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Optical Express Reviews

4.7 Rating 4,203 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

4.7

Based on 4,203 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience overall. The only reason i was prepared for the discomfort after the procedure was by talking to friends who'd had the procedure. This could have been more emphasised. I would not recommend anyone travelling home on their own. Good and friendly after care.”

Posted 11 years ago

“still waiting for the end result,but my eyesight is much better than before Hopefully with some tweecking this can be achieved. The staff have always been very helpful and accomodating.”

Posted 11 years ago

“I have always been exceptionally squeamish about my eyes and have a particularly strong blink reflex - I haven't been able to wear contact lenses for this reason. As a result, I did find the procedure - whilst short, painless and over very quickly - particularly traumatic. I recognise this won't be the same for everyone. I also worry a little now about the long term risks/effects of this relatively new procedure. That said, the surgery has made a real difference to my life - my vision is much better than the vision that spectacles gave me - I can play sports, go swimming and go out in the rain without having to constantly wipe my glasses. Overall it is great.”

Posted 11 years ago

“I feel that the surgery was a worthwhile and life changing experience for me as it has made many things much more convenient .As I am a motorcycle rider helmets and glasses have always clashed with each other , often having glasses dictated which helmet choice I had to make but I no longer have to bother with that-the only downside is the loss of nght vision I have experienced due to the surgery but I am hoping through time this will improve along with the "halo effect" I have from lights at night.Overall I would say it was a good experience with the benifits outweighing the downside to the operation.”

Posted 11 years ago

“very good all staff so helpfull explained everything to me and very patient, very calm and no pain.only draw back was it time waiting for op.thank you .”

Posted 11 years ago

“i found the treatment has improved my quailty of life and greatly helped me in my line of work.”

Posted 11 years ago

“no pain straight forward simple operation ..as a patient”

Posted 11 years ago

“good service”

Posted 11 years ago

“I am glad i chose to have this procedure done it was totaly pain free and the treatment involved was carried out so profesional all staff were so nice and made you feel relaxed and comfortable from start to finish.Would definately recommend this to everyone who wears glasses.”

Posted 11 years ago

“I genuinely wish I'd had surgery a long time ago. The service and care has been excellent. the only minor criticizm would be that I did not feel I was prepared for the pain post surgery, I was told it would be slight and it certainly was not! But passed in hours and more than happy now.”

Posted 11 years ago

“I have been treated patiently by all staff during my visits to Optical Express who have made feel comfortable and welcome”

Posted 11 years ago

“Very pleased with all the staff except I didn't find the surgeon very friendly, nor did he explain anything very well. My eyes seem to be healing well although they have not fully reached their potential yet so I still have to wait and see before I comment on how satisfied I am with the surgery itself.”

Posted 11 years ago

“quick easy and successful, I know dont have to worry about the kids breaking my glasses and also I feel much more at ease without glasses. wish I had done it years ago.”

Posted 11 years ago

“Everything was conducted in a very good fashion, in all phases of the consultation, the operation itself and post op follow ups.”

Posted 11 years ago

“customer service and after care at Optical Express has been very good, I would recommend the company to anyone.”

Posted 11 years ago

“It was smooth sailing. All ok.”

Posted 11 years ago

“would recommend lens replacement surgery to any of my friemds and family”

Posted 11 years ago

“I am glad for not hesitating in having eye lense replacement, with all it's risks which I must say it was very little compare to the benefit, I would certainly recommend it. The care before and after has been excellent, which I consider to be very important when it comes to anyones eyes. Many thanks. Rubik Ghalustians”

Posted 11 years ago

“Excellent care from start to finish. Staff took time to explain all options. Procedure was painless and I'd recommend it to anybody.”

Posted 11 years ago

“I was first thinking about getting laser surgery 2 years ago but never had the time to do it. I then discussed with my husband and we decided that I will do it in christmas as I had the time. I was fed up of wearing glasses as I had been wearing them since I was 17 years old. I am happy now that I do not have to wear them as it is much easier for my job and life in general/ I would recommend anyone to get the surgery done. It still hurts a bit with bright lights and halos around lights but hoping that it will get better as it has only been 3 months.”

Posted 11 years ago

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Optical Express is rated 4.7 based on 4,203 reviews