Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Open Door exceeded my expectations. Delivered on every promise and made the process easy and stress-free.”

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(Tampa) - Posted 5 years ago

We love hearing stories like these! Thanks for taking the time to share, Kelly.

Posted 5 years ago

“Shad wouldn't take the time to give us an offer. Canceled our scheduled meeting, did not answer when we called, and told us we were high risk.”

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Posted 5 years ago

Jennifer, Sorry to hear this, and thanks for taking the time to share your feedback with us. Please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

“Easy and stress free”

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(Raleigh) - Posted 5 years ago

Dianna, We appreciate your kind feedback!

Posted 5 years ago

“Very disappointed , the e mails received from open door looked positive then they told us they could not find comparable comps for our home in the area . I called and spoke with them that we are in a high value area and is one of the fastest turning markets I don't see how they cant find sales . so I asked them how they arrived at this and was told they use MLS. so I asked if they are using real estate agents with MLS. and was told no they have people that use MLS through a brokers account but they are not realtors, so I asked how they know how to use it and can they really understand real estate comps. I received no answer to this question . I told them that we have many major builders here in our area , so how we can we not have comps. the homes sales in our area are going so fast that due to the rapid growth in our area some people are having trouble as many homes sellers receive multiple offers. at this point they offered to help me find a realtor . very disappointed in the responses it seems like they are trying to make decisions without correct and accurate information.”

Helpful Report

Posted 5 years ago

We are sorry your experience was less than stellar. We want to give the best possible experience to everyone and are sorry we fell short here. Please reach out to community@opendoor.com with more information about your experience and include the property address so we can quickly investigate.

Posted 5 years ago

I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“Very professional and seamless process from start to finish. I received acfair offer for my home and was closed within 2 weeks. The Opendoor staff, Mallory and Dan were pros and I felt they had my best interests at heart. Very positive experience”

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(Phoenix) - Posted 5 years ago

That's wonderful feedback to hear, Robert! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“Excellent service and people to deal with. very easy way to sell your house. If you want to make it less stressful to sell a house this is the way to go”

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(Charlotte) - Posted 5 years ago

We're delighted to hear you've had a good experience with Opendoor Joseph. We appreciate you spreading the word about Opendoor! :)

Posted 5 years ago

“I wasn’t sure how smooth the process would go with Opendoor at first, but from the beginning to the end the experience was great! Everyone we spoke with or interacted with was professional and friendly. I will be recommending Opendoor to friends and family. They exceeded our expectations.”

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(Riverside) - Posted 5 years ago

So glad to hear this Michelle. Thanks for letting us know! We're so happy you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“Very transparent and fair process. The staff were highly available to answer questions. There is no better way to sell a house, especially if you’re on a timeline to relocate.”

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(Atlanta) - Posted 5 years ago

That's great to hear, Henry. It always makes us happy to hear the experience was a good one!

Posted 5 years ago

“Very professional and strait forward with what I could expect from Opendoor”

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(San_antonio) - Posted 5 years ago

Glad to hear you had a positive experience with us Russell. We appreciate your feedback!

Posted 5 years ago

“They handled they buying and selling of my homes made it easy”

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Posted 5 years ago

“Opendoor told me they could not find my house that I entered the wrong address when I told them it is correct they came back with oh we can't get you an offer bc we don't have enough comps.”

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Posted 5 years ago

“I was extremely pleased by the Opendoor team. The only glitch was an appointment mix up which was of no consequence. The offer was good and the closing was on time. The process was exactly as promised in every respect. I was a licensed realtor for 17 years and would still recommend any seller to at least get a quote from Opendoor. You owe it to yourself. George L. in Happy Valley, Oregon and it is very Happy!”

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(Portland) - Posted 5 years ago

We're delighted to hear you've had a good experience with Opendoor George. We appreciate you spreading the word about Opendoor!

Posted 5 years ago

“We bought a home from Opendoor, the process was seamless at first then the time came for repairs. It took forever to get an answer on what they were and weren’t going to fix. One of the HVAC units was not working and recommended to replace by a professional, Opendoor decided to repair the unit, they had said that all repairs were done. We walked the property for the last time and none of the repairs had been done even after a document saying they had was presented. They were called and swore these things were fixed but during the second walk through the day of closing the repairs were done very unprofessionally. We ask for a escrow on HVAC unit to which they finally agreed. 1 month later we are still waiting on the payment.”

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Posted 5 years ago

We truly apologize for what sounds like a frustrating experience. We've been able to confirm that our team was able to connect with your agent to provide a resolution. Please do not hesitate to email community@opendoor.com with any additional feedback.

