Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,393 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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Posted 1 month ago

“The was such a smooth process, everyone was so helpful, and answers any questions I had. I had a great experience with opendoor!”

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Posted 2 months ago

“Since I bought the house I have not done anything more than invest money in remodeling the bathroom, the central air in the house burned out and I had to replace it completely. The pipes were not fixed, there was a leak, I had to hire a person to fix it.There was dirt under the rugs and they were not laid correctly. Beneath them was an old vinyl tile and a black floor. There are still humidity problems, although not so much because of the repairs that I have made little by little with my money.Some new windows. and other old ones, it is observed that they can easily be opened. The wood was touched up with paint so that it would not be seen that the wood was eaten by termites.The kitchen drawers made of pieces of wood and with moisture in the pipe. In other words. The person who bought the house to repair it and resell it. Just Re touch up the imperfections.”

Helpful Report

Posted 2 months ago

Thanks for the feedback. We appreciate you for taking the time to reach out and detail your experience. In an effort to learn more about how we can improve our process, would you mind emailing us at resolution@opendoor.com with the property address you transacted on, so we can collect some additional insight on this experience? Of course, there is no obligation for you to do so, and we thank you either way for reaching out.

Posted 2 months ago

“Agreements were clearly explained; Company was very communicative via phone calls, texts, and email; Questions were answered quickly; Good experience overall with friendly staff. Was able to get what we wanted out of the sale without putting further funds into it.”

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Posted 2 months ago

“Open door was easy to deal with and fast. It took a week to schedule a consultation and another few days to get someone out. But it took only 1 day for an offer and we closed 2 weeks after that. The price minus fees I got was what I expected. I might have made more the traditional way but it would have taken months for me to fit in the repairs and showings. I loved the flexibility in staying after closing so I didn’t have to move twice. I would 100% do this again”

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Posted 2 months ago

“Bought a house from open door and they basically flipped the house but didn’t fix any internal issues. Had to fight to even get credits for the work that needed to get done which totaled over $12,000. Claimed to have put in a “brand new” HVAC system…. Paid over $1000 to repair it less than a week after closing. Do yourself a favor and do not buy from open door.”

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Posted 2 months ago

Thank you for taking the time to provide feedback about your experience with us. We are always trying to find ways to improve the way that we show up for our customers. Can you please email us at resolution@opendoor.com and provide us with the property you attempted to work with us on as well as a copy of this review and any additional insights you might have so we can dig into this further? No requirement to do so and thank you again for your time and feedback. Respectfully, Opendoor

Posted 2 months ago

“Easy straight forward process just be ready to get $50,000 to $60,000 less that what you would going through a conventional realtor. I chose to go with a realtor and made out a lot better and the house sold on the first day it was on the market.”

Helpful Report

Posted 2 months ago

We're glad to hear our process was easy and straight forward for you, and that you found the best fit for your current selling priorities. Thank you for taking the time to share your experience and hope we have an opportunity to deliver for you in the future. Feedback like this will certainly help us improve on the world-class experience we are set on delivering.

Posted 2 months ago

“My fiance and I are buying a house, and we've been on the grind trying to get it in before winter ends and everyone starts looking. Our realtor is out of town, so we decided to do some open houses and were excited to have the self-tour option with Opendoor. On a Sunday, we went to three properties that were listed as self-tour. The first one opened with no problem. The second wouldn't open for us, so I called the helpline. After being on hold for some time, the rep told us that we needed to have an agent present to tour the property. Okay? It was listed as self-tour, and the QR code to get in was right there, but we'll just move on. The third property also wouldn't open for us, so I called the helpline again. This is where things really start to go bad. The rep had me try to download the app while he verified our identification. While I was sitting there waiting for the app to download, my fiance also trying to open the house with the QR code, after a few minutes the rep told me that he couldn't verify our identification, and that we'd need to look at any properties with a licensed agent. He wouldn't elaborate further than that, so we just had to leave. The next day I called the helpline again because I really wanted to be able to tour places. Again, our realtor is out of town, and I have an itch to tour places so we can be proactive until he comes back. I talked to a rep, explained the situation, and said that we really wanted to be able to tour places. He took down my information and told me he was going to "escalate" the situation. After only a few minutes on hold, he came back and said that "after reviewing my information" they were not able to grant me access to any properties, and that I would need a licensed agent to view properties. I asked for clarification, asking why specifically I had been denied so maybe I could fix it, and verbatim he told me "I can't disclose that to you." So not only am I personally barred from entering any property, but I can't get an explanation as to why so I can work with them to fix it. I offered multiple forms of ID including driver's license and passport, but he just kept repeating that I would need to have a licensed agent with me and that he couldn't tell me why I was being denied. On top of that, I've since unsubscribed from their "self-tour this property!" emails (since I can't use their services, and frankly wouldn't want to anymore), but they keep sending them to me. However, when I look up the property separately, multiple times it's not even actively on the market and hasn't been for a while. Overall, a very serious 1/5 star. Watch out, if Opendoor decides it doesn't like you, you'll never be able to use it again! But you won't know what you did wrong, and you'll have absolutely no recourse.”

