One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.60

4.6 Rating 1,988 Reviews

90 %

of reviewers recommend One Call Rescue

Company Reviews

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Metrics

4.6

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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0203 738 7300

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Breakdown Driver stayed with me until I was confident my car was Okay. Colin.”

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Posted 2 years ago

“Very happy with service. The recovery man was the best should be more like him . 5 star rating”

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Posted 2 years ago

“Fast and helpful staff”

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Posted 2 years ago

“Great service, helpful and prompt.”

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Posted 2 years ago

“Very clear and helpful assistance.”

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Posted 2 years ago

“Very good service and I am very impressed.”

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Posted 2 years ago

“I was very happy with the way the person was over the phone and how quickly the help arrived and also how quickly the it was told what the problem was. I was not Happy when I was told i had to pay £90 for them to take the car to the garage as I have gold cover with yous. But everything else was good”

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Posted 2 years ago

“Excellent communication, kept me up to date with arrival time. Full marks to Trevor who arrived and put my mind at ease finding the problem quickly ang getting me back on the road again. Trevor was friendly and pleasant, explaining the problem to me. Excellent service from my telephone call re: breakdown to engineer arriving. Well ✔️ 👍”

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Posted 2 years ago

“Online breakdown report was really good and easy to use . However the wait time was ridiculous . reported around 10:30am and was told 1:24pm estimate recovery and someone would be in touch . 2;10 I eventually got a call from a lovely chap who said I’ll be there in 45 mins and get you home . Arrived exactly on the time he said he would. Loaded me up and drove me all the way back to leicester . Our recovery guy was fantastic , just the waiting times was not. Total of 4.5 hour wait .”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Doing online support was quick and easy MKR breakdown were there within 30 mins and Michael was spectacular. Helping me with my battery issue and guiding me through Halfords website to order and replace a new one his help and friendly nature was a bonus as I was stressed out having a breakdown in my car”

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Posted 2 years ago

“still waiting for rescue”

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Posted 2 years ago

“Excellent Service !!! The gentleman who came was polite. He took photos as well. Thank you so much”

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Posted 2 years ago

“Very helpful and polite knew where wanted car taking , delivered to garage promptly”

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Posted 2 years ago

“Quick and efficient. Driver stayed in touch he was pleasant and set my mind at ease Thankyou”

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Posted 2 years ago

“Broke down in a dangerous place . Customer service was great , did not have to wait long on the phone and they sent someone within the hour.”

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Posted 2 years ago

“Prompt, efficient, friendly service.”

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Posted 2 years ago

“No person to talk to when a break down is a stress full time all done via message. took 2 hours from 1st call to arrival of recovery vehicle 9-11pm on a very dark smart motorway. Was then billed £189 for recovery, which never happened (Iwas re-imbursed after phoning Onecall). Have decided to pay the extra and go to a dedicated breakdown company not a broker. The breakdown company Burke Brothers were however very helpful.”

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Posted 2 years ago

“Very quick and efficient service by both operatives.”

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Posted 2 years ago

“Easy to use breakdown via portal. Was able to track where they were, which helped , as I could see when he was near to me. The messaging to let me know someone was on their way was fantastic. Once with me he was very friendly, reassuring and efficient. Excellent service!”

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Posted 2 years ago

One Call Rescue is rated 4.6 based on 1,988 reviews