“Terrible company. Misled sales info. Only some people from certain networks can contact me???? Five times now called them, four times got completely different information. This has been going on for a week now. Going to sue them.”
“I have to agree with all of the other terrible reviews on this site. STAY AWAY FROM THESE CON ARTISTS! They pull you in with absolute bullsh*t over the phone, telling you how little you'll pay per month for your contract, only to send you something in writing that is completely different to what you were told verbally and making you pay money for things you were never told you would be paying for. STAY AWAY!!!!”
“They ruined our small business by using misselling practices, and use the lack of protection and call off periods to trap you in contracts, working with Vodafone to scam you with your mobile contracts.
Sickening business practices.”
“When I got pulled in by one com they told me that my monthly bill would be £36 a month and yet they instructed Vodafone to take £97 a month. What they are paying Vodafone is minimal. If everybody is paying around the same date as me, which is around the 1st of the month, I then get refunded 15 days after they have taken the £97 I get £58 refunded. So for 15 days that £58 is sat in their bank earning interest I know it’s only £58 but times that by 1000 people and that’s £58,000 these figures are only a example but could be more as I know people are paying more, is this what the scam is because it is impossible to change the direct debit date closer to the refund date. Have tried to change the date but they say only Vodafone can change the date but on speaking to Vodafone they tell me they can’t change the date it’s only One Com that can change the date which they will not do as they want as much time between the date we pay and the date we get refunded.”
“Avoid at all costs the way conduct their business is by deception you do not get what you THINK you are you are getting this along with VODAPHONE are quite simply another post office scandal at least as big….There is a Facebook Paige recently just started with over a thousand mis sold customers and it’s growing by the hour check it out”
“you can't leave a no star review!!! ripping me off !!! quick enough to take over charged bills from me, but now 2 months to pay it back..£114 last month £103 this month for a £40 contract!! got to wait till next month for refund !!! DISGUSTING AVOID AVOID AVOID!!!”
“Awful, awful company. AVOID AT ALL COSTS. I tried to get a phone line switched to my company name. No problem, they said "it is all done for you". Four weeks later they cut off my business phone line. They said they had forgotten to tell me that I needed a new router and had forgotten to send me one. They are a bunch of clowns that can have a very negative impact on you and your business. AVOID! AVOID! AVOID!”
“This company has mis-sold a 5 year broadband and telephone contract extension to my 81 year old father in law that we have only just discovered he verbally signed up to three years later (as we now have access to his accounts). This was as a 'contract review and renewal' call 2 years into a previous agreement. We have the recording of the call where he twice states he does not want to renew and clearly not fully understanding the service but is then talked around by the agent. The price he is paying for this service is over double what BT or any other provider charge. The agent has no interest in his needs and whether this is suitable for him - my father in law even questions whether he should sign up for 5 years given his age and health, at which point the agent states that if he dies they will not come after his family for the rest of contract - "We are not cold" he states!!! All they are interest in is signing up to another 5 year deal which itself is against Ofcom rules. AVOID THIS COMPANY.”
“A deliberately deceitful company. Reached the end of the discount period (18 out of 36 months) only to find I do not get another discount but extortionately high bill for the remainder. The alternative is a new contract for another 36 months approximately 4x the tariff of competitors (egO2). Truly awful”
“As with a lot of the other reviews here sold a contract over the phone expecting 3 years at quoted price after refunds,not once was any mention made of the fact that discount was only for 18 months and after that you are paying ridiculously over the odds for the rest of contract,will have to suffer it but I have nothing but contempt for this company.Avoid at all costs”
“Last failure , 10 weeks to get the phone system working… oneCom equipped all along…. Refused to come out until we threatened legal action! Now 6 days in! Internet down, files inaccurate…. A nightmare! Untold damage! Onecom… fobbing us off daily! Probably sue us too if we cancel! A total shower O S.”
“Over charging onecon, how do they get away with taking substantially more out of your account to then partially refund at the end of the month and the blagging sales con artists, BE VERY AWARE and triple check what your getting 😡😡😡”
“Was talked into a contract 18month ago and I'm not vat registered. On a 3 Yr deal . My monthly sim only contract was £80 plus vat . They sent me £65 monthy for 18 months. I don't want to renew so I'm now paying £110. Sim only for last 18 months. They are trying to sign me up for a cheaper deal but I'm very dubious about it and I really don't want to . But if I don't pay they will hit my credit file . So to my fkn discust I'll pay the crazy crazy sum only till contract finishes totally avoid . Be very careful if you sign up . Infact dont”
