One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,978 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lean very helpful, and understanding as I didn't have many details to hand.”

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Posted 1 year ago

“Really good customer service, helpfull and friendly. Breakdown guy was brillient. Really helpfull and friendly.”

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Posted 1 year ago

“Extremely satisfied - texted updates and arrived promptly-pleasant engineer fixed it quickly”

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Posted 1 year ago

“Professional, polite and very helpful”

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Posted 1 year ago

“Efficient. Clear. Helpful. And knowledgeable”

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Posted 1 year ago

“Helpful and timely response. Mechanic very friendly and helpful.”

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Posted 1 year ago

“Broke down on 21.5.23. Reported breakdown approx 7.30am on the portal. Call from One Call at 7.49am lovely lady, extremely helpful. Breakdown vehicle arrived at 8.30am, lovely man, very helpful and put us at ease that he could get us back to the garage. Very impressed at how this was handled.”

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Posted 1 year ago

“Very satisfied, the gentleman was very helpful and knowledgeable.”

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Posted 1 year ago

“Excelent service”

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Posted 1 year ago

“I used the One call portal and found it quite easy to use. SOS breakdown service were brilliant. Really the best service in a stressful situation. Got me loaded up and home which wasn't easy and linkage on rear shocker had gone. Really appreciate the guy from Derby for his help.”

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Posted 1 year ago

“Quick to answer initial phone call. BUT I struggled with the text as I have arthritis in my hands so tapping a message is not easy. Gave up after 3 attempts and phoned again. The lady who answered was very helpful and took the needed info on the phone. Much easier for me. The rescue driver arrived at the given time, very polite and efficient.”

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Posted 1 year ago

“Brilliant quick service from a friendly engineer”

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Posted 1 year ago

“Absolutely brilliant. On time and very professional. Had to be a recovery for a classic MG, loaded with great care and precision, then got me and vehicle home. A hot day too thank you so much”

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Posted 1 year ago

“I was very impressed with the service I received today. The two who answered the phone were helpful and didn’t forget to ask about passengers and pets in the car. The mechanic who came to rescue me was very friendly and helpful.”

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Posted 1 year ago

“It is always a stressful time when you breakdown anywhere but the two people I spoke to put my mid at ease and dealt with my situation very well. I have nothing but praise for them especially the second lady I spoke to.She explained every step”

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Posted 1 year ago

“Extremely impressed with the service. Mechanic turned up earlier than expected and had me on the road quickly. Friendly and helpful”

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Posted 1 year ago

“Very good and most helpful”

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Posted 1 year ago

“Simply Outstanding! 43 mins from first contact to truck arriving--my experience with other organisations has always been to wait much longer. One Call's local agent, P H Recovery, were incredibly friendly, helpful and had great communications. I would not hesitate to renew with One Call just on the strength of this good experience. They turned a worrying experience in to period of calm and confidence. Thank You”

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Posted 1 year ago

“Excellent service from start to finish lady who took my call extremely kind and helpful as was the man that came out to me amazing Thank you”

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Posted 1 year ago

“Staff very helpful and reassuring. Breakdown engineer very quick to respond, phoned to say what time he would attend, problem fixed very quickly”

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Posted 1 year ago

One Call Rescue is rated 4.6 based on 1,978 reviews