One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,986 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Directed to portal but portal couldn't process my breakdown request. Man on the phone was very helpful although a little difficult to understand. He said he would get his manager to resolve the portal issue which was helpful.”

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Posted 1 year ago

“Super quick response from phone call for help to actual attending to my car was less than 10 minutes. Very happy, And the person attending the breakdown was polite and very helpful.”

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Posted 1 year ago

“I would have preferred to give my details to the person at the other end of the phone rather than be directed to the online portal. Added stress! From there all went well. Always fast, efficient service.”

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Posted 1 year ago

“No internet but soon sorted out by phone. Pleasant chap who made the process quite easy. Very pleased. Quick response to collect the car. 5 *”

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Posted 1 year ago

“Billie from AA picked me up from my home and drove me back to where I had left my car - then he diagnosed and recharged the battery very quickly and sent me on my way. He was a very kind a nice person - very knowledgeable too. Thank you.”

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Posted 1 year ago

“Quick response on the phone and Jamie had a great helpful manner.”

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Posted 1 year ago

“Very good breakdown service. Driver very polite & helpfull.”

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Posted 1 year ago

“Excellent, courteous and professional customer service. 5 star service”

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Posted 1 year ago

“Phone answered promptly, very helpful and friendly. Rescue came within 20 minutes very helpful and friendly.”

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Posted 1 year ago

“Prompt answer to our call for help, and breakdown service arrived in less time than estimated. Very helpful rescue man who diagnosed problem in a few minutes, fitted a temporary battery to get car going and then followed me home (12 miles). Very impressed by the prompt and helpful service.”

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Posted 1 year ago

“The service was great and the customer service was very helpful .. and the pike up driver is very friendly guy who brings home safely and I like to recommend him for the service thank you 😊”

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Posted 1 year ago

“Excellent service couldn't fault it 👌”

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Posted 1 year ago

“Really responsive, helpful, efficient. A lovely person to work with. Thank you.”

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Posted 1 year ago

“So quick with sorting my recovery out Very polite and professional service”

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Posted 1 year ago

“was very quick got. Me going quick)”

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Posted 1 year ago

“First brake down company assigned didn't arrive for 6 hours. Second company had to be assigned and were more prompt and helpful.”

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Posted 1 year ago

“Quick efficient service thank you”

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Posted 1 year ago

“Charlie was prompt, helpful and courteous. He also identified and explained what the issue was while promptly taking me home”

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Posted 1 year ago

“Person I spoke to on phone was unsympathetic. I was told it was more that 12 miles from home so had to pay over £300. I was also told only after I’d paid the money that I may be waiting 4 hours. I said I was worried and online I filled out when asked any relevant circumstances that I suffer from anxiety. I told man on the phone that I was worried there were no toilets or bushes nearby and I was on a busy slip road. They did not care. When breakdown vehicle came the driver was very kind though but the phone experience made things much worse.”

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Posted 1 year ago

“Quick call out time. Very professional breakdown service by the call out company.”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,986 reviews