One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,977 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use portal. Effective communications and speedy response. Breakdown assistance there within 90 mins and subsequent recovery required within another 60 mins.”

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Posted 1 year ago

“When my car wouldn't start, I didn't know what to do, so I called the One Call Rescue immediately. Thank goodness I had taken out the Gold cover. The mechanic was with me in under an hour, and got my car going as quick as anything. I have no idea what to do with the bits under the bonnet, so I am so glad I took out this cover. Amazing service from a great mechanice.”

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Posted 1 year ago

“The two people we spoke to at ‘One Call’ were efficient and friendly. The rescue truck arrived half an hour before expected time and the driver was calm and friendly as were ‘Roberts Tyres’ in Sleaford. Back on the road in just over two hours. Great service all round.”

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Posted 1 year ago

“Breakdown service excellent!”

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Posted 1 year ago

“Really quick arrival to change my flat tyre”

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Posted 1 year ago

“They gave a time off when they would reach my car and they were actually early. The driver was friendly and did a great job.”

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Posted 1 year ago

“arrived before the time stated on my message . very friendly helpful and informative 👍”

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Posted 1 year ago

“I think the drivers name was Ray, I can't be sure and he was excellent. He arrived well within the stipulated time and was just so reassuring and helpful. I felt my car was in safe hands on his vehicle. Keep up the good work.”

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Posted 1 year ago

“Original call dealt with well and promptly. Info given exact. Breakdown service arrived at stated time, was very professional and pleasant. Cannot fault any aspect of One Call's service. Thank you.”

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Posted 1 year ago

“Great service and very prompt regarding a breakdown. The fella that came out was great, really helpful and friendly, a lovely fella.”

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Posted 1 year ago

“It was so easy to manouver around the app, much easier than I anticipated and straight to the point questions, where are you, post code, or Google location, it took me less than 5 mins to report my breakdown and get an estimated time of arrival from the break down driver. He arrived withina half hour and had me up and running in just a few minutes. A very proffesional and well trained individual.”

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Posted 1 year ago

“Quick and easy process to request recovery, kept upto date with estimated recovery time and given tracking link for recovery. Recovery arrived quickly and well before estimated time, friendly, professional driver, couldn’t ask for better service”

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Posted 1 year ago

“Quick response on a cold night. Friendly driver.”

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Posted 1 year ago

“Great service very prompt”

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Posted 1 year ago

“Fast and efficient service received. Friendly staff. Call Operator, MG5, was empathetic and caring. She completed the process efficiently and with knowledge .”

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Posted 1 year ago

“Couldn't have asked for a better service. The breakdown recovery was conducted in a prompt, friendly and professional manner.”

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Posted 1 year ago

“It was before the call centre was open in the morning so I used the online portal to request help and was surprised at how easy it was. I was glad the call centre had opened later as I needed to tell them the street address of the house I was in was different to the address of the garage the car was in - the garage was accessed via the other side of the building. The breakdown guy was fantastic and I'd like to give my thanks again. He was so helpful, Gabe me advice on top of fixing the issue and I really can't thank him enough. Aldridge and Sons - top, top review and top, top recommendation. Thanks for the help.”

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Posted 1 year ago

“First time in 40 years of owning a car that I've needed this service. Not knowing what to do I rang the helpline and spoke to a young lady who gave me clear instructions of what to do. Somehow I lost contact but after speaking to another lady I was given a link and it was straightforward from there on. I was given estimated time of 1hr 23 mins for breakdown truck to arrive, bang on time. As he wasn't able to repair, he towed my car to a local garage, very courteous young man, I cannot fault this service.”

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Posted 1 year ago

“Recovery was quicker than stated, and very accomodating and friendly service, took me to my mechanic. A great service”

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Posted 1 year ago

“The young lady that helped me through the process was very well mannered and knolegable about the whole arrangement to get my issue solved”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,977 reviews