Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,219 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

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“brilliant”

Helpful Report

Posted 13 years ago

“I would recommend laser surgery to anyone considering it. I did not expecting it to be a life changing experience because my eyesight was not particularly poor, however it is much more convenient not having to wear glasses and really great to be able to wear non-prescription sunglasses.”

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Posted 13 years ago

“I felt like,i had got my natural eyes back. This surgery has improved my life style a lot too”

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Posted 13 years ago

“It took me a couple of years to finally decide to have laser eye surgery but fter 35 years of wearing glasses and contact lenses it is one of the best decisions I have made. I am now free for about 70% of my day from the need to wear glasses so driving, swimming, hockey, skiing and playing with the children are now much more enjoyable.”

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Posted 13 years ago

“As I needed an enhancement treatement for both eyes and I chose to have one eye done at a time the entire process to date has taken longer than I'd expected. That said, the present results - ten months later - are very satisfactory and the care given throughout has been great !”

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Posted 13 years ago

“It has been a chage in the way I see my life now. Be able to see perfectly and watch sports without glasses is fantastic.”

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Posted 13 years ago

“The small things is where you notice it. Like just not having to clean your glasses every minute makes this so worth it. Let alone i now am able to do so much without worrying about if i should bring my glasses or not. 100% reccomend this. Staff are amazing and so helpful.”

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Posted 13 years ago

“Obviously any kind of surgery will raise concerns, but the procedure is so simple and over in a very short space of time. It was for me 100% the right decision and apart from the odd dry eye I have had no problems following the treatment. I have recommended it to family and friends because the outcome has been amazing.”

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Posted 13 years ago

“Having the laser eye surgery has complety shocked me. The results I have had were totally unexpected. I would recommend anyone thinking about it to go ahead and do it. It does change your life”

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Posted 13 years ago

“The biggest thing I realised recently was the fact I no longer notice I can see perfectly clearly without glasses or contacts. The fact I do not need to think or worry about my contacts/glasses with my active lifestyle, whether I need to take my contacts out, whether my glasses are packed when I'm going away, not being able to see AT ALL in a swimming pool etc. is a huge boost to my quality of life. The fact I do not notice is also down to the fact that my eyes feel perfectly comfortable all the time.”

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Posted 13 years ago

“Quite happy with the care I have received”

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Posted 13 years ago

“from the beginning to the end superb care, no hassle, 10/10. would do it again.”

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Posted 13 years ago

“Having laser surgery was one of the best decisions I've ever made. Although it cost a bit, I'm so glad I invested in myself! I also consider it a treat! I see myself differently ie better, and friends who've always known me to wear glasses can't quite believe it's me! I have been recommending it to anyone who has asked me about my treatment.”

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Posted 13 years ago

“very reasonable, great aftercare, very impressed”

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Posted 13 years ago

“Everything was very straight forward from startto finish”

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Posted 13 years ago

“All the staff have been great and i am very happy with the service provided. I would recommened this to friend and family.”

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Posted 13 years ago

“I had laser surgery on the recommendation of my sisters in law who had both had it. I had previously worn glasses for 20 years. I found the procedure quite unnerving and unpleasant but, for the improvement I have experienced in my vision, it was well worth going through. I would whole heartedly recommend optical express who have been professional, couteous and reassuring throughout the experience.”

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Posted 13 years ago

“I have already recomended Optical Express to two people that I know. One has had surgery, the other has my Ambassador voucher and will be booking his consultation soon.”

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Posted 13 years ago

“Optical Express were very professional and also very friendly. So glad that I had this procedure done. Great that I now don't have to wear glasses or contacts. I love my new eyes!!”

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Posted 13 years ago

“Best experience I've ever had. Would defo recommend surgery to everyone.”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,219 reviews