Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,420 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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community@opendoor.com

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I grade hard. Getting a strong & positive review from me is not easy. And with that introduction, I want to declare that Opendoor has EXCEEDED MY EXPECTATIONS from our initial contact and all the way through closing. A very favorable impression was made by 1st contact Carissa Secchiari. Schedules had me soon connected with Itzel Toscano. Itzel was my main contact through the process, and she was outstanding. I only offer that rating to people who are clear and patient and available, and that was my experience. Emails were typically answered within an hour. I was NEVER waiting on a return phone call, as Itzel was always available by a direct call. And there were no surprises with Opendoor. The offer was fair and as-expected. Again, there were no surprises, and the closing was equally smooth. Opendoor has my admiration, I have already recommended them, and I will continue to do so. Absolutely no regrets or second thoughts on the part of this seller.”

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(Atlanta) - Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Mark.

Posted 5 years ago

“I requested an offer - this is what I received: Here's your offer from one of Opendoor's Trusted Partners $235,000 - I purchased my home last year for $270k - the offer they sent was for $235k - has anyone noticed the market going down dramatically? I find this offer offensive - PLUS they want me to pay a 3% commision on top of it. I would have to bring qooo's of dollars to the table to sell to this ridiculous company.”

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Posted 5 years ago

Thank you for sharing your feedback with us. We are sorry the offer didn't meet your expectations and will utilize your feedback to further evaluate and develop.

Posted 5 years ago

“Great customer service! Everyone is so nice.”

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Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Hector!

Posted 5 years ago

“It was a very positive experience. The Opendoor team made the whole process of selling our home smooth and relatively stress free. We especially liked the fact we could pick the closing date.”

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(Las_vegas) - Posted 5 years ago

That's wonderful feedback to hear, La Sharon & Scott! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“Excellent service...”

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Posted 5 years ago

Thank you for sharing your experience and happy to hear that! 💙

Posted 5 years ago

“So far so good. Very knowledgeable, and informative. Truly walked me through the process.”

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Posted 5 years ago

“So far so good. Very attentive, knowledgeable and so far a quick and easy process.”

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Posted 5 years ago

Hi Jen, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 5 years ago

“So easy and effortless! Even rented my home back for a few days while I moved into my new one! Paul was great to work with. No touring people, keeping the dog put up, house spotless, etc! Worth it!”

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(Dallas) - Posted 5 years ago

Hi Crystal, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.

Posted 5 years ago

“It was a pleasure working with Opendoor. The process of selling my home was simple and easy. There was never any pressure or dissatisfaction throughout the process. I worked with Melinda and she was amazing from start to finish. She was available at all times if I had any questions or concerns. She took the time to explain everything step by step. This was the first time where I was building a new home and selling my current home. I was able to stay in my current home until the new build was complete. The process was unbelievably smooth.”

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(Phoenix) - Posted 5 years ago

Thanks for the love Kimberly! We will be sure to share your kind words with the team.

Posted 5 years ago

“I have just bought my dream home with Opendoor's help!!! I am extremely happy with the process and how Opendoor have helped. The online resource they designed to help buyers (I am sure to sellers as well) is so considerate. Not only that the service rep. was extremely responsive and helpful. On top of all, buyers can get the rebate which really helped with my budget!! Thank you Opendoor! This is the way to future! Using technology to save our budget and being able to buy or sell efficiently.”

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Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Rach.

Posted 5 years ago

“I highly recommed using Opendoor service!!! Not only the system is very well deisgned that will generate all sorts of reports for you to evulate your property interests, the service personnel was extremely responsive and helpful. I have closed my purchase with Opendoor's just a few days ago. I trust that my rebate will come my way soon too!”

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Posted 5 years ago

Great to hear about your experience, We love hearing stories like yours!

Posted 5 years ago

“Great service. Offer was more than fair.”

