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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I love my new battery.
Helpful Report
Posted 7 months ago
I can't really give a review yet. Have not been cold enough to use them yet. They did come in a timely manner.
Helpful Report
Posted 7 months ago
Hi Mark, thank you for your review! We appreciate your feedback and are glad to hear your order arrived on time. We hope you get the chance to try out the products soon and that they perform to your expectations when the colder weather hits. If you have any questions or need assistance, feel free to reach out!
Posted 7 months ago
Very poor quality; just a piece of felt w a battery in a pouch that is too small; it never warmed up even after 10 minutes waste of money
Helpful Report
Posted 7 months ago
Hi Julie, we’re truly sorry to hear that the product didn’t meet your expectations — we completely understand how disappointing that must be. Our customer service team will reach out to you shortly to help troubleshoot the heating issue and ensure everything is working as it should. Thank you for your patience.
Posted 7 months ago
Very happy with my new fleece! I wore it to walk the dogs and it was very warm. Fit is a little loose but that works well if you need another top underwear. Customer Service was very helpful.
Helpful Report
Posted 7 months ago
I still have not received my money back from my return and it has been a week since they got it.
Helpful Report
Posted 7 months ago
Hi Victoria, we’re truly sorry for the delay with your refund — we completely understand how frustrating that must be. Our customer service team is expediting the process to make sure your refund is issued as soon as possible. Thank you for your patience and understanding.
Posted 7 months ago
Love it love it
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Posted 7 months ago
Sizes run small.
Helpful Report
Posted 7 months ago
Hi Barbara. We’re sorry to hear that the sizing felt smaller than expected. We’ll share your comments with our product development team to help improve the accuracy of our size guide and ensure a better fit in future designs. Thank you for sharing your feedback.
Posted 7 months ago
It is not warming. I bought the most expensive jacket but it doesnt give enough heat.
Helpful Report
Posted 7 months ago
Hi Joey, we’re truly sorry to hear that the jacket didn’t feel warm enough — we completely understand your disappointment. Please kindly note that heat perception can vary depending on personal sensitivity and layering, but we’ll share your feedback with our product development team to further enhance the warmth and performance in future designs.
Posted 7 months ago
Great fit. Super warm. Highly recommend.
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Posted 7 months ago
Very happy with the sweat jacket. Very happy with on how it heats up.
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Posted 7 months ago
I placed an order and in less than one week it was delivered. I was extremely pleased with the exception that half of the order was not complete. I made contact with customer service and in less than 24 hours my credit card was refunded. Great customer service!! I will do business with them again!
Helpful Report
Posted 7 months ago
Hi Kathy, thank you for your kind review! We're so glad to hear that your order arrived quickly and that our customer service team was able to assist you promptly. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again soon!
Posted 7 months ago
Appears to be just as advertised. Good price. Looks nice and is comfortable.
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Posted 7 months ago
Not sure , this is a Christmas gift for my daughter .
Helpful Report
Posted 7 months ago
Hi Tina, thank you for your review! We appreciate you considering our product as a gift for your daughter this Christmas. If you have any questions or need assistance as the holiday approaches, please don't hesitate to reach out. We hope she loves it!
Posted 7 months ago
i generally dont like crocs but i decided to give them a try since they were so cheap in price. i really like them bcz my feet are so swollen i cant put on my sneakers.
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Posted 7 months ago
I did this survey yesterday. Thought maybe you where sending me a promotion so I could order two more vest
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Posted 7 months ago
Wonderful my wife loves it!
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Posted 7 months ago
I love it! I just wish I would’ve ordered a large instead of x-large
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Posted 7 months ago
It was never recieved I was at a meeting got home at 8:15 no package Please 102 Rt 23C Tannesville,NY 12485
Helpful Report
Posted 7 months ago
Hi Patricia, we’re so sorry to hear that your package hasn’t been received — we completely understand how concerning that must be. Our customer service team will reach out to you shortly to investigate the situation and make sure your order is properly delivered. Thank you for your patience and understanding.
Posted 7 months ago
I’m honestly so disappointed. I ordered the green bomber jacket and it came with a stain on the sleeve. They sent me a replacement and the replacement had a bigger, more noticeable stain in the same location. Since reporting the second stain, customer service has not gotten back to me. I usually love ororo but this is a super upsetting lack of quality control.
Helpful Report
Posted 7 months ago
Hi Karyn, we’re truly sorry for the experience you’ve had with your orders — we completely understand how frustrating it must be. Please rest assured that our customer service team is expediting your case and doing everything possible to resolve it as quickly as we can. Thank you so much for your patience and continued trust in ororo.
Posted 7 months ago
I love the coat and can't wait to test it against winter's bluster!
Helpful Report
Posted 7 months ago
ororowear.com is rated 4.2 based on 3,117 reviews