Posted 5 years ago

“I chose to use opendoor because I needed to sale my home fast. I was moving out of state. I can’t believe how easy of a process this was. I would highly recommend opendoor to anyone who needs to sale fast. Your able to choose your own closing date and move it around if you need to. The title company I had was very informative and they kept in contact well. The opendoor team also helped me along the way and answer any questions I had right away. The only thing I’d recommend from opendoor is probably more “real person” contact. But don’t let that statement discourage you. Just because I couldn’t get a live person to speak to at all times didn’t mean I couldn’t leave a message for someone. And when I did leave a message they were very fast at responding and answered all my questions. I really enjoyed working with opendoor and the title company both made the process stress free!”

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(Las_vegas) - Posted 5 years ago

Amanda, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Visited opendoor.com and filled out information. Two visits total to the house: 1)inspection/estimate. 2)Final walk thru. The trip to the local lawyer's office for settlement. Easy peasy. (Left out more stuff that had to be filled out on the internet - I do that all the time). It was a better final deal than my Real Estate Agent told me I would get. The thought of buying AND selling (showing and all that) at the same time made me ill.”

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(Atlanta) - Posted 5 years ago

We're delighted to hear you've had a good experience with Opendoor Floyd. We appreciate you spreading the word about Opendoor!

Posted 5 years ago

“Very disappointed. I was hoping to work with you after seeing all the positive reviews. But you said you don’t buy houses built before 1960. I don’t think you should make a judgment like that just from a few questions without seeing the property. Very disappointing.”

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Posted 5 years ago

We’re sorry to hear that you’ve had a less than satisfactory experience with us, We'd like to learn more. Please email community@opendoor.com with more information about your experience and the property address. Thank you!

Posted 5 years ago

“The experience with your company was the efficiency everything was dealt with. The people that we dealt with were so competent and extremely helpful and courteous. We would never hesitate to recommend Opendoor to anyone. We were so lucky to have found you. Thank You”

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(Tampa) - Posted 6 years ago

We're delighted to hear you've had a good experience with Opendoor Gill. We appreciate you spreading the word about Opendoor! :)

Posted 5 years ago

“The property was not in good shape upon us finalizing the closing. Fence was knocked down, inspection remediation not completed, and HOA citations not fixed. Buyer beware!!!”

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Posted 6 years ago

We're sorry to hear this, James. We work towards making the Opendoor experience a good one, and whenever this is not the case, we want to make it right. Please reach out at community@opendoor.com so we can help you with this matter? Thanks!

Posted 5 years ago

“I've tried multiple times to get a quote from Open Door. There is a house literally one street over from mine that they purchased, said they "couldn't figure out" why my house isn't even providing an offer. I've spoken to two different people at the company extensively with a "we will follow up with you" promised by both... here we are a month later and not a peep from either one of them. *HORRIBLE* customer service.”

Helpful Report

Posted 6 years ago

Hi Bonnie, We always want our customers to have a great experience with Opendoor, and we’re sorry if this hasn’t been the case for you. We'd like to learn more - please email us at community@opendoor.com. Your feedback matters to us!

Posted 5 years ago

“My experience started out positive with Opendoor, then over time, I realized what kind of company they truly are! I asked Opendoor to make an offer on a house that I would be owning in a matter of days. I felt the offer was fair and said I would accept it, but I wasn't the legal owner at the time so I didn't sign the paperwork. They asked for me to renew the offer when I was the owner and I did just 12 days later, their offer price went way down (but they couldn't provide any data showing why their offer went down -(huh?)), and then they BACKHANDEDLY raised, their "service charge" fees - (WHAT>???) I asked why these fees went up and they blamed it on the expenses they pay for keeping up all of their other properties! WHY AM I BEING CHARGED FOR THEIR OTHER PROPERTIES? That isn't an expense for them buying MY property! Ironically, the CSR gave the example of running ACs in the summer, and right now, we are going into fall, so these costs should actually be going DOWN, not up, so my fees should be LESS not MORE! IF their operating costs changed, it should be reflected in their purchase offer, not trying to sneak MORE MONEY out of you by hiding it in their service fees where its very difficult for someone to detect (they won't let you access the details of expired offers so take screenshots of everything!!!). This IS NOT being upfront and honest in the way they conduct business. IT is very SHADDY and UNDERHANDED ways of trying to screw people out of money! I wonder how many other people they have swindled out of more money, even if they kept the offer price the same on a renewed offer, they could have raised the service fees without people remembering or proving it and got 1000s more in the transaction! Out of principle, I will probably sell my house with an agent (and make more money with statistically too!) and its based off of their underhanded techniques to screw me over! My Lesson learned - When these clowns get through with you, you will have lost a lot of $$$ in the house!”

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Posted 6 years ago

Hi Phil, Sorry to hear this, and thanks for taking the time to share your feedback with us. Please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,420 reviews