One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,986 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Gentleman was very polite and helpful.”

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Posted 1 year ago

“Very efficient service and nice driver he knew his job”

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Posted 1 year ago

“Fairly prompt response and reasonable arrival time( about an hour). Mechanic friendly and efficient. Found and rectified fault very quickly.”

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Posted 1 year ago

“Quick service , really helpful up and running , in not time.very friendly and explained what was wrong definitely recommend .”

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Posted 1 year ago

“Well reported breakdown at 4.20pm didn't arrive until 7.15 very cold waiting in car didn't even get a diagnosis so very disappointed”

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Posted 1 year ago

“I gave a 5star rating Excellent service, would recommend to anyone.. did not have to wait long for the recovery”

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Posted 1 year ago

“Really nice bloke to be honest, he was with me before the time and really helpful and got me on the move in no time! 100% recommend. Wish he would have given me his number for next time I need help fast. 🤣”

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Posted 1 year ago

“The recovery driver was excellent did everything he could to help which made a very stressful time for me a lot easier .”

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Posted 1 year ago

“Was with me within 20 mins and had a new battery and fitted it within 10-15 mins. Very good service.”

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Posted 1 year ago

“The breakdown number was easy to see on the website. My call was answered quickly. I also used the portal because my call was cut off because reception wasn’t good. The breakdown truck arrived so quickly I was really impressed.”

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Posted 1 year ago

“Really easy using the online breakdown request service in the portal. Excellent communication and service. Prompt recovery. Breakdown driver explained what they were doing and why. Took my car to requested garage when it couldn’t be fixed in situ.”

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Posted 1 year ago

“Very quick response when I reported my breakdown! Very helpful nice service from the breakdown driver and problem fixed very quickly.”

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Posted 1 year ago

“From start to finish putting a claim in for a breakdown recovery, the service was second to none. Can’t recommend highly enough!”

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Posted 1 year ago

“Our car had gearbox failure on the M6 smart motorway managed to get to a safety zone. Phoned through and couldn’t get the portal working poor internet signal, lady was very helpful logged the call said it would be 1-1.5 hours as they were busy, then I got an sms to say it would be 3.5 hours!! then we got a call from the company Onecall had hired to recover us saying it would be 4.5 hour finally 6.5 hours later we where rescued from the safety zone after having to pay £130 for the extra mileage we need to get home. One of the worst driving experiences of my life left in a freezing car 7c for 6.5 hours on one of the busiest motorways in the country Well done ONECALL Shameful Service, lady who also broke down phoned her insurance and was recovered in 45 minutes.”

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Posted 1 year ago

“Excellent Service , easy online, callout. Breakdown driver very helpful, friendly, nothing too much trouble. Checked car thoroughly and towed away.”

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Posted 1 year ago

“My phone call was answered very quick which i did not expect, The person on the other end of the phone was very polite and helpful and from ending the phone call to the actual arrival of the breakdown van arriving was 5-6 minutes very prompt arrival, The man attending to my car was very polite and got my vehicle sorted in no time, I am very happy with the service i received from start to finnish.”

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Posted 1 year ago

“My first time calling on this service & was surprised that I had to log on to my account rather than just use phone to report my breakdown. Easy enough process & was kept updated by text & phone call of eta. When the breakdown chap arrived he had been instructed to just load my car & take it to my home address. I had thought I would get roadside assistance first. I explained my problem & asked him to try starting the car & it did start. He then kindly followed me home to make sure no further issues. So I was happy with the service , but just glad I asked him to try the car before loading on his lorry.”

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Posted 1 year ago

“Super easy stress free service with a fast response”

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Posted 1 year ago

“Superb service thank you and your driver was very attentive and caring. We were all cold, wet and tired and so relieved to see a friendly, happy driver pitch up . He took good care of us all and our car thank you again.”

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Posted 1 year ago

“Really hard to understand the person on the phone. Ian who picked me up took it upon himself to shorten my name and call me baby! Very inappropriate and made me feel uncomfortable.”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,986 reviews