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Opendoor Reviews

4.4 Rating 3,459 Reviews
85 %
of reviewers recommend Opendoor
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Email:

community@opendoor.com

Location:

410 N Scottsdale Rd, Ste 1600,
410 N Scottsdale Rd, Ste 1600
Tempe
85281

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Anonymous
Anonymous  // 01/01/2019
“From the first message to the last one, everyone at OpenDoor was friendly and went out of their way to make this as smooth as possible. I could not have imagined it going any better! We were hesitant about choosing this method to sell our home but am so thankful that we did! The price was fair and communication was quick and easy. Thank you for taking so much of the stress away.”
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Posted 5 years ago
Hi Melissa! We appreciate the review. Thanks for sharing, and wishing you all the best in this new chapter!
Posted 5 years ago
“I have been watching the market for quite some time now and have been closely looking at many properties OpenDoor has listed in my area. I've watched many OpenDoor homes sit on the market for months at time compared to the competition that sells in 1 day with multiple offers over list price. I believe it is very telling that no OpenDoor properties sell that quickly. I recently terminated a contract on an OpenDoor property after having a home inspection. Although this home had many deficiencies that would require a significant amount of capital to correct, I was still willing to work through the negations on the home as I felt I was being reasonable with my request. Of the 55 pages of deficiencies my main concern was home had a 2 active water leaks that have been allowed to leak for so long it has rotted a floor and joist underneath in 2 separate areas of the home. The HVAC unit was also inoperable and will also require repair. After submitting a reasonable request for these repairs, I was countered with a credit of .024% off the price of the home. At that point there was no need for me to continue negations, so I terminated my offer. I do hope you disclose the conditions in my report to the next buyer on the property so they will know the exact condition of the home when making their offer. I have found many people who had very similar experiences as I have with OpenDoor and many of us have learned our lesson and automatically will pass by any property owned by OpenDoor in our continued home search.”
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Posted 5 years ago
Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 5 years ago
“Absolutely amazing way to sell my home, its was completed less then 10 days. Fair price and well coordinated and well informed of the process.”
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(San_antonio) - Posted 6 years ago
Glad to hear you had a positive experience with us Vasu. We appreciate your feedback!
Posted 6 years ago
“I strongly recommend to choose Opendoor as your realtor for your home buy opportunities”
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Posted 6 years ago
Happy to hear this and even happier you took the time to tell us! Thanks for spreading the word!
Posted 6 years ago
“Honest, fair, transparent, responsive and stress-free - we can unreservedly recommend selling to Opendoor.”
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(Tucson) - Posted 6 years ago
So glad to hear this Bernard. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!
Posted 6 years ago
“I would use Opendoor again! They were excellent.”
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(Raleigh) - Posted 6 years ago
Rose, Thanks for the positive feedback and we appreciate you spreading the word about Opendoor! 💙
Posted 6 years ago
“I had one woman showing my house stayed on her cell phone. I’m not happy with y’all at all do not least your house with these people. Or you’ll never sell.”
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Posted 6 years ago
Sorry to hear this, and thanks for taking the time to share your feedback with us. If you would like please email community@opendoor.com with more information about your experience and the property address so we can better understand how our teams can improve.
Posted 6 years ago
“Tim our open door representative made it a hassle free experience. We didn’t have to show our home especially during COVID. They made us a priority and made us a great offer. We got to stay in our home while we built our new home. The follow up was great. Every time I had a question I would get a response within the day no later than 24 hours. Overall a wonderful experience”
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(Phoenix) - Posted 6 years ago
Thanks for the love Jocelyn! We will be sure to share your kind words with the team.
Posted 6 years ago
“Wish I called them sooner! Was a bit hesitant since reviews seem pretty mixed but we had a fantastic experience selling our home after we had to quickly move cross country. The offer was higher than we expected, though there were repair fees but then even with those fees, the commission and closing costs, we still liked the final dollar amount and being able to close within 2 weeks really helped seal the offer. The two weeks flew by and providing the necessary paperwork for closing was fairly simple and straightforward. We were able to upload everything online, get a handful of signatures notarized and overnight those with a prepaid label. Easy and convenient.”
