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Onecom Reviews

3.8 Rating 398 Reviews
71 %
of reviewers recommend Onecom
3.8
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 5 years ago
Service has been excellent. Very helpful
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Posted 5 years ago
Excellent service! Amazing and professional and very efficient
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Posted 5 years ago
Colin was excellent, polite friendly new his job .
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Posted 5 years ago
Fantastic customer service, Karl was helpful, knowledgeable and importantly listened to the different options I was weighing up and helped me make the best decision for me and my pocket. I got a great deal and genuinely felt valued which was refreshing, customer service how it should be done.
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Posted 5 years ago
Colin was very helpful. Many thanks. Much appreciated.
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Posted 5 years ago
I found Colin to be very helpful and friendly. He dealt with my query quickly.
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Posted 5 years ago
Colin was very helpful, he obviously knows his job well. He rang me back exactly when he said he would. Excellent customer service, Thank you
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Posted 5 years ago
Excellent response time bearing in mind the Covid. Agent was very helpful and informative.
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Posted 5 years ago
Colin Hooper of Onecom solved my problem quickly, efficiently and most politely. This is after a hopeless attempt to deal with it with Vijey, of Vodafone, in an online chat. It was a relief to speak to a person, and a very good person at that.
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Posted 5 years ago
Brilliant customer service! Onecom is a much better customer service than Vodafone. Always professional, friendly, helpful and, most importantly, effective!
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Posted 5 years ago
Have a great new S20 5g phone. Sadly in WiFi areas such as home or when shops open. Other than that in towns parks and end anywhere you can think of its non responding brick. And when you get home it pings for half and with all the messages. Which this was explainedon purchase I was buyinga phone the works in just 2 places at present.
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Posted 5 years ago
Great service from Oliver ☺️
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Posted 5 years ago
Excellent customer service both times rbat i called
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Posted 5 years ago
Nothing is ever too much trouble always Happy & Helpful , its a pleasure doing Business with them :)
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Posted 5 years ago
Helpful and considerate
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Posted 5 years ago
Fantastic service, very helpful, thank you very much
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Posted 5 years ago
The gentleman I spoke to was very helpful and polite. He explained things to me so I had more of an idea how my data works. Thank you.
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Posted 5 years ago
Great help nice guy
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Posted 5 years ago
Prompt, efficient and friendly. Can't fault the service.
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Posted 5 years ago
Onecom is rated 3.8 based on 398 reviews