One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,436 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,436 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, friendly rescue, prompt and good accurate assessment of the problem. Great outcome. Very pleased. Many thanks.”

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Posted 5 months ago

“EA5 was a pleasure to deal with. She ensured I was kept in the loop and gave me options which I didn’t knew I had. Thanks for all your help!”

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Posted 5 months ago

“Such a very efficient service, friendly staff (call handler EA5), and guided through the process with ease.”

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Posted 6 months ago

“Staff who attended recovery of my car was extremely friendly and very very professional. He was punctual as usual. He understands what it means to make customers happy and satisfied for service received. He makes me proud to a customer of one call insurance.”

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Posted 6 months ago

“One call rescue have been great. My issue was the customer service with one call on this occasion. Although it took me a while to resolve the error the rescue service was great.”

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Posted 6 months ago

“When sent a link to my phone, could not open, this is due to scam. Phoned again and spoke over the phone. No problem with this service and breakdown service no problem”

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Posted 6 months ago

“very easy to book online, had a return call within 10 mins to confirm breakdown details. rescue vehicle arrived well within specified time. very happy with service.”

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Posted 6 months ago

“Really good service. Easy to contact, lovely representative and quick break down recovery. The breakdown driver was really helpful. Overall smooth service”

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Posted 6 months ago

“JR2 was excellent adviser, he listened to my concerns and kept on reassuring me. Heartfelt thanks J!”

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Posted 6 months ago

“Was quick and easy to arrange and didn't have to wait too long”

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Posted 6 months ago

“Very fast !!!”

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Posted 6 months ago

“Very quick to call back and lady was professional with the plan of action so very happy with the service”

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Posted 7 months ago

“My information was relayed to Jon Beech recovery within minutes of my call and being directed to the portal. The lady on the phone was very helpful in instructing me on how to book my recovery. The recovery team were with me well before the estimated time and got me to my destination very promptly.”

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Posted 7 months ago

“Very prompt service and helpful customer service lady.”

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Posted 7 months ago

“Easy to arrange call out very fast got us up and running.”

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Posted 7 months ago

“Amazing very helpful!”

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Posted 7 months ago

“Knowledgeable and friendly, accurate”

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Posted 7 months ago

“Great service Quick and efficient”

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Posted 7 months ago

“Helpful and responsive call handler (EA5), recovery mechanic arrived within the time indicated. Problem resolved promptly and fully and the mechanic was professional and very pleasant.”

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Posted 7 months ago

“Call centre sorted pick up. Pick up guy Ed of Furness breakdown and Commercial was a top guy. Dropped us no fuss at dealership.”

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Posted 7 months ago

One Call Rescue is rated 4.6 based on 2,436 reviews