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(Charlotte) - Posted 6 years ago
Hi John, great to hear you've had a good experience with us! We appreciate you choosing Opendoor for such an important transaction.
Posted 6 years ago
“I made contact. They inspected the house (I was not present) and their offer was above what I think was retail. The offer and the expenses were clear, and title company was very good and and communication was good.”
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(Jacksonville) - Posted 6 years ago
We love hearing stories like these! Thanks for taking the time to share, Joel.
Posted 6 years ago
“Tim and Carissa were outstanding. Process was a breeze. Except OS Title was horrible and the additional fees were excessive considering your already selling at a discount.”
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(Las_vegas) - Posted 6 years ago
Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 6 years ago
“Terrible experience. They left my Dad waiting outside the apt for 45 mins. Came and went and never let him know, despite having set up the appointment to meet him. After all that, didn’t make an offer with no clear reason why. Waste of time and effort.”
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Posted 6 years ago
Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 6 years ago
“Very frustrating and waste of time. They gave us a high range then after gave a low ball offer of $12k under the low range. This was before they estimated $3,000 in repairs. Agent wasn't even sure why, then got back to me and said their comps changed! This was all within one weeks time! I would not give them even one star!”
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Posted 6 years ago
We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.
Posted 6 years ago
“I’ve used open door for a long time. Then I decided to go with a realtor. Coming back to open door was an amazing experience”
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Posted 6 years ago
So glad to hear this. Thanks for letting us know! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides!
Posted 6 years ago
“If you are looking to buy or sell your home, Opendoor was great! Easy to work with great customer service and quick close. Also great negotiation skills.”
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Posted 6 years ago
Wonderful to hear that it worked for you! Thanks for sharing your experience.
Posted 6 years ago
“Open door has great people great philosophy, on how they do business. They take care of you every step of the way .”
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Posted 6 years ago
We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Trisha & Steve!
Posted 6 years ago
“I previously complained that Opendoor required that I work with a real estate agent, and was told that self tours were once again allowed. But when I tried to schedule one, I was told that no, I had to have an agent. They are dishonest.”
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Posted 6 years ago
Thank you for sharing your feedback with us. We are sorry we didn't meet your expectations and will utilize your feedback to further evaluate and develop.
Posted 6 years ago
“Jonathan was a dream! He was very professional, trust worthy and endearing. He stayed in contact and kept me in the loop til the end. I highly recommend Open Door...Jonathan sold my house on the third day, over asking price...you rock Jonathan! God bless!”
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Posted 6 years ago
We’re always happy to hear about the positive experiences our customers have with us. Thank you for sharing Patti!
Posted 6 years ago
“Woe to those that are unfortunate to live near an opendoor home...I had 2 trees from one near my home. The 1st time their team did a g=eat job.. tree had root rot. The next one way bigger than the first took out one of my evergreen trees. They took care of the debris on that property but never returned to take care of the limbs and branches on my property. This tree also had root rot. If you are buying a home from this company....you already know your not getting the best of the best houses in your local market. Buyer beware that you will also have issues on the property surrounding your money pit.”
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Posted 6 years ago
Dawn, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience and the property address.
Posted 6 years ago
“Would not recommend this for hoem buying or selling. I was initially given a all cash in offer which was very low from market price but I was intrested in there buy and sell model via their agent. So I started the process of pre approval with the opendoor home loans and during the process was assigned a loan officer who was not at all responding to my queires in between and was blacked out for 4 weeks and then came back askign for more documentations which I thought was ridiculous as I had provided all reqruied documents at the first time it self and coming back after 4 weeks of silence had got my confidence with Opendoor gone. SO it is really bad experience with them so wouldn't reocmment the same.”
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Posted 6 years ago
Geo, We value your feedback and take it seriously. We want to look into this! Please email community@opendoor.com with more information about your experience.
Posted 6 years ago
Opendoor is rated 4.4 based on 3,459 reviews