Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“My experience with Opendoor was positive from start to finish; by far, the easiest real estate transaction I have ever had (approximately 10). Their concept is so effective at reducing the stress and uncertainty, I expect that it will substantially disrupt the real estate market in the near future. The only 'defect' that was visible in the process is the accuracy of the offer price. This is understandable since they rely solely on past real estate sales (comps) to make their determination of 'fair market value' on which their offer is based. In my case, the offer was only slightly below what I would have established as a listing price, and probably in the range I would have accepted from a traditional buyer. All of the 'regular' steps are included such as; acceptance of offer, their inspection for defects on the property, final walk-through, escrow. What's missing is the uncertainty and inconvenience. No offering/countering, no contingencies, no failed transactions due to buyer loan rejection, low appraisal, inspection anxiety, shifting milestones which might affect your next real estate purchase. In my case we closed about 22 days after accepting their offer. It could have been a few days less but I needed to travel to be present during the inspection (your presence is optional). After the inspection I was notified that they found a few defects but they would pick up the cost of those minor repairs during their normal process of getting the property ready for sale. We finished packing and moving out a week earlier than we planned so we requested an earlier closing date. No problem - you can adjust that date to suit your plans. I communicated with about 4 different people at Opendoor over the course of this transaction; all were very responsive to any questions we had; even on the weekend. Their attitude reflected their objective to make it easy to sell your house to them. The only part of the process that had even a hint of inconvenience was the escrow/closing process. It must be done at the escrow office or via a remote notary service. The last several real estate transactions that I completed were accomplished on-line using a secure web product like Docusign. We use the 'remote notary' service which included a $90 service fee. I believe the escrow service is an outsourced service rather than part of Opendoor since the service profile was 'different'.”

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(Phoenix) - Posted 6 years ago

That's wonderful feedback to hear, Howard! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“Moving is a very stressful situation and selling your house is one of the largest. From the start of fiing out the first questionare to signing our closing papers it was seamless. Everything is explained up front. If something comes up that might change things the staff is pleasant, responsive and professional. I highly recommend Open Door to anyone in search of assistance with selling their home.”

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(Raleigh) - Posted 6 years ago

Michael great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Overall my experience with OpenDoor was great. Jeff Y. was very helpful throughout the offer/home assessment process and even called me after 5pm on a Friday to let me know that repair costs were $0. Hankin and Pack were incredibly helpful throughout the process and responded to the countless emails I sent leading up to closure. They were professional and very respectful of my time. Overall, I recommend OpenDoor to anyone who is looking to sell their home and who understands the worth of their home. Sometimes it may be less than what you think and I understand the frustration some have felt with offers but if you take time to look at the comps on your own you may find that opendoor’s offer is in line with market value. My offer was maybe $2k short of what I had hoped for but in the end the convenience of the process (no showings, cleaning, staging) etc meant everything and I highly recommend the team in Charlotte.”

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Posted 6 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Grabriela.

Posted 5 years ago

“The opendoor team was amazing! Everyone was helpful and professional!”

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(Las_vegas) - Posted 6 years ago

That’s fantastic to hear Juana, thanks for sharing your experience with us. 💙

Posted 5 years ago

“I couldn’t have handled the stress of selling my home and coordinating the purchase and close date if I had to do it the old-fashioned way. Opendoor made my hard work pay off by taking the stress out of selling our first home and buying our new one with the smoothest process and on the exact close date I needed. I will be a lifetime customer.”

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Posted 6 years ago

Sarah, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“It was a seamless process. Someone was always available to help. If I sell my home again; I will definitely use Opendoor again.”

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Posted 6 years ago

That's awesome! Happy to hear that. Thanks for sharing your feedback with us!

Posted 5 years ago

“We recently sold our home to Opendoor, and it was a flawless process. From start to finish everyone we dealt with was friendly and courteous. The offer for our house was above what we expected and in line with what homes similar to ours were selling for in our neighborhood. No open houses, strangers coming and looking at your home. It worked perfect for us. Thank you Opendoor.”

