One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,183 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,183 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a veiw problem, s at first but once everything was Clear everything was sorted lm glad I took the cover for break down”

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Posted 2 years ago

“They responded very quickly”

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Posted 2 years ago

“It was good in the end, thanks to Leanne but i did have to make more than ‘one call’. The rescue company were fairly quick once the call was placed & v efficient at the job! Thanks!”

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Posted 2 years ago

“A delightful and helpful driver who managed to find us up our inaccessible lane, and managed to get my little car off the verge and to the garage in Storrington. It was a shame that one driver swerved too close and ran over his bollards, but considering the awful monsoon weather the driver managed exceptionally well.”

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Posted 2 years ago

“The initial doing everything at the beginning by text was a bit stressful But the updates and repair was excellent.waited 80 minutes”

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Posted 2 years ago

“The service centre were helpful but I was told that a recovery truck would be with me within 60 to 90 mins, it actually took 4.5 hours. You need to try and be more realistic with the estimated arrival times and not set unrealistic expectations, there is surely a way to make a better estimate. Once the recovery truck arrived I have to say the service was very good and a very friendly and helpful driver.”

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Posted 2 years ago

“Very helpful, even the woman on the telephone”

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Posted 2 years ago

“They were quick getting to me and I was on the road very quickly . Very nice man . Polite .”

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Posted 2 years ago

“Brilliant service with me within 20 minutes, sorted problem and gave good advice Thank you”

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Posted 2 years ago

“HELPFUL CALL CENTRE AND A SPEEDY AND RESPONSE TO MY EMERGENCY CALL OUT”

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Posted 2 years ago

“Was there when they said they would be . Mechanic fixed my car within minutes and gave me some advice on what to do going forward . He was smart and polite a credit to you”

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Posted 2 years ago

“Very prompt service, good communication throughout the process.”

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Posted 2 years ago

“CUSTOMER SERVICE WAS EXCELLENT, VERY HELPFUL AND EFFICIENT THE BREAKDOWN RECOVERY ITSELF WAS GREAT TOO, KEPT INFORMED AND THOROUGH CHECK OF MY BATTERY”

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Posted 2 years ago

“CUSTOMER SERVICE WAS EXCELLENT, VERY HELPFUL AND EFFICIENT THE BREAKDOWN RECOVERY ITSELF WAS GREAT TOO, KEPT INFORMED AND THOROUGH CHECK OF MY BATTERY”

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Posted 2 years ago

“Brilliant service from everyone involved. Love the fact that GPS is used to locate the car. Kept fully updated throughout. Thank you One Call”

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Posted 2 years ago

“The lady I spoke to was friendly helpful and dealt with the issue swiftly happy with the service.”

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Posted 2 years ago

“Fantastic service, the recovery man fixed my car in minutes!. Thank you”

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Posted 2 years ago

“Had trouble with the portal, which froze on me halfway through. Leanne was a star she completed the process manually in quick time. Thanks very much. Just hope the recovery team are as efficient.”

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Posted 2 years ago

“Their customer services are useless. Been waiting 8 weeks since my car was written off to be contacted about payment”

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Posted 2 years ago

“LE06 had issues with text did not come through to process recovery Lianne did a great job updating it manually so I could get the assistance I needed - had issues with payment which did not stop me getting home - belated birthday present went i. Friends car to long Eaton for spa day so not being able to go home was stressful enough as need to work today - excellent service from Luanne and the recovery man fab explained answered all my questions and Dave who I had to ring to understand where the r covert man was did an excellent job in contacting him as the locator was out of sink - very pleased and thank you”

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Posted 3 years ago

One Call Rescue is rated 4.6 based on 2,183 reviews