Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Open Door offer was well below the market value. I had to wait a little longer, but I sold my home for $30k more than the offer Open Door gave me. Well worth any hassles of showing or keeping the house clean.”

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Posted 5 years ago

Josh, I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“Open door completely bait and switched us. We reached out to them with practical reasons why our home offer was way under "fair market value" and they responded with an updated offer of $50,000 higher! We were thrilled, though it was still far under the market value, it would allow us to pay off our mortgage and move on quickly, which is what we really needed at this time. Well...we went out and put in an offer on a condo, that is now under contract...and just today, day 5 of our 6 day promised time allotment, they decided to retract their offer and go back to their original offer, taking the $50,000 off yet again. They are scammers and worse really, messing with people's lives in a terribly unjust way! They should be shut down!!”

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Posted 5 years ago

Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like to please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

“How do they have a 4.3 rating when every other review is a 1 star review lol??? If you are ok losing 20-30k selling your house to opendoor because it was more convenient then then you need to have a one on one with Dave Ramsey :)”

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Posted 5 years ago

Rachel, Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

“I sold my house on opendoor It was the best decision I’ve made. The process was soooo smooth it seemed hard to believe, they are 100% open with every aspect of the transaction!! Truly a great company!!”

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Posted 5 years ago

Joanna great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“I thought I would purchase my very first home with Opendoor. I am so very disappointed. I was under contract. It took a while for a response but it was understandable in the beginning. The house needed a few major repairs but Opendoor refused to fix them. It was aweful because the issues were major safety concerns. My last day of the due diligence period, they just didn't respond so I had to cancel to prevent losing my earnest money. So disappointing!”

Helpful Report

Posted 5 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 5 years ago

“I was asked to write a review but We have not yet completed our Buy/Sell experience. So far so good with a few exceptions. I'm in the process of buying and selling with Opendoor. I had originally started a few months back. The agent I was assigned Marlon never submitted my offer on a home that We fell in love with, because he didn't think We could compete with a Cash offer. Even though our offer was over the asking price. It jaded our experience and We stopped looking. But our tour guide Stephen Clark is truly the only reason We tried again. I love the ability to tour the houses with such great flexibility and on your own time. We have toured over 15 homes with Stephen Clark. He has made this experience amazing. He is very responsive and has been extremely helpful. He recommended another agent Jimmy Garcia and it has been an awesome experience with Jimmy and Stephen. They are both very knowledgeable and supportive. Because of my first experience. Now selling has been another experience. I want to sell because of the trade in offer of 2%. I have requested an offer to sell my house to Opendoor twice. Both coming in much lower then what I expected. I requested a 2nd review, both times they have lowered their initial offer each time. I even sent them an appraisal that was done on my home in October for review and they still lowered the offer. My home inspection was scheduled very quickly, and I got to choose my closing date. Which should align with the purchase of my the new house. I'm just hoping when they come on Tuesday they don't feel like there are extensive repairs needed. My husband keeps our home in great condition and I feel like the offer on the house is low as is. I will hopefully be adding a great review overall with Opendoor for sale of my home too.”

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Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Francisca.

Posted 5 years ago

“Opendoor provided one of the best realtors to help me with my home purchase! Opendoor made it easy for me as a first time home buyer experience great. Thank you”

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Posted 5 years ago

We love hearing stories like these! Thanks for taking the time to share, Franco.

Posted 5 years ago

“I just purchased a home in Glendale, AZ. I would like to start off by saying how unhappy I am about not being about to inter the my house after purchased and paperwork was signed. My front door came with a keypad but I guess batteries where low because no matter what I did the door didn’t open. I tired to contact Opendoor customer service and all they could say was it’s no longer our property. I had to take the lock off the back door to inter the home to finally get my keys from kitchen counter. So after all that I have no RV gate keys storage room and mailbox keys. After paying for rekeying items (Opendoor) refuses to reimburse for anything. It’s like ones paperwork is signed you are on your own. My first experience and not a good one.”

