“I didn't realise just how much better your vision can be when you choose to take action to correct your vision using Laser treatment.
When you are thinking about it you don't realise just how much your life is improved. No more searching for glasses in the morning. No more eye regime before bed (removing contact lenses).
Just simple living.”
“As warned, I had a few hours of watery and itchy eyes, then that went away and they were dry for the first week, but that has gone too. The quality of my vision has varied a bit - also as I was warned it might - but it seems to be settling at a good level, though not absolutely perfect. The staff and optometrists here have been very friendly and helpful. The only thing that has made me feel slightly 'processed' is the fact that I got a reminder text, phone call and email about my first appointment (before I had paid), but none for the more important follow-up appointments. Still, generally it has been everything I hoped it would and I'm really enjoying not having to wear glasses or contacts.”
“Hopefully this has got rid of my glasses and CL's for a good few years. My vision of swimming underwater will become reality and seeing first thing in the morning is a real blessing.
Right from when I made the first phone call - the service from the staff including all the admin work and the discounts offered were explained cleary. The laser treatment itself took 10 mins -all my questions were answered and the post care continues to be excellent too”
“The staff were all very professional and friendly, and made me feel confident about the procedure and answered all questions i had with clarity. I would recommend this procedure to friends/family as my vision, only 4 weeks on has improved no end and its still in the process of healing. All in all, i am very happy with the service from start to end.”
“was really worried but on the day everything went fine, and the very next day I had my eye sight back. I have had no problems and everything went smoothly.”
“Staff at clinic very professional and attentive. This is reassuring as the decision to have eye surgery is a big one.
The difference eye surgery has made to my life is beyond words. The easiest way of describing the difference to vision from wearing glasses is that it's like lifting a smeary polythene sheet away.”
“The results of surgery have been fantastic and the staff are always more than happy to answer any questions that I have and advise me as necessary as to what I should be experiencing during the recovery process. There were no surprises as the whole process has clearly been explained.”
“Fromthe moment i decided to have the treatment, the care has been great. Each step of the way the staff have explained everything in a clear and concise way and they have ensured i was completely comfortable with my decision before proceding. The results have far exceding anything i would have expected”
“I knew exactly what to expect before the surgery took place, which was down to the knowledge of the staff and the time they spent with me before the procedure. The procedure itself was quick and not painful - but a bit uncomforable which I knew to expect. The aftercare has been very good.”
“I am happy that I have a massive improvement in my overall vision so that I do not need glasses at the moment but am really keen to get the necessary top up surgery to correct my vision to the point where I truly have 20-20 or better vision. Hopefully very soon!!”
“After the surgery my eyes were streaming with water and fairly uncomfortable. I rested and within 2-3 hours the watering stopped. The vision was pretty good and eyes just felt a bit gritty. Next day vision was great and then just got better each day. Took about a week or so to adjust to reading glasses but now ok with that too.”
“I would definitely recommend Optical Express to friends and family. The customer service has, for the most part, been excellent. My actual laser eye surgeon was top quality too and put me at ease throughout. My only issue has been that, at the very early stages, I was double booked for my consultation so was unable to be seen. I had waited around in Manchester for three hours (as I was due to get a train back down to London) to be sent away as I could not be seen that day. It does not matter at all now as everything since then has been very positive, however I think it should be noted as it was at the very early stages and this incident made me consider not actually having the surgery.
Overall, however, I really rate Optical Express and feel that I have received excellent service and great treatment at a very reasonable price.”
