One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.57

4.6 Rating 1,512 Reviews

89 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,512 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 2 star review on 10th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The breakdown vehicle was on time in fact it was early which was great the driver was very friendly and new his job I would absolutely recommend this company thank you gareth”

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Posted 5 months ago

“Brilliant response. Also couldn't of got a better recovery driver. 10 out of 10.”

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Posted 5 months ago

“Very prompt service”

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Posted 5 months ago

“Brilliant service and Martin from Burke Brothers was such a lovely guy that came to rescue me. Thank you”

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Posted 5 months ago

“The guys came out and sorted the breakdown OK but before anyone was even sent when asked did the van have ad blue in it and we said yes we was charged £60 extra even though the was not ad blue added to the petrol that was put in the diesel engine. I would appreciate if you could send back the £60 to our account?”

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Posted 5 months ago

“Very speedy collection and extremely helpful driver. Many thanks.”

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Posted 5 months ago

“The mechanic and breakdown service were excellent but I was supposed to get an update from One Call on his eta as he had a problem with one of the straps and had to go back to base to get it fixed so was delayed by 1 hour.”

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Posted 5 months ago

“Very good, helpful and will be with you when they say they will, would recommend”

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Posted 5 months ago

“Excellent and speedy service. Very much recommended.”

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Posted 5 months ago

“Good communication and swift recovery”

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Posted 5 months ago

“Fast and efficient service, good communication from handler and pleasant manner.”

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Posted 5 months ago

“Very professional mechanic very friendly and really helped us when we needed it. Credit to his profession”

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Posted 5 months ago

“Very quick service and helpful advice”

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Posted 5 months ago

“Appalling service from the agent who was expecting to email me a link so that I could arrange a garage to take my car....I explained that I was in a remote rural area without lights signal and I was on my own.i explained that the repair was basic but was told that you don't do roadside repairs. I was then told that I would be taken to the selected garage and left to get myself home despite my reiteration of my location with no station and a couple of hourly bus routes. I waited until 7pm after phoning at 3.30pm. The driver told me that he had only been given the job 45 mins earlier. I have full cover and this is my first call out and I wonder exactly what I am paying for. I will be joining the RAC immediately and would urge any other One Call breakdown customers to do the same. Utterly disgraceful.”

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Posted 5 months ago

“Turned up 1/2 hour before expected time a very helpful many thanks.”

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Posted 5 months ago

“This was just superb! I was on my way to the airport and my van became sick. The breakdown driver was there in just over an hour and got me to the airport on time and I managed to get my flight. Great service and very efficient :)”