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Posted 5 years ago

We are sorry your experience was less than stellar Vanessa. We want to give the best possible experience to everyone and are sorry we fell short here. Please reach out to community@opendoor.com with more information about your experience and include the property address so we can quickly investigate.

Posted 5 years ago

“Opendoor made moving for me a stress free experience. It was great not having to show my home. Also, being able to close when I wanted enable me to move directly into a new home I had built. Going through Opendoor and their process was the only way I was able to move on to a new home that I wanted. I would use Opendoor again, and I would recommend to others. The only disappointment I had was finding out that Opendoor had paid $7,000 more for 2 identical units in my townhouse neighborhood, but I consider that a mistake on my part that I did not check on this before accepting the offer.”

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(Charlotte) - Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Louann.

Posted 5 years ago

“Fantastic!”

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(Raleigh) - Posted 5 years ago

That’s fantastic to hear Jerry and Juaria, thanks for sharing your experience with us. 💙

Posted 5 years ago

“It was a smooth process and great communication between Opendoor until their vendor Affordable Glass came into the scene that ruined all the positive experience. Very poor communication and coordination by the vendor, Affordable Glass.”

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Posted 5 years ago

We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Joseph.

Posted 5 years ago

“Opendoor made buying and selling our property seem less, on top of listings quickly, answered questions promptly and I worked with the best agent”

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(Raleigh) - Posted 5 years ago

We love hearing stories like these! Thanks for taking the time to share, Leslie.

Posted 5 years ago

“I would really like to thank the people at opendoor that made the selling process of my old super easy. They were always willing to help and offeradvice. I would most definitely recommend Opendoor. Thank you from the bottom of my heart.”

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Posted 5 years ago

Jim 💙 Happy to hear that - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“Excellent experience from start to finish.”

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Posted 5 years ago

Glad to hear you had a positive experience with us Terry. We appreciate your feedback!

Posted 5 years ago

“Extremely nice to have a firm offer for a closing date that I set to coincide with the move in of our new home we were building. I would certainly go back to Open Door again”

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Posted 5 years ago

We love great customer stories like yours. Thanks for sharing Coy!

Posted 5 years ago

“You will waste time with them dangling an offer. They will drill you back an forth an still deny their offer. They want their items ASAP before 8pm an will have you waiting three of four days with negotiation. It’s a headache an mind boggling. The people negotiating aren’t realtors they’re regular 9-5 agents!”

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Posted 5 years ago

We strive to give everyone a great experience, and we are sorry you did not receive one. Could you please reach out at community@opendoor.com so we can investigate? Thanks a lot!

Posted 5 years ago

“Our experience with opendoor was phenomenal. They answered all and any questions we had effectively and promptly. They cared and was Very understanding of our situation.”

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(Atlanta) - Posted 5 years ago

Thrilled to hear that Lee. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 5 years ago

“The online offer to sell our house was almost a joke. Their comps were 3 bedroom vs 4 bedroom, not upgraded, etc.”

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Posted 5 years ago

Jeff, I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“Opendoor agreed to a repair and it took them nearly a month to complete it and my inspector still could not clear the property for the close. Closing was pushed back four times until I finally gave up on the home.”

Helpful Report

Posted 5 years ago

Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.

Posted 5 years ago

Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

“They came in on the preliminary visit and tore the house apart. They did not realize that I have been a builder for over 30 years. Their List of items that needed to be "repaired" was a joke. Remove cabinets and a AC unit from a garage in VEGAS!!!!! They tried to find a way to knock the price offer down on the basis of savings us on a realtor fee. Luckily we sold the house in 1 day for over $45k they what Open Door said it was worth. They are a rip off. The house at the end of our street that they had for sale was on the market for 2 months after we sold ours.”

Helpful Report

Posted 5 years ago

Jim, We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 5 years ago

Opendoor is rated 4.4 based on 3,420 reviews