One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,986 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mechanic and breakdown service were excellent but I was supposed to get an update from One Call on his eta as he had a problem with one of the straps and had to go back to base to get it fixed so was delayed by 1 hour.”

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Posted 1 year ago

“Very good, helpful and will be with you when they say they will, would recommend”

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Posted 1 year ago

“Excellent and speedy service. Very much recommended.”

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Posted 1 year ago

“Good communication and swift recovery”

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Posted 1 year ago

“Fast and efficient service, good communication from handler and pleasant manner.”

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Posted 1 year ago

“Very professional mechanic very friendly and really helped us when we needed it. Credit to his profession”

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Posted 1 year ago

“Very quick service and helpful advice”

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Posted 1 year ago

“Appalling service from the agent who was expecting to email me a link so that I could arrange a garage to take my car....I explained that I was in a remote rural area without lights signal and I was on my own.i explained that the repair was basic but was told that you don't do roadside repairs. I was then told that I would be taken to the selected garage and left to get myself home despite my reiteration of my location with no station and a couple of hourly bus routes. I waited until 7pm after phoning at 3.30pm. The driver told me that he had only been given the job 45 mins earlier. I have full cover and this is my first call out and I wonder exactly what I am paying for. I will be joining the RAC immediately and would urge any other One Call breakdown customers to do the same. Utterly disgraceful.”

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Posted 1 year ago

“Turned up 1/2 hour before expected time a very helpful many thanks.”

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Posted 1 year ago

“This was just superb! I was on my way to the airport and my van became sick. The breakdown driver was there in just over an hour and got me to the airport on time and I managed to get my flight. Great service and very efficient :)”

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Posted 1 year ago

“Outstanding service, John was efficient, timely and good crack!”

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Posted 1 year ago

“Fast and efficient service”

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Posted 1 year ago

“Fast and quick recovery”

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Posted 1 year ago

“Excellent communication. Polite and friendly driver who arrived before the time stated. Problem sorted. Faultless service.”

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Posted 1 year ago

“Quick response, arrived when they said they would, polite driver”

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Posted 1 year ago

“Absolutely faultless service and communication”

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Posted 1 year ago

“quick and efficient service”

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Posted 1 year ago

“First time we have used this service, car refused to start, breakdown truck. arrived very promptly,driver diagnosed the faults as a battery failure, he managed to get the car started and advised me battery needed replacing,got a new one - problem fixed,excellent service,!”

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Posted 1 year ago

“Awesome , quick arrived in 1 hour, superior to the AA and RAC”

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Posted 1 year ago

“A very nice friendly man, who knew his job very well.”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,986 reviews