One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 2,013 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,013 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 738 7300

Write Your review

Tell us how One Call Rescue made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“JJ1 The person who answered my phone call was very nice and showed great patience when I was probably a bit stressed after breaking down. He arranged recovery and was very helpful many thanks.”

Helpful Report

Posted 1 year ago

“JJ1 was very helpful and efficient. Thanks very much. Great to have fabulous customer service.”

Helpful Report

Posted 1 year ago

“JJ1 done an amazing job he was very professional and very helpful”

Helpful Report

Posted 1 year ago

“Gary the recovery man arrived on time, was friendly, explained what he was going to do, took the car to the garage, all done very professionally. excellent service. thank you one call.”

Helpful Report

Posted 1 year ago

“Really really prompt rescue. The gentleman has been really helpful and quick, thank you so much !”

Helpful Report

Posted 1 year ago

“Car ground to a halt with a panel of warning lights. Called in, got the link, filled the form,,,just under an hour later, very nice fella put my car on his truck and deposited it at my local garage. Thanks to the team, including Summer & SC1 for making it simple”

Helpful Report

Posted 1 year ago

“Very quick quality service was received for myself and my daughter as we are both classed as vulnerable. Came and rescued us within half an hour. Thankyou for your fast response”

Helpful Report

Posted 1 year ago

“First breakdown couldn't help as needed to go to a garage and they were all shut.second call out the next day took the car to the garage. Both very helpful people. Both times good quick helpful service from one click as well.”

Helpful Report

Posted 1 year ago

“The handler Jack was amazing and very knowledgeable. I was grateful for his advice.”

Helpful Report

Posted 1 year ago

“For a very early call, the call handler was very clear and helpful with instructions on how to proceed to report my breakdown.”

Helpful Report

Posted 1 year ago

“Thanks for everything today so easy to sort. The whole team Inc Adam and Niki a huge thanks. Excellent service and support. Please use this excellent service.”

Helpful Report

Posted 1 year ago

“Customer service was good and efficient. Happy with service.”

Helpful Report

Posted 1 year ago

“The mechanic/driver who came to assess my car was REC 085 know as Rob. Such a very helpful gentleman who did everything he could he even too me to get some performance my car. I have used this service before and they are very prompt to arrive and always helpful. Thak you One Call.”

Helpful Report

Posted 1 year ago

“Service was good with the recovery truck reaching us within 2 hours. Even after a change of location due to highways agency initally recovery us from road works on the motorway”

Helpful Report

Posted 1 year ago

“Quick response.. and jack who I spoke to was ver clear and kind and considerate.”

Helpful Report

Posted 1 year ago

“I started out with a flat battery which wouldn’t jump start so a breakdown truck was needed. I spoke to a lady on the phone who was incredibly reassuring and patient the whole time , particularly as I was worried that I had to start the whole process off again in the morning. She reassured me the night before on what to say on the phone and she was extremely helpful the next morning as she remembered who I was and arranged everything very smoothly without any hassle. Things went exactly as she said they would. Craig was outstanding when he arrived. Extremely helpful and friendly and expertly reversed the truck round 2 very narrow corners as the car wouldn’t jump start. Got the car on the trailer without any trouble and delivered safely and efficiently. I suffer from severe chronic anxiety and they both made the experience far easier to deal with.”

Helpful Report

Posted 1 year ago

“Thanks to keron it made the two hrs drive pass quickly”

Helpful Report

Posted 1 year ago

“Staff very polite and professional over the phone and recovery very quick and efficient”

Helpful Report

Posted 1 year ago

“Came within the hour, placed me in his cab while he worked in really bad weather and the drove me home safely.”

Helpful Report

Posted 1 year ago

“Good service from start to finish, was really helpful & kept me informed on how long he would before he got there. Problem was solved quickly, would definitely recommend this company”

Helpful Report

Posted 1 year ago

One Call Rescue is rated 4.6 based on 2,013 reviews