Optical Express Reviews

Name: Optical Express
Rating: 4.67

4.7 Rating 4,219 Reviews

95 %

of reviewers recommend Optical Express

Company Reviews

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Metrics

4.7

Based on 4,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 33%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

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Phone:

0800 023 20 20

Email:

customerfeedback@opticalexpress.com

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Optical Express 1 star review on 25th July 2025

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My €172k From Scammers

Optical Express 5 star review on 6th October 2021

Suthiwa Jewkes

Optical Express 1 star review on 24th September 2021

John Binnie

Optical Express 1 star review on 27th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“everything went according to plan no pain at all, marvelous improvement to vision”

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Posted 13 years ago

“People kept on saying I should have laser eye and from the moment I 'took the plunge' and went for a consultation I've been so pleased with Optical Express. It's amazing!! I've been pushing everyone I know who wears glasses and lenses to have the same thing done. I used Optical Express on a recommendation and will definitely being recommending them myself from now on.”

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Posted 13 years ago

“Overall I'm very happy with the decision I have taken to have laser eye surgery. Optical Express have been very professional and accommodating where required and I would happily recommend any of my friends and family to avail of their services. The after care service is a fantastic value add to the whole laser eye surgery experience and proved to be invaluable when I required immediate assistance to tend to an unforeseen issue. Optical Express have proven to be efficient, reliable, professional and genuinely invested in delivering the best experience possible.”

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Posted 13 years ago

“very good”

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Posted 13 years ago

“Quickly arranged and had friendly staff. The surgeon was great and i can feel confident to recommend him personally to others. All follow ups are useful. I feel very happy having super vision, never could dream it could happen till I tried it!”

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Posted 13 years ago

“being seen on time is very important, when you have to get away from your work desk and back there. I have always been friendly welcomed and seen withing 5min. it gave me confidence in the company and their way of professional working.”

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Posted 13 years ago

“I do not regret having the surgery done at all - it is the best spent money I have ever spent. I would recommend everyone to at least look into having it done (if they need to, that is) and just weigh up their options.... Its soooo worth it!”

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Posted 13 years ago

“Due to my high prescription, I thought the chance of me being able to go ahead with the surgery to be very slim, and when i came to the consultation, I did not foresee at all how straightforward the surgery was going to be. Even after i'd booked my appointment, I still didn't want to put my hopes up too high, since I thought it was too good to be true. I was very happy with the service I received on the day of my surgery, all the staff were very friendly and the operation went smoothly and I was well informed of what to expect. I'm very pleased and very grateful for being able to see without the need for glasses or sunglasses. Thank God I can see now!!!!”

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Posted 13 years ago

“Having had surgery, I am now able to play golf again without the need for glasses. This is a huge difference in both sunny and wet weather, and I feel much more confident as a result.”

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Posted 13 years ago

“CHANGED MY INDEPENDENCE FEEL FREE!!”

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Posted 13 years ago

“well pleased with the outcome”

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Posted 13 years ago

“thank god for laser. best move ive made”

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Posted 13 years ago

“iv had no problems with anything in store,it has taken a while for my right eye to settle down but other than that i have had no problems.”

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Posted 13 years ago

“I am now 6 four months after my surgery, and have found it a wondeful feeling not having to rely upon glasses. The whole experiance has been fantastic, the staff from the start have been great. If anyone has doubt about having this done do not hesitate the benifit is brilliant and pain free”

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Posted 13 years ago

“Laser eye surgery has made a big improvement to my vision. I can do lots more knitting and sewing without the hassle of my glasses. Excellent result, I should have done it years ago.”

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Posted 13 years ago

“One week post surgery and I am very happy with the results. Perfect vision after only one hour of slight discomfort following the procedure. It's well worth it, highly recommended.”

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Posted 13 years ago

“My experience has been predominantly positive - and totally worth it! On the day, last minute nerves (its a laser! in my eye!) were eased by the relaxed atmosphere of the clinic and laid-back attitude of the staff. The fact that most of them are going around with perfect eyesight also helps! And the result...? Within a couple of hours I could see almost perfectly. The healing process was, for me, a little uncomfortable - no paid, just a bit of irritation, probably dry eye. This became more sporadic and now, 7 months on, totally eased. In short, for the freedom laser eye surgery gives you, it is worth any brief discomfort. And Optical Express themselves come highly recommended.”

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Posted 13 years ago

“An unbelievably Quick & procedure in the company of very friendly and helpful staff. I can still see great and I don't have to waste time putting contacts in and out anymore! The only negative I can say is that it is a Shame they don't include painkillers in the service”

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Posted 13 years ago

Optical Express is rated 4.7 based on 4,219 reviews