Login
Start Free Trial Are you a business? Click Here

Onecom Reviews

3.7 Rating 414 Reviews
69 %
of reviewers recommend Onecom
3.7
Based on 414 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
Visit Website

Write Your review

Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Friendly and customer focused especially MOLLY
Helpful Report
Posted 6 years ago
Was able to help me imeediately and fave me the correct information
Helpful Report
Posted 6 years ago
A lovely lady called Molly helped me today. She was extremely patient with me as I am hard of hearing but this didn't bother her a bit. She was courteous and professional and spoke clearly. She fully understood the issue I was having and quickly worked to solve it for me. Very well done Molly and thanks.
Helpful Report
Posted 6 years ago
I had a very pleasant time talking to Kealey she did what I needed to solve my problem, and because of what she told me I can solve the problem if it happens again, she has a very nice helpful way of talking to you,
Helpful Report
Posted 6 years ago
Chatty, friendly, helpful, easy to understand
Helpful Report
Posted 6 years ago
Understood my request as provided a solution. Even called me back when the call dropped out. Top member of staff
Helpful Report
Posted 6 years ago
Onecom always gives me what I want good on price staff always friendly nothing ever to much trouble
Helpful Report
Posted 6 years ago
Although unable to help with a conclusive outcome the service was open, helpful/easy to use and the staff freindly
Helpful Report
Posted 6 years ago
Spoke to Keeley who was excellent both in explaining my queries and quickly sorting out my account, would definitely recommend.
Helpful Report
Posted 6 years ago
I spoke with Molly, a very pleasant and friendly advisor who helped solve my query immediately.
Helpful Report
Posted 6 years ago
Very helpful friendly and sorted problem
Helpful Report
Posted 6 years ago
They actually sort out any issues..and ring you back....unlike Vodafone.
Helpful Report
Posted 6 years ago
As I am quite a novice with digital gadgets I found that talking to Kealey was extremely useful.
Helpful Report
Posted 6 years ago
Very helpful young lady who called back every time on time and got the outcome I was looking for
Helpful Report
Posted 6 years ago
Very informative,patient and professional I wouldn’t hesitate to call colin again a credit to your company
Helpful Report
Posted 6 years ago
Do not deal with this company. To say they use sharp practice is an understatement. I have fallen foul several times with silver tongued sales people. They will always push you to a business contract to avoid the cooling off period and deliberately try and throw in 36 month contract without you realising. When my contract ends I will never ever ever go near this company again. Avoid
Helpful Report
Posted 6 years ago
During a very difficult time the advisor was very helpful and friendly
Helpful Report
Posted 6 years ago
Spent an hour on the phone yesterday to these people (they called me) I was busy in my shop and agreed to a contract with them which sounded ok (new phone), but assumed would be 14 day cooling off period. Only today I realise there’s no cooling off period because it’s a business tariff. So I’m stuck with a much more expensive tariff that I don’t need. Beware - complete conmen.
Helpful Report
Posted 6 years ago
They didn’t actually make me happy but their service was good and they were very courteous. They did manage to reduce my package costs so that was cool.
Helpful Report
Posted 6 years ago
Kealy was really professional and helpful. She promised to ring back and she did exactly that. Fantastic customer care
Helpful Report
Posted 6 years ago
Onecom is rated 3.7 based on 414 reviews