One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,436 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Quick response to my issue from call centre & prompt recovery of my vehicle which was transported to the garage of my choice by a very helpful gentleman. Thank-ypu!”

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Posted 1 month ago

“Quick and efficient service!”

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Posted 1 month ago

“Wasn’t a rescue at all. Sent a guy that didn’t know much about bikes, couldn’t fix the issue. Then said I’m not booked in for him to take my bike home, left after about 10 mins. Waste of time and money”

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Posted 1 month ago

“Very happy excellent service”

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Posted 1 month ago

“Call handler top notch breakdown truck there before l knew it. delivered to garage where l requested first class.”

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Posted 1 month ago

“Excellent ,timely and courteous service . Great to see such attention and professionalism . Long may it continue .”

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Posted 1 month ago

“Brilliant service. Couldn’t ask for better.Thanks”

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Posted 1 month ago

“Fast, efficient service”

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Posted 1 month ago

“Great service got me going in 5mins cheers”

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Posted 1 month ago

“Four stars only because the phone call system took ages and for me wasn't very clear. Got a text with the time estimate, and although I didn't receive one to say the recovery was on its way, he was bang on time, and that's more important! Had come from Crewkerne to Bridport.”

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Posted 1 month ago

“JJ1 Really great guy, chilled out and reassuring. Polite and friendly, unlike some rescue staff that clearly just want to get the job done as quickly as possible without concern for the customer’s feelings. I was quite nervous being alone in an area that I didn’t know anyone, and JJ1 was excellent. Also clearly knew a lot about motorbikes. In fact, I’d have never believed it before but the RAC were clueless and disgraceful when I used them on my ‘premium’ membership. One Call is extremely reasonable with the pricing (it’s only my first year however) and provided great breakdown recovery.”

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Posted 1 month ago

“The agent was very helpful until the call dropped, he called back, call dropped again. I called back, got a different agent. He apologised stating they were having system issues. I waited just under an hour for rescue to arrive, can’t complain.”

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Posted 1 month ago

“The rescue driver turned up within an hour. We took the vehicle to a garage. And he then took me back to a roundabout where he turned left and I turned right. His sign is JJ1”

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Posted 1 month ago

“Bad customer service poor not helpful at all”

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Posted 1 month ago

“JJ1 was prompt, friendly and efficient. Top Service!”

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Posted 1 month ago

“Thank you so much to my recovery driver. Really helped me out today. A brilliant efficient service. I very much appreciate it.”

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Posted 1 month ago

“Prompt. Efficient. No nonsence. Made my stressful day so much easier. Dialogue from start to finish was just so easy.”

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Posted 1 month ago

“Turned up early, had my car started in minutes. Generally knowledgeable, helpful and polite. I was well satisfied”

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Posted 1 month ago

“Excellent service exactly .. what we needed to resolve are predicament I particularly like the way you could track the vehicle so you could see when it was arriving”

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Posted 1 month ago

“Great service thanks”

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Posted 1 month ago

One Call Rescue is rated 4.6 based on 2,436 reviews