Login
Start Free Trial Are you a business? Click Here

Onecom Reviews

3.9 Rating 390 Reviews
73 %
of reviewers recommend Onecom
3.9
Based on 390 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Visit Website

Write Your review

Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Very helpful!
Helpful Report
Posted 4 years ago
Very helpful !
Helpful Report
Posted 4 years ago
Excellent customer service! Super efficient and resolved my issue at lightening speed. Polite, attentive and listened. Just a shame I couldn't give 6*
Helpful Report
Posted 4 years ago
Very friendly and more importantly helpful service from Molly, easy to understand and sorted my problem out with no fuss.
Helpful Report
Posted 4 years ago
grt chatting it kwas so nice to speak to someone who was patient and understanding and helpful sent me a link to sort phone
Helpful Report
Posted 4 years ago
Colin is a very pleasant young man I’ve always had good service from one com and it was a pleasure to speak with him today Good service wish all companies were the same
Helpful Report
Posted 4 years ago
Very helpful and polite. Advisor name Molly.
Helpful Report
Posted 4 years ago
The Lady I was speaking to was very helpful. She quickly solved the problem.
Helpful Report
Posted 4 years ago
Hi, I would like to say a lovely gentleman called Max Sorted my query. He is a credit to the company. Regards Irene Bridgwood
Helpful Report
Posted 4 years ago
Kealey was very helpful
Helpful Report
Posted 4 years ago
Polite staff very helpful change my bank details and rearrange package and upgrade excellent service
Helpful Report
Posted 4 years ago
I phoned yesterday as I had a few issues with my phone. Kealey was a joy to speak to. She was very helpful, patient and understanding. She sent me an email confirming the issues she'd dealt with and gave me advice to help me with another issue. The best customer service I've had for a long time. Thank you Kealey.
Helpful Report
Posted 4 years ago
I cannot praise Kealey Farrow highly enough for her patience, diligence and persistence in finding a way through the many obstacles that (re)registering and finding how to access my account put in our way. This was customer service of the first order; could you perhaps clone her?
Helpful Report
Posted 4 years ago
Colin was an absolute star and couldnt be more helpful, its reason like.colin that make me stay with onecom and their amazing customer service. I have been with onecome for many years now and will be with onecom for many many many more 😊😁
Helpful Report
Posted 4 years ago
Spoke with kealey farrow today and she was very helpful when part of my delivery turned up , but not my !! She was very helpful solving this problem, and getting straight back to me to let me know what is happening. Excellent customer service from kealey, even tho my phone is turning up a day later than the rest of my stuff
Helpful Report
Posted 4 years ago
Greeted by a very friendly chap named Colin who dealt with my query speedily and efficiently thank you colin and thank you one com
Helpful Report
Posted 4 years ago
Kealey Farrow was really helpful, very polite and gave excellent custom care
Helpful Report
Posted 4 years ago
Excellent customer service, very friendly, polite and helpful
Helpful Report
Posted 4 years ago
Very friendly and polite customer service Very helpful, my problems were solved
Helpful Report
Posted 4 years ago
Very nice person and knew his job
Helpful Report
Posted 4 years ago
Onecom is rated 3.9 based on 390 reviews