One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,436 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5* service driver was out to me in less than 30 minutes and recovered home no issues”

Helpful Report

Posted 1 month ago

“Excellent and understanding customer service. I highly recommend One Call Rescue. Having been with a well known car insurance company for decades, they out priced their services. I understand how daunting it is changing car insurance providers, especially for one I wasn't familiar with. But I checked the reviews and so glad I chose One Call Rescue. I'm not computer and Internet literate, the call handler understood this and made me feel at ease and the call out response was within the minimum time stated. Excellent company, thank you💜 The call handler deserves a bonus. 👍”

Helpful Report

Posted 1 month ago

“Prompt and helpful service”

Helpful Report

Posted 1 month ago

“Very good service thank you always for help”

Helpful Report

Posted 1 month ago

“Really pleased with service didn’t have to wait too long for Man to arrive sorted my problem he was very friendly and very professional would highly recommend”

Helpful Report

Posted 1 month ago

“The first call I made and was sent text message I couldn't do anything,but after calling back and doing everything over the phone ,I was so pleased at how easy the service was and so helpful.”

Helpful Report

Posted 1 month ago

“easy process on your phone and I could also phone direct to change the recovery destination after speaking with the garage. Top service driver was excellent.”

Helpful Report

Posted 1 month ago

“Friendly, helpful ,professional, thorough.”

Helpful Report

Posted 1 month ago

“Fast breakdown cover, took to a garage of my choice, very helpful and friendly service”

Helpful Report

Posted 1 month ago

“Very helpful, went out of his way to help me. A credit to your company”

Helpful Report

Posted 1 month ago

“My battery failed, so I called up to start with. This was a waste of time as they basically directed you to the online booking form. The first recovery came in 2 hours which was a longer than I would expect in Sheffield. He diagnosed that it was a fault with the alternator but he was being called away to more urgent job (apparently there was a bad crash nearby) but said they would send somebody else shortly. I had to call up again to make new booking for recovery. One of the most annoying things was that One Call somehow made out that it needed to be a separate booking for recovery anyway, which is nonsense as the first vehicle could have taken us. The second vehicle came in around an hour this time. It took a long time to get onto the truck as the electric handbrake had locked, so we only just got it to the garage before it closed almost 6 hours after the initial call. The problem was not with the 2no separate local recovery companies but One Call themselves.”

Helpful Report

Posted 1 month ago

“I was impressed with the speed and efficiency of the breakdown service and also with the calm reassurance of the driver in what was ,to me, a very stressful situation.”

Helpful Report

Posted 1 month ago

“BM5 gave excellent customer service Such an easy experience I wasn’t in a difficult situation but the customer service team member was efficient and calm and precise and I’m sure calming in different circumstances Well done”

Helpful Report

Posted 1 month ago

“Came within time specified. Jump start to car and on my way. Very pleased with service. Thank you”

Helpful Report

Posted 1 month ago

“Call handler LP5 was very helpful when my car broke down at the roadside. After taking all the details I received a text confirmation within minutes and shortly after another with the name and approx ETA of the recovery company. The wait time was minimal so I am happy to give a 5 star rating to all involved.”

Helpful Report

Posted 1 month ago

“Answered everything that I asked and explained thoroughly to me”

Helpful Report

Posted 1 month ago

“Great service polite and friendly gentleman thank you for helping me today.”

Helpful Report

Posted 1 month ago

“They phoned with a time. They were given the wrong address but phoned us and problem soon sorted. They completed the job and friendly.”

Helpful Report

Posted 1 month ago

“I broke down twice , the first time I was rescued within an hour and towed back to my home. The second time I was rescued within twenty minutes. Both recovery drivers were amazing and one call did exceptionally well at keeping in touch with text updates! Amazing service. 😊”

Helpful Report

Posted 1 month ago

“We had a prompt service, no issues at all. Thank you.”

Helpful Report

Posted 1 month ago

One Call Rescue is rated 4.6 based on 2,436 reviews