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One Call Rescue Reviews

4.6 Rating 3,015 Reviews
91 %
of reviewers recommend One Call Rescue
4.6
Based on 3,015 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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Phone:

0203 738 7300

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Quick, excellent service!
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Posted 2 months ago
Good communication driver very polite timing was spot on definitely recommended
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Posted 2 months ago
Quick response and very helpful.
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Posted 2 months ago
Quick response and kept up to date after reporting my breakdown and it was really great to be able to live track when the recovery vehicle would arrive. BP2 was able to get me on the move again. Great smooth service for someone who has never experienced a breakdown before! Thank you!
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Posted 2 months ago
Quick response. Polite and helpful driver
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Posted 2 months ago
Excellent service from both Paul and Darren (BA3) They were both with me within 30 mins of call. Thank you ☺️
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Posted 2 months ago
I got a text very quickly which reassured me that assistance was on its way. There was an ETA too which helped. In actual fact your driver, Dan, arrived earlier than the given ETA, which was fantastic. I really wasn't waiting very long at all before my car was carefully loaded up and I was being transported home. Dan was courteous and friendly, drove safely and chatted all the way home, so the journey flew by. My car was then carefully unloaded and Dan was on his way. Speedy, professional and friendly service - cheers Dan.
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Posted 2 months ago
Called in (to advisor BA3) and reported a break down to my vehicle and the advisor was very knowledgeable and helpful and as I have Gold cover sent me a link which was easy to fill in and then within minutes I was contacted by your appointed recovery company who advised ETA and pick up which was great-Wayne the driver was fantastic.
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Posted 2 months ago
Well fixed the problem promptly and gave me good advice on what to do to prevent it happening again
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Posted 2 months ago
Great guy turned up and fixed the problem. It was all done very promptly
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Posted 2 months ago
Employee on the phone took control with no fuss, nothing was a problem as I couldn't find location of even though had post code for car park. Very polite, credit to your organization.
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Posted 2 months ago
BA3 attended to change my punctured tyre within an hour of reporting the problem. He was cheerful polite and efficient My son was off school and went out to watch - BA3 was very kind and patient with him and explained everything he was doing I was very pleased with the service I received
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Posted 2 months ago
Called immediately after I logged breakdown. Breakdown guys with me within an hour and car sorted - advice given which I took- car back on road!
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Posted 2 months ago
Totally happy with the service received. Obviously no one likes to need a breakdown recovery. But couldn’t fault anything.
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Posted 2 months ago
User Ba3 was really friendly and helpful. Kept in contact so I felt safe (I was on m6 ..scary place to breakdown in rush hour) he found my tyre number and a garage that was open late so I could check if they had my tyre in stock. Brilliant thank you !
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Posted 2 months ago
One Call arranged for roadside assistance to assess my vehicle’s problem. They were with me within the ETA and had me up and running within 10 minutes. The technician was friendly and advised on the issue, recommending a suitable place to source a replacement part.
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Posted 2 months ago
Very impressive. Well done. Efficient chap took my phone call. Less than 3/4 hr. later, friendly car mechanic at my door. Problem solved. Great service !
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Posted 2 months ago
LP5 provided a brilliant service, had flat battery and was sorted within an hour of my call.
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Posted 2 months ago
I had a flat tyre and my car had to be recovered and taken to a garage for the tyre to be changed. Scott, the recovery driver, was excellent. He was very friendly and professional and used his local knowledge to get the car, and me, to the nearest garage. One Call liased with him and myself continuously, so l was fully aware of what my insurance policy covered. I cannot fault the service. I will definately recommend One Call to friends and family.
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Posted 2 months ago
Excellent response to home start rescue with recovery to a garage I specified. No Quibbles, arrived within the hour, car was taken on a specialised flat bed truck. The company responding were very efficient and pleasant. A very worthwhile part of my platinum insurance cover
One Call Rescue 5 star review on 14th January 2026
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Posted 2 months ago
One Call Rescue is rated 4.6 based on 3,015 reviews