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Posted 6 years ago

We love hearing stories like these! Thanks for taking the time to share, Mike and Patti.

Posted 5 years ago

“Buyer Beware. My wife and I recently purchased a home from open door in Queen Creek Arizona. Let’s just say the service has been anything but favorable. We had the home inspected and forward the punch list to open door. Remember earlier I stated we moved into Queen Creek Arizona. Our inspector discovered that the air conditioning system in the home was malfunctioning. We contacted open door to have them repair it, initially they refused. Open door Was provided with additional items that they agreed to repair prior to closing to which they knowingly and willingly failed to do so. Specifically the bathtub in the master bedroom needed the mixer valve replaced because cold and hot water was not mixing through the faucet. They agreed to fix it but failed to do so nor could they provide a receipt proving that they acted on their word and contract. We had a refrigerator delivered that had water and ice dispenser in the door. When it was hooked up there was no water coming from the waterline. We looked under the kitchen sink and discovered that a plumber had been under there and buried the waterline when he was attempting to repair a backed up sink. Upon moving into the home, we discovered the dishwasher, sink and garbage disposal backed up into the sink after running for approximately 2 1/2 minutes. Open door failed to report that there was clearly a plumbing issue in the home and hid the fact that they attempted to repair it and failed. When a company Refuses to knowingly and willingly fix and air conditioning system in the middle of the desert, you know they are unscrupulous. Emails and phone calls have gone on unanswered. There will be absolutely no more attempts to ask them to do the right thing. Next stop legal action and various complaints filed with local and state agencies .”

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Posted 6 years ago

Hi Rob, Please send an email to community@opendoor.com with the property address. We will have our team take a look. We apologize for what sounds like a very frustrating situation.

Posted 6 years ago

“Easy, professional and fast. Really got a fair price for my house.”

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(Jacksonville) - Posted 6 years ago

Terry, We appreciate your kind feedback!

Posted 5 years ago

“A great company to work with and there team members were very helpful in making the whole selling process as easy as it could be. I would recommend open door to anyone want to sell their home .”

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(Atlanta) - Posted 6 years ago

Joseph, Happy to hear that and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“A great experience. I would do it again.”

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(Tucson) - Posted 6 years ago

Wonderful to hear that it worked for you! Thanks for sharing your experience Edward.

Posted 5 years ago

“Do not use this company because they are only interested in money & getting your home. They came to do an inspection, a crew came they were all over my house. Im rhe type of person that likes to see what their doing but, I couldn't because there was 1 checking hvac, 1 checking rhe attic, 1 checking appliances & inside/outside our home. They basically sabotaged our home by removing screws, gutter elbows removed & weren't put back properly, our shutters looked as if they were damaged & coming off our home, which they weren't, they made up a repair bill of over $7,200 eventhough we left paint/ tile/flooring. We were suppose to receive a $500 credit which we did not! I believe they used the flooring because I actually went back & saw the inside. Please do not use these people, we got ripped off, not just by them but another well known realtor, Mark Spain! He received almost 10k & fir what fir listing iur hime on the market which we have no proof!!! Everyone received more money than we did! Beware of companies like this... sell your home by yourself so that you will receive top dollar! We only got a little over 4k, no equity, no nothing! We needed to sell fast & we were really under duress, so everyone took advantage of our situation!”

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Posted 6 years ago

Hi Elaine, We apologize for what sounds like a frustrating experience. Please email community@opendoor.com with the property address if you are still waiting on your credit. We can assure you that this is not standard practice and we will be sharing your feedback with our internal teams.

