Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a house from Open Door. Mailbox was broken, as in someone hit it before we went to closing. They said they were going to fix it. Their idea of fixing it was putting some rocks around the base to hold it up. Clearly it needed to be replaced. After several attempts to contact Open Door we have had no response and still a broken mail box. I Think people should do the right thing and stand by their word. AS THEY DID NOT. Beware new buyers...... DO NOT take their word for it. Don't sign on that dotted line until they have held up their end of the deal.”

Helpful Report

Posted 5 years ago

We're sorry to hear about your experience. Please reach out at community@opendoor.com so we can investigate.

Posted 5 years ago

“The overall experience selling to Opendoor was simple and streamlined. The offer request process was straightforward and very fast. The offer was definitely inline and competitive with market rates. Being able to secure a guaranteed buyer so quickly without dealing with listings and showings was a great benefit for us. The request for repairs after the home inspection were also reasonable. Also being able to specify the closing date and the late checkout option made the entire moving process a lot easier and convenient.”

Helpful Report

(Las_vegas) - Posted 5 years ago

Amy, great to hear you've had a positive experience with Opendoor! Thank you for choosing Opendoor for such an important transaction.

Posted 5 years ago

“Opendoor is an awesome company to work with. They far exceeded our expectations. We both sold and purchased our new home through Opendoor and they were great to work with through both. We had to move our closing date 4 times through the process and they made this so easy it was amazing. Their original offer on our house was great and getting money back on bother the sale and purchase only made it better. I feel we can out ahead than if we used the old route of using a standard realtor. I tell everyone I can about our wonderful ecperiexperience.”

Helpful Report

Posted 5 years ago

Christopher, This is great to hear! Thank you for supporting what we do and happy to hear you've had a great experience with us.

Posted 5 years ago

“Fast, friendly and efficient! From first inquiry to closing in only 3 weeks. Knowledgeable team with a easy to follow step by step process defined on Opendoor website.”

Helpful Report

(Raleigh) - Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Dwight.

Posted 5 years ago

“After receiving mailers from Opendoor, I decided to request an offer to sell my home. Within 24 hours, Opendoor contacted me with a surprisingly fair offer, and it was very much inline with recent sales in my neighborhood. I accepted their offer, and the Opendoor magic began. These folks are unbelievably fast and efficient! The day after accepting their offer, Opendoor's title company was in contact with me. Though the entire sale could have been completed in about 21 days, they offered me the chance to close after the holidays, which I accepted. The entire process was very smooth and stress-free from start to finish, and I did not have to deal with real estate agents bringing people into my home! I would definitely recommend, and use Opendoor again in the future. A++++”

Helpful Report

(Jacksonville) - Posted 5 years ago

So glad to hear this Willie. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“good offer smooth transition no issues at all”

Helpful Report

(Atlanta) - Posted 5 years ago

That’s fantastic to hear Denver, thanks for sharing your experience with us.

Posted 5 years ago

“Customer service was amazing, title company was amazing! Fair and quick transaction relieved so much stress of a typical house sale.”

Helpful Report

(Las_vegas) - Posted 5 years ago

Thrilled to hear that Todd. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 5 years ago

“They changed the family carpet and the carpet on the stairs, so we asked that they shampoo the rest of the carpets since they were covered with pet urine. They told us that they would have the carpets shampooed, but instead they sprinkled the carpets with carpet powder and vacuumed it.”

Helpful Report

Posted 5 years ago

Thanks for letting us know about this. This is not the experience we strive to deliver at Opendoor. Please reach out at community@opendoor.com so we can look into this matter!

Posted 5 years ago

“We were excited but nervous reading reviews . We made a good offer , pre approved , conventional financing and $ down on a house close to ours which we sold to my son . We are downsizing as kids are grown but there were no offers in 2 months and as soon as we bid they sent the email to people as discussed . The next morning they said we have offers so biggest and best by 2pm today . We gave our best fair offer but our realtor has received email saying their reviewing offers . Seems fishy the timing but I'll guess we'll see . Not expecting much honestly from what we've seen so far .”

Helpful Report

Posted 5 years ago

David, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

“We have three kids and would not have been able to stage our home. Opendoor made selling our home easy and hassle free. Opendoor also worked with us when we decided to build our home using a construction company. They gave us an extended closing we would have not have had through the traditional selling/buying process. Finally, Opendoors offer was competitive. I dong feel shorted and even had Opendoors offer vetted by three different realtors. Each said Opendoor’s offer was among the most likely outcomes we could expect when selling our home.”

Helpful Report

(Portland) - Posted 5 years ago

So glad to hear this Derek. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!

Posted 5 years ago

“The company did not live up to our family's expectations. They promised that their evaluation would be fair and based on the market and other home selling prices. So our house is valued at 403K, yet they come up with an offer of 373k without even looking at the upgrades that are in the house. I am outraged with their offer and it is unjust to a customer. We thought that Open Door would be a better alternative to people coming into the house all the time. I would never reccomend this company to anybody.”

Helpful Report

Posted 5 years ago

I’m sorry to hear your experience with Opendoor was less than stellar. Your feedback matters to us. Please email community@opendoor.com with more information about your experience and the property address so our team can learn more.

