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Onecom Reviews

3.9 Rating 391 Reviews
73 %
of reviewers recommend Onecom
3.9
Based on 391 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Onecom 1 star review on 25th January 2023
Paige Britton
Anonymous
Anonymous  // 01/01/2019
Always fast to respond and very helpful
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Posted 5 years ago
Always respond very quickly, and always helpful
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Posted 5 years ago
Always excellent customer service from Claire at Onecom. Prompt replies, great solutions and a friendly manner
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Posted 5 years ago
Excellent support from our account manager, Karl Hallin today. Very quick to respond to our request and he gave us the immediate help and support we needed. Thank you!
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Posted 5 years ago
I really enjoy dealing with Claire. She is always so positive, professional and agile when it comes resolving problems or addressing challenges.
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Posted 5 years ago
Response is quick and effective
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Posted 5 years ago
Excellent customer service
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Posted 5 years ago
Very professional customer services team. I deal with Sophie Paterson who makes my life easier by assisting me with any problems I might have with our Vodafone contract. All requests are dealt with immediately and efficiently. I have no hesitation in recommending Onecom as a mobile service provider. Competitive and fair prices with good knowledge of the market.
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Posted 5 years ago
Karl was extremely efficient in responding to our query and has made the transition for our user very fluid and painless.
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Posted 5 years ago
The support team that supports us for every question / request / problem is phenomenal. Fast, reliable, expert to name a few. First class customer service at all times.
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Posted 5 years ago
Speedy friendly customer service asked for a new user to be set up was done in minutes!
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Posted 5 years ago
Claire is very fast to response whether via email or phone.
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Posted 5 years ago
Claire is very helpful and quick to respond via both email and phone.
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Posted 5 years ago
Hannah is great and provides first class customer service at all times.
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Posted 5 years ago
One Com are very helpful regarding mobile phones, SIM cards and phone numbers. Great support
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Posted 5 years ago
Eloise and the rest of the team are always very helpful and quick to respond to any issues. They are friendly and knowledgeable and great at following up with you to ensure all is resolved. Would recommend their service.
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Posted 5 years ago
Grace always responds quickly to all our queries here at Deluxe, she always goes the extra mile for ensuring Onecom provide a first class service to us.
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Posted 6 years ago
Very helpful and always go that extra mile. I can't praise Eloise enough as she always explains everything in detail and always gets things done straight away. Thank you
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Posted 6 years ago
Always helpful and quick to respond to queries!
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Posted 6 years ago
Louise is always extremely helpful, responds quickly to enquiries and goes the extra mile to resolve any queries or issues.
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Posted 6 years ago
Onecom is rated 3.9 based on 391 reviews