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Onecom Reviews

3.8 Rating 398 Reviews
71 %
of reviewers recommend Onecom
3.8
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Speaking with molly today was fantastic! I have been trying to resolve this matter for months and she sorted it out for me in about half an hour! She was the ultimate professional and a credit to one com! Nothing seemed to be too much trouble for her! I hope if I have to call again molly will be the person I talk to!
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Posted 5 years ago
Kealey was we’re friendly personal and extremely helpful in every way to resolve my problem Thank you Kealey
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Posted 5 years ago
Brilliant customer service from Molly Cooper - fast, efficient and lovely to deal with! 👍
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Posted 5 years ago
Very friendly and helpful and personable no problems resolving my problem Thank you
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Posted 5 years ago
Friendly and customer focused especially MOLLY
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Posted 5 years ago
Was able to help me imeediately and fave me the correct information
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Posted 5 years ago
A lovely lady called Molly helped me today. She was extremely patient with me as I am hard of hearing but this didn't bother her a bit. She was courteous and professional and spoke clearly. She fully understood the issue I was having and quickly worked to solve it for me. Very well done Molly and thanks.
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Posted 5 years ago
I had a very pleasant time talking to Kealey she did what I needed to solve my problem, and because of what she told me I can solve the problem if it happens again, she has a very nice helpful way of talking to you,
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Posted 5 years ago
Chatty, friendly, helpful, easy to understand
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Posted 5 years ago
Understood my request as provided a solution. Even called me back when the call dropped out. Top member of staff
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Posted 5 years ago
Onecom always gives me what I want good on price staff always friendly nothing ever to much trouble
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Posted 5 years ago
Although unable to help with a conclusive outcome the service was open, helpful/easy to use and the staff freindly
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Posted 5 years ago
Spoke to Keeley who was excellent both in explaining my queries and quickly sorting out my account, would definitely recommend.
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Posted 5 years ago
I spoke with Molly, a very pleasant and friendly advisor who helped solve my query immediately.
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Posted 5 years ago
Very helpful friendly and sorted problem
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Posted 5 years ago
They actually sort out any issues..and ring you back....unlike Vodafone.
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Posted 5 years ago
As I am quite a novice with digital gadgets I found that talking to Kealey was extremely useful.
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Posted 5 years ago
Very helpful young lady who called back every time on time and got the outcome I was looking for
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Posted 5 years ago
Very informative,patient and professional I wouldn’t hesitate to call colin again a credit to your company
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Posted 5 years ago
Do not deal with this company. To say they use sharp practice is an understatement. I have fallen foul several times with silver tongued sales people. They will always push you to a business contract to avoid the cooling off period and deliberately try and throw in 36 month contract without you realising. When my contract ends I will never ever ever go near this company again. Avoid
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Posted 5 years ago
Onecom is rated 3.8 based on 398 reviews