“Kealey at OneCom dealt with my problem in a professional and friendly manner, she had the answers and the solutions. She was able to solve the problem within the hour. Many thanks for very good customer experience and service.”
“Offered a good deal but then had difficulty getting connected, Molly was excellent in communicating and getting things sorted. Went the extra mile to keep me informed and followed up”
“Kiren did find a problem with my phone
I had phoned a few times before and had been told the fault had been rectified
He promptly sent me a new Sim Card which arrived yesterday I had never been told that Sim Cards have a limited life Unfortunately other problems have since occurred but that is nothing to do with him”
“I recently had to claim on pier insurance for a replacement phone. Olivia was lovely, helping me get in touch with the right people and sending documents to support the claim. If all you staff are this good, you are very lucky. Thanks again to Olivia.”