Oceans Alive Reviews

Name: Oceans Alive
Address: Tlt LLP, One Redcliff Street, Bristol, Bristol
Rating: 4.73

4.7 Rating 4,497 Reviews

95 %

of reviewers recommend Oceans Alive

4.7

Based on 4,497 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Oceans Alive:

Natural Health Products - with a preference for organic, GMO Free, non synthetic...yet maximum effect

Visit Website

Email:

care@oceansalive.co.uk

Location:

Tlt LLP,
One Redcliff Street,
Bristol
Bristol
BS1 6TP

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Oceans Alive 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very professional and prompt service”

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Posted 2 years ago

“Fantastic how it helps”

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Posted 2 years ago

“Pleased with my purchase and received a great multi-buy offer. My first time using Oceans Alive and will shop again. Thanks”

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Posted 2 years ago

“Had a nightmare trying to get anyone to answer the phones at oceans Alive. There’s a number that works and they ask you to leave your number, yet they NEVER call back. I received a product with the safety seal missing. I wouldn’t personally order from them again as it was a lot of back and forth by email trying to rectify this issue of getting a replacement sent. Too much drama. I order items all the time with other companies that sort out their errors ASAP.”

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Posted 2 years ago

“I did not see any difference using this product”

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Posted 2 years ago

“excellent products”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“There respond to my query was swiftly dealt with”

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Posted 2 years ago

“Avoid. They send used and opened products and then refuse to rectify the issue.”

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Posted 2 years ago

“1/10........”

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Posted 2 years ago

“Great value products and fast delivery”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“too many emails”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Still awaiting product ordered in January. No response to emails and phone messages. Email finally responded to after the supplier(Donotage) kindly intervened at my request....however still awaiting product or refund...bizarre”

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Posted 2 years ago

“A1 product and service”

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Posted 2 years ago

“Ordered a product I usually buy directly from the company who make it with the last of my birthday money as it was slightly cheaper. It was delivered to the incorrect address and as the photo they provided showed no house number I searched up and down my street, but was unable to find it. After contacting Royal Mail to see if they were able to retrieve it I was told that I should contact Oceans Alive to request either a refund or a replacement. I’ve now sent three emails (the first almost two weeks ago) and phoned multiple times only for it to go straight to voicemail each time. I’ve still not received a response from them. Next time I’ll pay the extra few pounds to avoid the hassle of having to chase a company in order to receive what I’ve paid for! Wish I’d have checked trust pilot first.”

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Posted 2 years ago

Hi Laura, thank you for taking the time to provide this feedback. We are really sorry that we did not meet your expectations with this order. I can see that your request is resolved now, but please reach out if there is anything else we can do to help.

Posted 2 years ago

“Quick, prompt service. Only complaint are the significant price hikes to product and postage.”

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Posted 2 years ago

Hi Peter, thank you so much for taking the time to leave us feedback!

Posted 2 years ago

“Incorrect items supplied… no response to several communications to rectify.”

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Posted 2 years ago

Thank you for your feedback. We are sorry that you have received incorrect items in your order. Can you please email care@oceansalive.co.uk and we will get this sorted for you as soon as possible.

Posted 2 years ago

“Great company good website fast delivery and really happy with the product.”

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Posted 2 years ago

Hi Brenda, thank you so much for the positive feedback!

Posted 2 years ago

Oceans Alive is rated 4.7 based on 4,497 reviews