Helpful Report

Posted 2 months ago

We always strive to provide a stress-free, positive experience with Opendoor. Feedback like this will certainly help us improve on the world-class experience we are set on delivering, and we appreciate you for taking the time to share it. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address you were attempting to tour and a copy of your original review.

Posted 2 months ago

“My experience with OpenDoor was a breeze. I wanted a quick turn about and that's exactly what I got. Matt worked with me on every question I had and he was always available when needed. We were given a fair price and closing was good. Thanks to Open Door for everything!”

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Posted 2 months ago

“traditionally associated with the Malacca tree (Opendoor CUSTOME'R SERVICE +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Opendoor PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢), also known as the Indian gooseberry tree, and is believed to derive from the local Malay word 'Melaka'. According to historical traditions, Parameswara, a Sumatran prince and the founder of the Malacca Sultanate, selected the site”

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Posted 2 months ago

“My experience with Open Door was outstanding. They made the process of selling my house simple & unproblematic. They walked me thru the process & everything they told me came to fruition. I am forever grateful for their professionalism & honesty. Would absolutely recommend them to Family, friends & even strangers.”

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Posted 2 months ago

“We have dogs and both work more than full time. The idea of showing our house with a realtor just would not work. We also, did not want to make a lot of updates to sale. Open door was fair all the way through the process. They worked with us and our builder to close our sale and moved the funds seamlessly. I highly recommend their easy process!”

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Posted 3 months ago

“Arranged the appointment for a property inspection after the phone call and they never turned up and went silent. Don't even ask for an offer. They are useless.”

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Posted 3 months ago

“Extremely easy process; straight-forward and transparent, Andy Price was an excellent point-of-contact: personable, professional and available for questions with answers promptly provided! A great experience.”

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Posted 3 months ago

“Best and easiest real estate deal I have ever experienced. Open Door was a pleasure to work with. They gave us a better offer than the local homebuyers. Everything was done easily on-line. Even the notary came to our house. I highly recommend Open Door.”

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Posted 3 months ago

“Initially, the process was started by them giving a $291k - $330k estimate for the house, which was in line with what my realtor suggested to start the house at. After taking a lot of my time to go through their process, and the "opendoor expert" coming to view the home. (He literally just walked through the house and took a few pictures, took about 5 minutes), the final offer was $271k, which is equivalent to what I paid several years ago despite making improvements, but with a claimed $47k (nearly 20% of the sale!) worth of needed repairs. Upon questioning, they don't say what is supposed to need the repairs. I hired a professional inspector to come through the week before to get an idea, and they said to expect about three to five thousand dollars in repairs before putting it on the market, which is nowhere near Opendoor's claim of $47k worth of repairs. It appears that they prey on those that need the convenience of a quick sell, or a flexible closing date, as opposed to giving a fair and decent price.”

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Posted 3 months ago

Feedback like this is truly impactful and really allows us to continue to work on getting better at delivering a world-class home selling experience. We appreciate you for taking the time to share and hope that down the line, if given the opportunity, we can deliver upon the expectations that brought you to us in the first place. If there is anything else that you would like to highlight about your experience that was not otherwise mentioned in your review you are welcome to email us at resolution@opendoor.com. Please provide the property address and a copy of your original review. Of course, there is no obligation for you to do so, and we thank you either way for reaching out.

Posted 3 months ago

“From the moment I started the process online to the moment I closed, the Opendoor team made the transaction easy and painless. Our house was closed in weeks and we had our funds the day after the move out was verified. I cannot say enough good things about how smoothly the process went and how well I was communicated to the entire time. Thank you Opendoor team!”

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Posted 3 months ago

“I am so happy I worked with Opendoor because the process was quick and easy. Price offered was more than fair. I didnt have to have strange people going through my house all hours of the day. The competent people at Opendoor made sure that the process kept moving forward. I ultimately closed sooner than anticipated. Thank you Opendoor”

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Posted 3 months ago

“Quick and easy even for 80 year olds. On line progress saved time and energy.”

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Posted 3 months ago

“Everyone please recommend OPENDOOR , they are FANTASTIC. From the beginning to the end every associate was very professional and knowledgeable concerning my whole transaction. Thank you guys so much for answering all my questions and really caring about my concerns. GREAT JOB AND JOB WELL DONE!”

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Posted 3 months ago

Opendoor is rated 4.4 based on 3,393 reviews