“Excellent customer service!
Super efficient and resolved my issue at lightening speed.
Polite, attentive and listened. Just a shame I couldn't give 6*”
“Colin is a very pleasant young man I’ve always had good service from one com and it was a pleasure to speak with him today Good service wish all companies were the same”
“I phoned yesterday as I had a few issues with my phone. Kealey was a joy to speak to.
She was very helpful, patient and understanding. She sent me an email confirming the issues she'd dealt with and gave me advice to help me with another issue.
The best customer service I've had for a long time. Thank you Kealey.”
“I cannot praise Kealey Farrow highly enough for her patience, diligence and persistence in finding a way through the many obstacles that (re)registering and finding how to access my account put in our way. This was customer service of the first order; could you perhaps clone her?”
“Colin was an absolute star and couldnt be more helpful, its reason like.colin that make me stay with onecom and their amazing customer service. I have been with onecome for many years now and will be with onecom for many many many more 😊😁”
“Spoke with kealey farrow today and she was very helpful when part of my delivery turned up , but not my !! She was very helpful solving this problem, and getting straight back to me to let me know what is happening. Excellent customer service from kealey, even tho my phone is turning up a day later than the rest of my stuff”