Optical Express Reviews

Name: Optical Express
Rating: 4.68

4.7 Rating 4,214 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 38%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely hapy with my eyes, the staff, the treatment. Everything went well and I had all information i needed. Always seen on time, would recommend to everyone.”

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Posted 12 years ago

“Whole process was quick and easy and I've had no issues since. Care was fantastic throughout and I'm very impressed with the results. Would gladly recommend the procedure to all my envious friends”

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Posted 12 years ago

“it is amazing to wake up in the morning and be able to see without contacts or glasses. i love swimming and can enjoy it so much more now. well worth the money. amazing.”

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Posted 12 years ago

“would do it again if i had to, its been better than expected.”

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Posted 12 years ago

“Having the corrective surgery has improved things for me massively, the staff were very welcoming and friendly and have looked after me from day one. I have been very impressed with the overall experience and have recommended Opitcal Express to many people who have thought about having corrective surgery.”

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Posted 12 years ago

“A different experienced waking up to no glasses or contact lenses, feel a bit weird still not sinking into me how was my treatment done, I really would like to see the treatment done on video same as mine to satisfy me, images can be different then words to be satisfied.”

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Posted 12 years ago

“enjoying life much more after my surgery”

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Posted 12 years ago

“my treatment was completely painless and the improvement to my vision was noticeable the next day i am really glad idid it!”

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Posted 12 years ago

“professinal,frendliy and happy with the overall experince”

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Posted 12 years ago

“i am very happy with overall treatment and service given by all the staff, and will continue to reccomend to family and friends thankyou. over the moon.”

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Posted 12 years ago

“I had the procedure due to being frustrated at having to get out my glasses to read everything. I can now see perfectly thanks to this procedure and I am so very satifsed and have already recommended this to my friends and family.”

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Posted 12 years ago

“no problems great time”

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Posted 12 years ago

“Painless with a superb ending. Words cannot describe my overall satisfaction after this treatment.”

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Posted 12 years ago

“it was great! the surgery itself was a little uncomfortable but wasn't painful at all. Definitely would recommend to friends and family.”

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Posted 12 years ago

“|All good/ very happy with my one lens and will have the other done when I have time soon. Very efficient and slick staff and all very professional.”

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Posted 12 years ago

“I have been treated very well by all staff from the very first consultation that was booked, all throughout the treatment on treatment day and this has continued in the aftercare appointments. The experience has been excellent.”

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Posted 12 years ago

“Very positive from start to finish. The staff are polite, friendly and knowledgeable, the facilities (both locations) clean and tidy.”

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Posted 12 years ago

“By far the best decision i have made was to get laser eye surgery with optical express, all the staff were polite and friendly and put you at ease. Completley painless and worth every penny. Excellent!”

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Posted 12 years ago

“after surgery my vision has very good now i can say this it is fresh eye sight”

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Posted 12 years ago

“Having no glasses has given me and my husband who had glasses on all the time a new world with our children. We can play fight and not worry about our kids knocking the glasses off, when we go skiing no perscription googles or expensive percription sungalsses!! We can both go into any shop and buy sunglasses off the shelf - how easy our world is now!!! We can swim with our kids and see what we are doing, go on roller coasters with no worries, best thing we have both done and eleive me for my husband who is a complete wimp to have both his eyes lasered at the same time - is a miricale in itself!! Thank you to all that have helped us feel free from glasses - wonderful technology!! Recommend to everyone!!! Free your self from those glass windows that seperate you from such a carefree world!!”

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Posted 12 years ago

Optical Express is rated 4.7 based on 4,214 reviews