Posted 5 years ago

“I recently bought a home from open door, it was the worst experience I ever had,they refused to do some repairs in the home nothing major so they offered to credit me for the repairs but never did,not only that escrow took there sweet time recording our deed,2 weeks after the house hadfunded.WHAT A JOKE!! I will NEVER refer them to anyone.”

Helpful Report

Posted 5 years ago

We're sorry to hear this, Lisa. We work towards making the Opendoor experience a good one, and whenever this is not the case, we want to make it right. Please reach out at community@opendoor.com with your property address so we can help you with this matter? Thanks!

Posted 5 years ago

“They offer rip-off price, and the agent was very rude. The worst is that they sold/distribute my contact info to other realtors. Stay away.”

Helpful Report

Posted 5 years ago

Robin, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

“Most of the selling process was pretty good. UNTIL we needed the bottom line for our closing. They deducted for a new fence, new sliding glass door and foundation repairs (which we had done a year ago). The house is now on the market for sale through OpenDoor and none of those repairs were done!! We were scammed for thousands of dollars, for sure!!!”

Helpful Report

Posted 5 years ago

Thomas, thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and want to look into this. Please reach out at community@opendoor.com with your property address so we can further evaluate this situation.

Posted 5 years ago

“Awesome!!! Very stress free. Great people from start to finish and just a totally positive experience!”

Helpful Report

(Phoenix) - Posted 5 years ago

We're delighted to hear you've had a good experience with Opendoor Rhonda. We appreciate you spreading the word about Opendoor! :)

Posted 5 years ago

“I bought a house that was "owned" by OpenDoor and wanted to write a review regarding my experience. After initially viewing the house we received a very misleading email saying they had a ton of interest and were closing offers in 24 hours. We put in an offer over asking price. After days of not hearing back and then receiving multiple counter offers we find that we were the only offer they had and that they won't go under contract until we were out of our option period with the sale of our current home. While this may be policy, it is a huge pain and any contingent buyers should be aware of this. The rest of the process was ok until it came to repairs. The garage door in the home flat out didn't function and they didn't want to repair it. We ended up having to take off a few other minor repair requests in order for them to do it. During our final walkthrough we tested the garage door and it was not functioning. We contacted the agent and she said that it was repaired (even though we had just tested it and found that to be incorrect). We gave them 24 hours to get the garage door functioning again and come time for closing it still was not repaired. Turns out the agent hadn't put in the repair request at all. We ended up agreeing to an amendment to the contract that the repair would be completed after closing- but they wouldn't give us a timeline. About 1.5 weeks after closing I contacted the agent to see when the repair would be scheduled and the agent said "it was repaired on ____ date." Which, was the date we signed the amendment, the garage door was not repaired. In the end, the garage door has been repaired but the fact that it hadn't been done before closing, and that they agent didn't even know the status was concerning to me. Still a month later, our lockbox is still on the door and we are waiting for someone to remove it. While they might be great for sellers, they are a pain in the butt if you are buying from them. Just wanted to give future buyers a heads up.”

Helpful Report

Posted 5 years ago

We always want our customers to have a great experience with Opendoor Kate, and we’re sorry if this hasn’t been the case for you. We'd like to learn more - please email us at community@opendoor.com. We rely on feedback like yours as we continue to improve the experience for both buyers and sellers.

Posted 5 years ago

“Very nice people, incredibly fair and fast!”

Helpful Report

(Denver) - Posted 5 years ago

Nathan, Happy to hear that - and even happier you took the time to tell us! Thanks for spreading the word!

Posted 5 years ago

“As a buyer I am going through the negatives, written here by other reviewers, of opendoor not willing to negotiate even with evidence of critical repairs from home inspection. I am amazed how unwilling these so called new models of buying/selling are to negotiate when negotiations are a given for real estate transactions (i am not buying milk from Walmart here) I will make sure to never recommend Opendoor to anyone ever, friends or family or even strangers.”

Helpful Report

Posted 5 years ago

Thank you for sharing your experience with us. We are sorry we didn't meet your expectations and will provide this feedback to our internal teams. Please reach out to community@opendoor.com if you have any further questions or concerns.

Posted 5 years ago

“Nightmare Experience — Buyer Beware: these are “newbie” real estate agents with very little experience with anything other than run-of-the-mill SFRs or REOs. If you are a real estate investor, a high roller, or have more sophisticated deals, these “kids” are not going to know what to do with it. Unless you’re a first-time homebuyer, you will likely become fed up with their inexperience, or their constant reliance on computer analytics and inability to use their brains.”

Helpful Report

Posted 5 years ago

We’re sorry to hear that you’ve had a less than satisfactory experience with us. We'd like to learn more. Please email community@opendoor.com with more information about your experience and the property address. Thank you!

Posted 5 years ago

“From start to finish an absolute wonderful experience. If you have a young growing family and know you can’t “show” the house like normal. This is the way to go. If you don’t want to deal with repairs, this is the way to go. Sold to opendoor and bought with partner agent. Again awesome experience. Very impressed. Highly recommend! Thank you opendoor!!!”

Helpful Report

Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Ken!

Posted 5 years ago

Opendoor is rated 4.4 based on 3,420 reviews