One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.61

4.6 Rating 2,439 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

Questions

Metrics

4.6

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 2 years ago

“Doing online support was quick and easy MKR breakdown were there within 30 mins and Michael was spectacular. Helping me with my battery issue and guiding me through Halfords website to order and replace a new one his help and friendly nature was a bonus as I was stressed out having a breakdown in my car”

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Posted 2 years ago

“still waiting for rescue”

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Posted 2 years ago

“Excellent Service !!! The gentleman who came was polite. He took photos as well. Thank you so much”

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Posted 2 years ago

“Very helpful and polite knew where wanted car taking , delivered to garage promptly”

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Posted 2 years ago

“Quick and efficient. Driver stayed in touch he was pleasant and set my mind at ease Thankyou”

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Posted 2 years ago

“Broke down in a dangerous place . Customer service was great , did not have to wait long on the phone and they sent someone within the hour.”

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Posted 2 years ago

“Prompt, efficient, friendly service.”

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Posted 2 years ago

“No person to talk to when a break down is a stress full time all done via message. took 2 hours from 1st call to arrival of recovery vehicle 9-11pm on a very dark smart motorway. Was then billed £189 for recovery, which never happened (Iwas re-imbursed after phoning Onecall). Have decided to pay the extra and go to a dedicated breakdown company not a broker. The breakdown company Burke Brothers were however very helpful.”

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Posted 2 years ago

“Very quick and efficient service by both operatives.”

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Posted 2 years ago

“Easy to use breakdown via portal. Was able to track where they were, which helped , as I could see when he was near to me. The messaging to let me know someone was on their way was fantastic. Once with me he was very friendly, reassuring and efficient. Excellent service!”

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Posted 2 years ago

“Brilliant, friendly, efficient service.”

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Posted 2 years ago

“Good service not so sure about paying £50 to put sliders on to get the vehicle on the truck thought it would be covered by one call !!”

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Posted 2 years ago

“Great service today. Thanks.”

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Posted 2 years ago

“I was broken down partially blocking the road. I was alone at night. They came within 30min. Sadly car could not be started. But they towed it home. Thank god I did breakdown service this year. Only renewed this month too. Thankyou to the guys for their support.”

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Posted 2 years ago

“Took a little time before having to rush off to a police call that came in as he was on his way t to me to make sure my car was started before dashing off.”

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Posted 2 years ago

“Really quick response, guy was very friendly and helpful. The tracking app was really useful as I only broke down about 10 mins away from home so I went to my house and could track the guy and leave when he was 10 mins away.”

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Posted 2 years ago

“Very helpful, friendly and efficient from start to finish.”

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Posted 2 years ago

“Speedy recovery by helpful and friendly recovery driver and all organised online.”

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Posted 2 years ago

“My request for assistance was handled quickly and efficiently. The operator who took my call was both friendly and polite.”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 2,439 reviews