una exageración de impuestos de importación. Algo que no contemplaba. 60 euros de mas he tenido que pagar por falta de información.”

Posted 9 months ago

“Wont order again sent a different product to the photo online, want me to pay return postage for them not having their website correct, I ordered vanilla the photo showed vanilla they did not send this flavour”

Posted 9 months ago

“You promised a 3-5 day delivery, not mentioning the need of importing my order. When it arrived I had already left Europe.”

Posted 9 months ago

“Everything was great when delivery was via Royal Mail but it shows how good Amazon are, since they took over your deliveries nothing but problems. If you cannot sought it out I will find an alternative supplier. Deliver to my address not somewhere else.”

Posted 9 months ago

“I still haven't received my delivery even though it's been 2 months since I placed my order. This is the first and last time I order from Oceans Alive. They have not been friendly or helpful when I have tried to communicate with them. Oceans Alive behaves like scammer. Maybe Oceans Alive has gone bankrupt? Big warning!! Don't buy from Oceans Alive, Save your money and order from another more serious dealer..”

Posted 11 months ago

“ESTIMATED DELIVERY 22 MAY - 24 MAY 2023 by glopal .com. Haven't received my order yet”

Posted 11 months ago

“Never got any discount / or special offered discount etc, despite informing earlier that your system is not friendly to find out how to apply or claim discount. Javed”

Posted 11 months ago

“Domestic Abuse Act 2021: England and Wales Second Jar of Fermented Cod Liver Oil had arrived and upon opening the jar it is impossible to open. I suspect that is because the corrupt officers at Hertfordshire Police want to further cause deliberate injury and illness to my daughter a female victim of domestic abuse and a former public servant of St Albans Council who currently has carpal tunnel syndrome in her left hand and this is one may to do that on a covert basis. You may not be aware but St Albans is the location of where David Carrick, Metropolitan Police had committed crimes against women which St Albans Police had failed to prevent or reduce. In addition to this when I she was employed by St Albans Council, as an undisclosed female victim of domestic abuse and an adult child of a dependent alcoholic there was alleged cruelty, misogyny and discrimination from a number of male police officers, now this continues even during a time of war. Please replace my second jar of cod liver oil.”

Posted 11 months ago

“After waiting for a fair amount of time, I was charged 279 Danish Kroner for customs. When I was purchasing the item, on the checkout part I was offered to pay 98 Danish Kroners for delivery. There wasn't a posibillity to pay the customs as usual. All of a sudden I have to pay an extra 279, while your customs are only 119 DKK.”

Posted 1 year ago

“i ordered on saturday and paid for next day delivery which i then received on tuesday. i recomended you to my brother and his product was due on saturday and turned up on tuesday. i ordered a vegan product off you and you sent me a free item that was not vegan.”

Posted 1 year ago

“curcumine95 bioperine is excellent but taxes I paid to get it in France are unbelievable so I wont work anymore with you for my next order, sorry too expansive. cordialement”

Posted 1 year ago

“I did not accept the package because the delivery man (UPS) requested me to pay 36€ for it . I did not excpect it as i paid in the web site for world delivery. I am waiting for a full refund from them, still no reply.”

Posted 1 year ago

“Fraud! Brought a product that never arrived, no one assumes responsability. I contacted and they say the product was sent through a company who never received the products. Asked to send again or my money back and they just say it was sent. Do not recommend this company.”

Posted 1 year ago

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Oceans Alive is rated 4.8 based on 4,157 reviews