Posted 6 years ago

“When my husband and I decided to sell our house, we knew Opendoor was the only way to go. No open houses, staging, or waiting months for the right offer. We have 6 kids living at home ages 13-21, as well as our very energetic dogs! We knew that keeping our 5 bedrooms, 3.5 bath, 3100 square foot home perfectly show- ready for realtors and prospective buyers wasn’t realistic. We wanted to sell quickly to pay off our debt and start fresh. Opendoor met our needs in the most professional, yet simple way possible. We closed in 3 weeks and every point of contact was kind, patient, knowledgeable and an absolute pleasure to work with. We will highly recommend Opendoor to anyone!”

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(Sacramento) - Posted 6 years ago

Jennifer, Happy to hear that - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“I was a bit skeptical about selling through a faceless electronic process, but was happily surprised by the professional process and speed of communications. Questions were quickly answered and the people involved were always willing to help. This was the best real estate experience of many I’ve had.”

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Posted 6 years ago

Great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“The process was fast and extremely accommodating. All the paperwork on Opendoors end went smooth. Everyone at the opendoor team was friendly and helpful with all questions answered in a timely manner. The process could not have been made any easier, with a fair offer on top of that.”

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Posted 6 years ago

We love hearing stories like these! Thanks for taking the time to share, Jennifer.

Posted 5 years ago

“From offer to closing, Open Door representatives were available, professional and personable. Especially helpful was the practice of working with home builders to provide some scheduling flexibility and insure a smooth transition once new construction was complete. Escrow and Title transfers also completed in a timely, smooth process. On-line negotiations and document signing somewhat daunting at first, but overall provides for a streamlined, efficient process.”

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Posted 6 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Gene and William.

Posted 5 years ago

“For us, the best reason for choosing Opendoor for the sale of our house was being able to specify and plan around an exact closing date and a delayed move out date. The offer amount was just ok which brings up my recommendation for improvement. Had there been an opportunity to discuss the offer and present evidence for why the offer price should have been increased a bit, our rating could have been 5 stars. We had installed significant energy efficiency improvements which were ignored in Opendoor's valuation of the house. Giving customers an opportunity to discuss the offer price would be highly desirable.”

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Posted 6 years ago

Ray, Thank you for sharing your story - we're happy to hear our experience has worked out well for you and will provide your feedback to our team!

Posted 5 years ago

“We just sold our home and Opendoor was exactly as they presented themselves. Everything ran smoothly, quickly, efficiently and appropriately! I would buy or sell a home from them anytime and highly recommend them! We had received a flyer in the mail and although a bit skeptical at first, did quite a bit of research before we jumped in--and we are so glad we did!!!”

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Posted 6 years ago

Great to hear about your experience Debbie. We love hearing stories like yours!

Posted 5 years ago

“We just used opendoor to sell our house. We recieved a fair offer, sold quickly and the repairs were reasonable. Everything was so easy and stress free. I was very impressed by the opendoor team. They answered all my questions and were very quick to respond to me. If you want to sell your house quickly, no showings and you do not want to worry about repairs this is a great option!”

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Posted 6 years ago

Hayley, Happy to hear about your experience with us! Thanks for sharing 💙

Posted 5 years ago

“I tried to sell my home 2 years ago with no luck. I had to make sure the place was spotless at all times for showings. I gave up and then some time later received an Open Door brochure in the mail. I hung on to it for about a month. Read it over and over. The old saying "If it sounds too good to be true, it probably is." was all I could think about. Then I decided to just see what they would give me for my house. They offered me 35,000k more than I tried to sell it for 2 years prior. I took the plunge and it all went so smooth. My home was 2700 sq. ft. I'm a woman alone and lived in about 600 sq. ft. of it. Time to down size! I now live in my 1000 sq. ft. apartment and couldn't be happier. I have put in for retirement and will be off traveling in the next 3 months. Thank you Open Door! Your people were so helpful and always there for me with any questions I had. I highly recommend Open Door to anyone looking to sell their home.”

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Posted 6 years ago

So glad to hear this Allyson. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

Opendoor is rated 4.4 based on 3,420 reviews