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Onecom Reviews

3.9 Rating 391 Reviews
73 %
of reviewers recommend Onecom
3.9
Based on 391 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Colin was extremely helpful and solved my query very quickly. Thank you!
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Posted 4 years ago
All Technical Advisors at OneCom have been fantastic with understanding the issue immediately and giving clear guidance. Kealey was especially helpful by emailing instructions for my reference, and I was so pleased to solve my problem. Tech support could not be better.
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Posted 4 years ago
Kealey was friendly & professional and sorted my query out and followed up with the promised text as she said she would!
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Posted 4 years ago
Kealey was very helpful and professional when helping me with my phone. She rang back when she said she would (a novelty these days) and persisted with me, a technophobe, until my issue was solved. Thank you Kealey.
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Posted 4 years ago
Colin was very helpful with my query and phoned me back and my query was resolved very quickly
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Posted 4 years ago
Kealey was very helpful and professional and solved my problem.
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Posted 4 years ago
Kealey understood my problem and solved the issue in a professional and efficient manner. First class contact.
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Posted 4 years ago
patient and knowledgeable , fixed my requirement
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Posted 4 years ago
Kealey has saved my day. I messed up trying to cancel and reinstate Spotify but she talked me through everything and was just wonderful. More companies should have people like Onecom
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Posted 4 years ago
Very friendly, helpful and efficient service from Colin today
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Posted 4 years ago
A problem solver! Interested, patient and articulate.
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Posted 4 years ago
Grate customer services very friendly and so helpful ,you should give them a call Dave
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Posted 4 years ago
No complaints really happy with her service
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Posted 4 years ago
Speaking with molly today was fantastic! I have been trying to resolve this matter for months and she sorted it out for me in about half an hour! She was the ultimate professional and a credit to one com! Nothing seemed to be too much trouble for her! I hope if I have to call again molly will be the person I talk to!
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Posted 4 years ago
Kealey was we’re friendly personal and extremely helpful in every way to resolve my problem Thank you Kealey
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Posted 4 years ago
Brilliant customer service from Molly Cooper - fast, efficient and lovely to deal with! 👍
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Posted 4 years ago
Very friendly and helpful and personable no problems resolving my problem Thank you
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Posted 4 years ago
Friendly and customer focused especially MOLLY
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Posted 4 years ago
Was able to help me imeediately and fave me the correct information
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Posted 4 years ago
A lovely lady called Molly helped me today. She was extremely patient with me as I am hard of hearing but this didn't bother her a bit. She was courteous and professional and spoke clearly. She fully understood the issue I was having and quickly worked to solve it for me. Very well done Molly and thanks.
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Posted 4 years ago
Onecom is rated 3.9 based on 391 reviews