“I would like to say a Thank you to Molly c for her help today with my phone issue .I have spoken to a couple of her team member recently regarding the phone issue and she is the only who has gone out of her way to help me fix the issue with my phone
Molly C very helpful and very customer focus”
“After having rung the customer helpline where it advises to use the chat function on the website I was put straight 5hrough to an agent by the name of Molly C. It is a nice touch to be put straight through to what I assume was a human being amd not a bot from the start.
Molly C was able to diagnose my issue straight away amd offer a solution. A follow up email has also been sent that just adds to the overall feeling that I am valued customer.”
“Worse experience I have ever had .just have been with them two weeks.last five days they couldn’t fix the broadband fault.lost business £3000 pound.who would recover my financial lost.”
“Molly was so lovely and helpful. Explained everything so clearly as I didn’t understand the WiFi boxes and answered all my questions about billing. She was brilliant”
“The young lady that was dealing with my problem was very nice and tried to help me but was unable to sort it out but not for the want of trying I’m giving four stars because of her but if it was the company I was rating I wouldn’t be giving any.”