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(Raleigh) - Posted 5 years ago

That’s fantastic to hear Chad, thanks for sharing your experience with us. 💙

Posted 5 years ago

“I went through Open Door who found me a great agent who handled everything without any problems. Plus going through Open Door you receive 1% back from the agent which helps with expenses. Would do it again but moving SUCKS!”

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Posted 5 years ago

Thrilled to hear that Dave. Thanks for the positive review! We wish you all the best in this next chapter!

Posted 5 years ago

“I was 100% satisfied with everything Opendoor has had to offer from the start! I started my home search on 6/17 and was able to have a home offer accepted by 6/26; in 9 days, I was able to lock in the home of my dreams! There's no way I would have been able to get this far, so fast without the help of Opendoor. Their assigned agent Melissa Carpenter has been fantastic, available when needed, and pushed to schedule tours and get my offers in as quickly as I'd as. Not only that, but she even used her experience to request concessions from the seller which is something I wouldn't have thought of on my own. Opendoor also puts 1% toward the closing costs, which helped me get away with only having to pay the down payment upon close! I've saved money, transitions have been a breeze, and would recommend Opendoor to anyone looking for a home in the future.”

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Posted 5 years ago

That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Monique.

Posted 5 years ago

“we bought a house from open door All open door did was put lipstick on the exterior of house and tried on interior but my 4 year old grandson could have done a better job the spilled paint on carpet without even trying to clean it up. they dropped paint spots from whit ceiling onto brown walls again didn't even try cleaning it off but here are the real problems. 1. Landscape irrigation tired into main water line illegal code requires a backflow preventer installed , irrigation timer did not work , irrigation line had more holes then swiss cheese but they advertised irrigation cost to get it done ( $3250.00) 2. kitchen Faucet would not move in any direction cost to replace ($250.00) 3.carpet was Filthy pet pee stains all over cost to clean ( $225.00) 4. pool equipment ( pump and filter ) did not work correctly over 20 years old cost to replace ( $5057.00) 5. Garage doors no remotes was a starter but after looking closer the double door had only ( 1 ) spring on it and it was broken the door where the opener connects to was 3/4 ripped off the door had to replace door and opener cost ( $2575.00) 6. Smoke alarms inside house did not work with each other to warn you if smoke or fire was on other side of house like they are made to do had to replace all Smoke alarms cost ( $3780.00 ) 7. only keys the gave was for front door dead bolt had to replace all exterior door locks and dead bolts Cost ($ 350.00) all Open doors wants is to put money in there pockets they could give a Rats Ass about anything or Anybody”

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Posted 5 years ago

We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.

Posted 5 years ago

“Open Door made the entire process of selling my inherited home easy. The people in all areas of the process were very professional, courteous and reponded to my questions and concerns very promply and thoroughly. I would highly recommend Open Door to anyone wishing to sell a house and avoid all of the hassles of repairs, staging and showings.”

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(Dallas) - Posted 5 years ago

That's wonderful feedback to hear, Sharon! We always strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share!

Posted 5 years ago

“We were in contract with the on a house and presented them with tested evidence of all three bad molds in 4 places in the property as well as evidence from two sources that the foundation was 6” out of level. These repairs are going to be very expensive. Instead of making the repairs, they decided to reject them, have us terminate the contract and put it back on the market hoping someone else will buy it without realizing and save them money. What a sad reality that they are focused on profits even if it is destructive to a buyers health and life. I am posting this in hopes of protecting a potential buyer”

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Posted 5 years ago

“I loved working with Opendoor, what an amazingly easy experience. The offer for my home was very competitive! No showings, no strangers in my house, no required repairs!”

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(Atlanta) - Posted 5 years ago

Hi Viola! We appreciate the review. Thanks for sharing, and wishing you all the best in this new chapter!

Posted 5 years ago

“Easy process”

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(Phoenix) - Posted 5 years ago

We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Richard!

Posted 5 years ago

“great service. We can buy directly from open door.”

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Posted 5 years ago

Opendoor is rated 4.4 based on 3,420 reviews