One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,436 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rescue arrived in literally 15 mins! Got us going in about 30. Very happy”

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Posted 1 month ago

“My hasn’t car hasn’t been fixed, no attempt to try and fix it, just checked the battery and told me to get in touch with the company that sold the car to me”

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Posted 1 month ago

“When I was able to log the breakdown on the portal The service was good and car was recovered as promised with 75 minutes. However she trying to log onto the portal at night it proved impossible. I am tech savvy but had log one securely stored on my computer but obviously in the car I only had my phone. A more direct booking over the phone would have been helpful. Also at 10.30 pm I would not have been able to arrange a garage to take my car. Fortunately I limped home and sorted in the morning. Gave it three stars because it worked this morning but last night would have given it no stars!”

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Posted 1 month ago

“LP5 was very nice told me what he was doing temporarily fixed the problem so I could get home”

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Posted 1 month ago

“Arrived before time and did a very good job for me.”

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Posted 1 month ago

“Came on time and very friendly”

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Posted 1 month ago

“Didn't make anything a problem and arrived as appointed”

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Posted 1 month ago

“Punctual and polite. It would be good if people could pre-book the day it needs collecting. LP5”

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Posted 1 month ago

“Exellent response time as arrived earlier than estimated. Great service from the recovery man who ensured that me and my veichle got to my garage safely. Thankyou One Call Rescue”

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Posted 1 month ago

“Quick response answered my questions”

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Posted 1 month ago

“My hime start breakdown was solved quickly and efficiently. The driver identified the issue and had the correct tools to get me going again. It was a simple flat battery but I was able to get the car up and running and have it replaced.”

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Posted 1 month ago

“Only just called they have given me a time that they will be at my address hopefully they can solve this problem, the service up till now has been great”

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Posted 1 month ago

“Once I initially got through response was quick and simple. The initial subcontractor they were going to use was going to take four hours so I rang they cancelled that job and I had somebody with me within 30 minutes.”

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Posted 1 month ago

“Well initially I wasn't happy ! Found it frustrating to have to report a breakdown on the portal rather than speak to an agent. That said, despite the frustrations of the process, GN3 was patient and respectful. She tried to advise and offer objective self help”

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Posted 1 month ago

“Excellent 5* I have never had to wait more than an hour. Highly recommended”

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Posted 1 month ago

“For username LP5 Arrived sooner than expected which was well appreciated. Everything went smoothly. Soon arrived at designated garage. Friendly and polite. Very pleased.”

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Posted 1 month ago

“Came super fast and started my car up very quickly! Good recommendation on where to take my car. Very pleased with this service”

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Posted 1 month ago

“The service was great. I expected to wait around for hours but they were there really quickly and took the car straight to the garage”

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Posted 1 month ago

“One call rescue provided me the most excellent first class service the rescue guy arrived when one call text to give me a time the one call guy on the phone made sure I felt safe as I was in the middle of the Peak District at night when the rescue guy arrived he explained one call use local people and make sure your collected within two hours , the guy took me home to Liverpool honestly this is the best insurance company in the world I would recommend you be a gold customer it’s so worth and I could get signal and get through straight away to one call I can’t thank them enough my agent was JJ1 Thank you again”

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Posted 1 month ago

“LC1 was very helpful at getting me a breakdown service. Was clear, friendly and cooperative which was really appreciated. I knew what to do next and where to go.”

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Posted 1 month ago

One Call Rescue is rated 4.6 based on 2,436 reviews