One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.62

4.6 Rating 2,637 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,637 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great. I expected to wait around for hours but they were there really quickly and took the car straight to the garage”

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Posted 2 months ago

“One call rescue provided me the most excellent first class service the rescue guy arrived when one call text to give me a time the one call guy on the phone made sure I felt safe as I was in the middle of the Peak District at night when the rescue guy arrived he explained one call use local people and make sure your collected within two hours , the guy took me home to Liverpool honestly this is the best insurance company in the world I would recommend you be a gold customer it’s so worth and I could get signal and get through straight away to one call I can’t thank them enough my agent was JJ1 Thank you again”

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Posted 2 months ago

“LC1 was very helpful at getting me a breakdown service. Was clear, friendly and cooperative which was really appreciated. I knew what to do next and where to go.”

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Posted 2 months ago

“5* service driver was out to me in less than 30 minutes and recovered home no issues”

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Posted 2 months ago

“Excellent and understanding customer service. I highly recommend One Call Rescue. Having been with a well known car insurance company for decades, they out priced their services. I understand how daunting it is changing car insurance providers, especially for one I wasn't familiar with. But I checked the reviews and so glad I chose One Call Rescue. I'm not computer and Internet literate, the call handler understood this and made me feel at ease and the call out response was within the minimum time stated. Excellent company, thank you💜 The call handler deserves a bonus. 👍”

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Posted 2 months ago

“Prompt and helpful service”

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Posted 2 months ago

“Very good service thank you always for help”

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Posted 2 months ago

“Really pleased with service didn’t have to wait too long for Man to arrive sorted my problem he was very friendly and very professional would highly recommend”

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Posted 2 months ago

“The first call I made and was sent text message I couldn't do anything,but after calling back and doing everything over the phone ,I was so pleased at how easy the service was and so helpful.”

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Posted 3 months ago

“easy process on your phone and I could also phone direct to change the recovery destination after speaking with the garage. Top service driver was excellent.”

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Posted 3 months ago

“Friendly, helpful ,professional, thorough.”

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Posted 3 months ago

“Fast breakdown cover, took to a garage of my choice, very helpful and friendly service”

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Posted 3 months ago

“Very helpful, went out of his way to help me. A credit to your company”

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Posted 3 months ago

“I was impressed with the speed and efficiency of the breakdown service and also with the calm reassurance of the driver in what was ,to me, a very stressful situation.”

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Posted 3 months ago

“BM5 gave excellent customer service Such an easy experience I wasn’t in a difficult situation but the customer service team member was efficient and calm and precise and I’m sure calming in different circumstances Well done”

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Posted 3 months ago

“Came within time specified. Jump start to car and on my way. Very pleased with service. Thank you”

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Posted 3 months ago

“Call handler LP5 was very helpful when my car broke down at the roadside. After taking all the details I received a text confirmation within minutes and shortly after another with the name and approx ETA of the recovery company. The wait time was minimal so I am happy to give a 5 star rating to all involved.”

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Posted 3 months ago

“Answered everything that I asked and explained thoroughly to me”

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Posted 3 months ago

“Great service polite and friendly gentleman thank you for helping me today.”

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Posted 3 months ago

“I broke down twice , the first time I was rescued within an hour and towed back to my home. The second time I was rescued within twenty minutes. Both recovery drivers were amazing and one call did exceptionally well at keeping in touch with text updates! Amazing service. 😊”

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Posted 3 months ago

One Call Rescue is rated 4.6 based on 2,637 reviews