“It was lovely talking to Molly just now , sorting out my account , and sorting out my worries about getting the statements sent through to me for our accountant, phew.
Looking forward to talking to her sgain on Monday to finalise it all.
Thank yoh Molly , you were brilliant .”
“Kealey was extremely helpful and pleasant! She followed through on her promise to get back to me and took time to communicate clearly and without jargon. I felt confident that the problem would be resolved.”
“Customer Service
Spoke with Kealey today. She was very pleasant and helpful and called me back as she said she would . She has solved my problem and offered further assistance if necessary. It was nice to talk to a human being who was patient and understanding and tailored her response to my questions. She was also proactive and able to communicate clearly .”
“Excellent customer service. Onecom is one of the best suppliers I have a pleasure to work with.
Corrine always answers our questions quickly and accurately with all details needed, even if she gets several requests from us in one day.
I would not hesitate to recommend Onecom as a supplier to other companies.”
“My initial setup was somewhat traumatic due to a non existent signal at home. First of all registering the sim cards then sorting out the Sure Signal afterwards to enable Text messaging. I was back and forth over 2 days but it all appears to be setup and working and the technical support was excellent, fast and responsive.”
“We had a most informative and helpful chat with Kayley who has been kind enough to arrange a call for us tomorrow with the department necessary.
A very polite,caring and professional young lady.
She is a great asset to your team.
Regards
Carol Woodcock”
